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5,878 reviews

Verizon Employee Reviews

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fun place to work
Lead Client Service Manager (Current Employee), Toronto, ONT and Amsterdam/ NetherlandsNovember 25, 2014
Good work life balance and lot's of training available with chances to grow
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technician in telecommunication. help desk
TELECOMUNICATION TECHNICIAN (Former Employee), santo domigno , dom rep.November 15, 2014
Cons: 8 hours
receive all call for solutions o problems. fix any problems with the connection of the router and cable.
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Sales Associate
Entry Level Sales Associate for Verizon (Former Employee), Toronto, ONSeptember 25, 2014
Pros: abroad, pay, co-workers.
This was an amazing experience. In buffalo new York there was a job fair that attended right out of high school. I applied and was hired, the catch, It was across the border in Canada. I took the opportunity to experience a different country. I sold cell phone plans in store and did extremely well, but unfortunately my work visa got hung up and I returned – more... back to Buffalo. This job made me discover my selling techniques and friendships. – less
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fun and productive
Receptionist (Former Employee), Toronto, ONNovember 19, 2013
Pros: shared work
Cons: some dont put equal effort
Team work, I enjoy working in a team cause I share and gain skills
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Amazing
Employee (Current Employee), New JerseyAugust 27, 2013
The only word I can use - Amazing! Supportive and always concerned about the employee.
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Liked verizon despised teleperformance
Senior Technical Consultant (Former Employee), Thunder bay, onMay 9, 2013
Pros: working with others
Cons: management hours, lousy pay
Very depressing place to work, management completely out of touch and do not care.
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great place and safe space for everyone
Receptionist (Former Employee), Toronto, ONFebruary 20, 2013
Pros: had big place for dinning and rest area
Verizon wireless, was great place to work in with friendly staff members. It was very busy with more than 10 telephone lines and over 100 employees. I learnt to multi-task and be accurate at the same time. The hardest part of the job as receptionist was to memorize names for over 100 people. I enjoyed the multicultural and non- judgemental environment.
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Internship
Corporate Security Investigative Assistant (Former Employee), Irvine, CADecember 23, 2014
Pros: pay
Cons: no job security
It was an internship that lasted 3 months, I was paid very well. However, I feel as though this internship was to use up funds by end of year for budgetary reasons. No room to get a position at all.
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Stodgy, inside the box managment style. Very much a Telco
SR. STAFF BUSINESS DEVELOPMENT Director (Former Employee), Overland Park, KSDecember 23, 2014
Pros: good salary and benefits
Cons: stodgy management; very slow to change.
The first 20 years of my career were with MCI which was an awesome entrepreneurial company in which you were given the opportunity to succeed or fail. Verizon was very much an old style bureaucracy in which you would never do something without permission. At MCI it was always better to ask for forgiveness than permission.

The last two years at Verizon – more... were even worse because Vz Wireless took over and everyone that I met from VzW knew all the answers even before there was a question. – less
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I enjoyed potluck. Those operators could really cook.
unemployed (Former Employee), Long Beach, CADecember 23, 2014
Pros: flexible hours and shift trades.
Cons: strict customer service time.
It was a job where recognition for a job well done could mean pizza day, popcorn day or playing games. I really miss that. A day at a Verizon call center was hectic at times which was really good because the family atmosphere made it easy. Management knew their jobs well and gave me confidence to do my work and make my own decisions to handle calls. – more... My co-workers, well, I miss them everyday I truly had something great and I knew it we were always there for one another and still are. The hardest part of the job was handling calls in every state, Canada and Puerto Rico, etc. but a good challenge. The enjoyable part of my job was I never new what each day could bring and I like that, an amazing company. – less
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Fun job meet my daily expectation
Dispatcher (Former Employee), Durham, NCDecember 23, 2014
Pros: free food
Cons: healthcare
Sells job and i enjoyed selling long distance. It was a fast paste and always creating new ways to get customers to try local toll and long distance service with At&T
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Verizon
Phone Technician (Former Employee), Norwalk, CTDecember 22, 2014
The company is excellent. The benefits are very good and the management and staff was very friendly. They only hire the best employees and they are provide the best product to sell. Very enjoyable company to work for
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Great Salary & Benefits - Everything else sucks
Switch Technician (Former Employee), Philadelphia, PADecember 22, 2014
Pros: salary, benefits
Cons: red tape, union bs
You would think a great salary and benefits is all you could ever want, not true. The union stands in the way of its own members and creates a really lousy work environment. Complacency and doing nothing all day may be fine for some people, but others like me are prevented from moving up or even around in the company.

