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5,722 reviews

Verizon Employee Reviews

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Job Work/Life Balance
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technician in telecommunication. help desk
TELECOMUNICATION TECHNICIAN (Former Employee), santo domigno , dom rep.November 15, 2014
Cons: 8 hours
receive all call for solutions o problems. fix any problems with the connection of the router and cable.
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Sales Associate
Entry Level Sales Associate for Verizon (Former Employee), Toronto, ONSeptember 25, 2014
Pros: abroad, pay, co-workers.
This was an amazing experience. In buffalo new York there was a job fair that attended right out of high school. I applied and was hired, the catch, It was across the border in Canada. I took the opportunity to experience a different country. I sold cell phone plans in store and did extremely well, but unfortunately my work visa got hung up and I returned – more... back to Buffalo. This job made me discover my selling techniques and friendships. – less
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fun and productive
Receptionist (Former Employee), Toronto, ONNovember 19, 2013
Pros: shared work
Cons: some dont put equal effort
Team work, I enjoy working in a team cause I share and gain skills
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Amazing
Employee (Current Employee), New JerseyAugust 27, 2013
The only word I can use - Amazing! Supportive and always concerned about the employee.
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Liked verizon despised teleperformance
Senior Technical Consultant (Former Employee), Thunder bay, onMay 9, 2013
Pros: working with others
Cons: management hours, lousy pay
Very depressing place to work, management completely out of touch and do not care.
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great place and safe space for everyone
Receptionist (Former Employee), