Service Tech/Fios Technician (Former Employee), Port Chester, NY – October 29, 2013
Pros: overtime, vacations, medical & dental, advancement
I enjoyed pulling up may load for the day in the computer and providing quality installation to my customers. The telephone industry was constantly evolving and I took every opportunity to advance to latest technology for providing quality service for my customers. The hardest part of my job was training for the FIOS technology of bringing fiber to – more... home., but once in the field the new technology became second nature. The most enjoyable part of my job was seeing a happy customer on a completed order on a new install or repair. I take pride in a job well done. – less
Entry Level Sales Associate for Verizon (Former Employee), Toronto, ON – September 25, 2014
Pros: abroad, pay, co-workers.
This was an amazing experience. In buffalo new York there was a job fair that attended right out of high school. I applied and was hired, the catch, It was across the border in Canada. I took the opportunity to experience a different country. I sold cell phone plans in store and did extremely well, but unfortunately my work visa got hung up and I returned – more... back to Buffalo. This job made me discover my selling techniques and friendships. – less
Receptionist (Former Employee), Toronto, ON – February 20, 2013
Pros: had big place for dinning and rest area
Verizon wireless, was great place to work in with friendly staff members. It was very busy with more than 10 telephone lines and over 100 employees. I learnt to multi-task and be accurate at the same time. The hardest part of the job as receptionist was to memorize names for over 100 people. I enjoyed the multicultural and non- judgemental environment.
I enjoyed working in the downtown area and being close to home.
Directory Assistance Operator (Former Employee), Pittsburgh, PA – October 21, 2014
Pros: get togethers with co-workers
Cons: health care, benefits, income
My day at work would began and end with taking calls from customers, I learned to be sympathetic to their needs and understanding of the problems they may of had finding numbers or information that was important to them. Management did their job of making sure I had the material and tools to do the job that was expected of me. I enjoyed working with – more... my co-workers, we spend a lot of time together so it was important that we got along. The hardest part of the job was some times not being able to understand the customer but with time and patience it could be done. I enjoyed being able to turn an irate customer around and have them satisfied when they left the line. – less
Data Coordinator Technical Support (Former Employee), Cranberry Twp., PA – October 21, 2014
Verizon Wireless was a great company for which to work. The job constantly changed due to the changes in technology and was very interesting. The work environment was fun. Everyone at work felt as if we were one big family. It was too bad the company decided to close our center.
Sales Representative (Former Employee), Roanoke, VA – October 21, 2014
I really had a chance to work closely with the customers and gained invaluable experience which has increased my sales generated. Verizon has an pretty solid management team which in turns helps the store over all improve performance. The hardest part about my job were slow days, when we barely seen any productivity.
Government Enterprise Advisor (Former Employee), Huntsville, AL – October 21, 2014
Pros: professional development
Cons: dumb policies
Work consisted of meeting the needs of our customer while establishing partnerships to support customer demand. I was developed personally and professionally and management was supportive. I had a healthy work life balance and I enjoyed my co workers. The hardest part of my job was when policies hindered me assisting a customer. The most enjoyable part – more... of the job was simply the possibilities that the organization had to order. – less
Solution Specialist (Current Employee), Gaylord Michigan – October 21, 2014
Pros: matches 6 % on 401 k
Cons: horrible hours to work
Great Pay but work/life balance is hard with a family. Closing shifts last well into 8pm or later. Co-Workers are awesome but management is all about numbers. They like to micromanage which can be annoying.
Retail sales/business sales rep (Former Employee), Rocky Hill, CT – October 20, 2014
8-10 hour shifts depending on store sytafic and store needs. with verizon wireless i had the best training support team around, i learned the inside and outs of the wireless industry. the management team at verizon is always willing to help and resolve any issues and employee/customer might have. my co-workers were one of a kind, a group i can call – more... a family. being able to troubleshoot as well as solve customer issues was always my number one priority. – less