Add that to Verizon's bureaucracy, – more... red tape and litany of stupid rules, its amazing this company is profitable.

Verizon is like an air craft carrier trying to make a turn.. Big, Slow, and requires the work of hundreds, if not thousands of people, lots of money and all of the red tape that comes with it, to do what should be a very simple thing. – less
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Productive and fun workplace
Customer Service Representative (Former Employee), Charlotte, NCDecember 22, 2014
Pros: great benefits
Cons: work holidays
Productive and fun workplace that rewards you for performance.
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Long Career
Structured Cable Installer (Former Employee), Long Beach, CADecember 22, 2014
Pros: benefits and pay.
Cons: sometimes travel time to jobs was stressful.
I was able to learn all my skills while on the job as well as some classes provided by the company. Also learned different aspects from all the different entities of the customer that we serviced. I had several different managers through out my yeas, for the most part they were fair and easy to work for. Most of my co-workers were a joy to work with. – more... The hardest part of the job were some of the un real due dates of some of the jobs, but we always managed to meet our goals and objectives. The most enjoyable part was when we would finish a big job and new that the customer was pleased with the results. – less
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fun work place
Wireless Consultant (Former Employee), Norfolk, NEDecember 22, 2014
working with costumers on daily basis
helping costumers with technical issues
selling all services verizon has to offer
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Has many benefits
Senior Financial Service Rep (Former Employee), Franklin, TNDecember 22, 2014
Pros: plenty of overtime
Cons: depends on what department to are working in
I was employed for 14 years. My experience was wonderful. I would recommend Verizon Wireless to anyone. Especially the colledge graduates who are looking for a job in any area, with many future advantages!!!!! The benefits are great. You can apply for a position which suites your education or area of expertise anywhere in the world for the most part.
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Bureacracy hard at work.
Customer Service/Tech Support (Former Employee), preferr not to sayDecember 20, 2014
Pros: pay and benefits
Cons: being treated like an incompetant 3rd grader
The best part of the job was some of the great people that I got to work with.

Supervisors were becoming micro-managers and report runners.

The company was one of the best places to work in the early 2000's
The Bigger they got, the smaller they thought.

People became numbers.
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A challenge but I was up for it
Order Manager (Former Employee), Tulsa, OKDecember 20, 2014
Pros: bonus
Cons: can be very stressful at time but i strive my best at all times
I started at Verizon when I was 18 years old, Every year was a learning experice I worked Tier 3 support for many years and had over 300 customers so I am a very hard worker and my goal was to always make sure my customer was satisfied if they are not happy than Im not happy. My management was good they push you to do a great job
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Productive workplace with Integrity and flexible shift options
Customer Advocate (Former Employee), Irvine, CADecember 19, 2014
Pros: 401k match 6 percent and immediate health benefits and employee discounts on billing & accessories.
Cons: the quality of the customer service is poor over the phone november and december 2014
Learned so much in the telecommunications industry. Enjoyable work environment never boring. Flexible shift 8 hours or 10 hours depending on shift bid. They pay for performance which was very nice. The harder your work the more you make. Management has a very open door approach. No Union. Hardest part of the job was needing more complete training when – more... new systems launched. Service levels often did not allow time off the phones in order to be trained and learn about changes. We used our online resources to get answers to information we needed to know about. The most enjoyable part of the job was helping so many people with many different issues. I felt a sense of gratification every day I worked. Internally coworkers called it Verizon "Change" Wireless. For almost 14 years I enjoyed taking advantage of the opportunities to build my knowledge and gained multiple transferrable skills in the process. Customer Service representative were often served food and drink at our desks to enjoy . We had games like Bingo to win prizes. 401k plan match up to 6%. Immediate health coverage. Strayer College on campus to further education within the same location. Adoption assistance. We received recognition often on our performance these are all reasons among others that I wish the Irvine CA call center did not close. I very much enjoyed working there. – less

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About Verizon

At Verizon, our people are busy changing the world-tackling the toughest challenges in areas like Healthcare, Energy, Public Safety, – Read more