I learned a lot about customer service, tech tier and customer satisfaction from this coorperation.
Customer Service Representative (Former Employee) – Utica, NY – 16 November 2016
Every day your Temper is tested when working with customers. Some are really really nice. And some are not as nice as others. But you have to remember to treat everyone with exceptional customer service no matter the situation.
Senior Product Manager (Current Employee) – Toronto, ON – 14 September 2016
At Verizon Telematics I have worked with very skilled and experienced professional teams of engineers, support staff, sales team, marketing team and management. Independence and team work are both fostered to maximize professional achievement and growth.
Global Solutions Consultant (Former Employee) – Toronto, ON – 15 December 2015
As a sales executive there was no concrete and defined sales strategy for the global sales department to execute on. The strategy rather was left up to each individual sales executive in their territory.
Verizon hired very talented and intelligent people but failed to utilize them properly.
Products and services were often not what the market was looking for.
Entry Level Sales Associate for Verizon (Former Employee) – Toronto, ON – 25 September 2014
This was an amazing experience. In buffalo new York there was a job fair that attended right out of high school. I applied and was hired, the catch, It was across the border in Canada. I took the opportunity to experience a different country. I sold cell phone plans in store and did extremely well, but unfortunately my work visa got hung up and I returned back to Buffalo. This job made me discover my selling techniques and friendships.
Customer Service Representative (Former Employee) – Kingston, WI – 27 November 2013
A typical day at Verizon I would answer telephone calls from Customers and advice them of the progress of their rebates. I learned to be patient in dealing with customers who were perturbed because their checks were not mailed to them. I also learned about rebates. my co workers were friendly and easy to work with. the hardest part of the job was trying to get the irate customers to calm down. The most enjoyable part job was answering the phones not knowing who was on the other end of the line.
Receptionist (Former Employee) – Toronto, ON – 20 February 2013
Verizon wireless, was great place to work in with friendly staff members. It was very busy with more than 10 telephone lines and over 100 employees. I learnt to multi-task and be accurate at the same time. The hardest part of the job as receptionist was to memorize names for over 100 people. I enjoyed the multicultural and non- judgemental environment.
Office Support (Former Employee) – Toronto, ON – 3 February 2015
My co-workers and manager are so friendly,i loved my job and it was a pleasure going in to work.I have learnt to do account payable and also purchasing,that wasn't apart of my job routine but i volunteered