Unix system administration (Current Employee), San Francisco, CA – July 4, 2012
Pros: big corporation; standard benefits
Cons: managers are clueless; pay is below market
My review is a bit stilted in that I am in a company that was bought by MCI then MCI was bought by Verizon and we just rode along with the deal. Once we were Verizon we were sucked dry; a once very profitable area we saw them dump many unprofitable clients on us from their hosting and other divisions that could not support those accounts. Gradually – more... we became unprofitable due to their gross mismanagement. It was a sad progression. Also, they did a re-org about every 6 months to a year and shuffled us around each time. – less
Affiliate-Engineer (Current Employee), Muntinlupa, Philippines – September 12, 2013
Verizon is a good working environment where I learned how to deal people with different culture and personalities. Aside from the technical and management training provided by company, health benefits is also a plus.
Customer Service Representative (Former Employee), Fresno, CA – August 27, 2013
Great Benefits, great pay, the goal is to sell with integrity but that's not exactly what happens. 5 out of 7 Sales reps i worked with were liars and did not sell with integrity, some didn't even know the product well enough to sell it. they relied on fake stories and looks to sell to poor people who did not have a use for these products. Hated that – more... i would try to sell with honesty but was pushed to sell with lies. – less
Receptionist (Former Employee), Toronto, ON – February 20, 2013
Pros: had big place for dinning and rest area
Verizon wireless, was great place to work in with friendly staff members. It was very busy with more than 10 telephone lines and over 100 employees. I learnt to multi-task and be accurate at the same time. The hardest part of the job as receptionist was to memorize names for over 100 people. I enjoyed the multicultural and non- judgemental environment.
We handle many calls a day and cleared of lines that had no dial tone .
Central Office Technician (Former Employee), Bronx, NY – March 5, 2014
Pros: good benefits and.salary
Cons: not enough vacations for over thirty years employee
My day was always busy.Working at the telephone company I learned many jobs functions.What it took to complete calls and make connections to overseas calls.Troubling shooting was the most interesting job of all. Coworkers was a pleasure,I have many long lasting friends of many years.The hardest part of the job was many different shifts that I worked.The – more... telephone company is a good company for benefits,lots of careers advantages. My years at the telephone company was great. – less
Sales Representative (Current Employee), Woodinville, WA – March 5, 2014
Pros: great co-workers, decent pay, overtime, health benefits and 401k
Cons: short breaks, angry customers, a lot of policies and regulations that change very rapidly, difficult sales goals
Verizon is a very fast paced work environment. A typical day consists of a short huddle with management. We go over the daily sales goals as well as different promotions and incentives for our customers. Normally the store has between a 20 and 45 minute wait. Smiling and being friendly and courteous to customers is key. The hardest part of the job is – more... closing sales. A lot of people are able to get really excited about the technology but most of it overwhelming and since the customer is unfamiliar it makes it difficult to convince them to buy something they arent completely interested in learning how to use. – less
Highly demanding workplace in a constant state of change.
Customer Service Coordinator (Former Employee), Elgin, IL – March 5, 2014
I worked in a fast-paced customer service call center and excelled because I am able to acquire a depth of knowledge on a wide range of subjects. Equally important was the ability to communicate clearly and professionally with customers, whether verbal or written.
Technical Support Coordinator (Current Employee), Charleston, SC – March 5, 2014
Very productive company that micromanages employees heavily to manage company costs and provide a superior product to it's customers. Innovation and product superiority are unparalleled. Very demanding job that requires dealing with very high stress levels. Very rewarding when you are able to help a customer with a problem, and provide real working – more... solutions. – less
Customer Service Representative (Current Employee), Little Rock, AR – March 5, 2014
My evenings at Verizon are pretty much the standard customer service position standards. I take inbound calls in regards to cellular services. It is a cool work environment. It is a team oriented company and that works great because we are there more than we are home so we all strive to create a tight knit team and that makes for a more enjoyable work – more... atmosphere. The hardest aspect of this company is that there is little growth potential within my specific field of Human Resource Management and therefore I feel as if I am standing still rather than making advances towards my career goal. – less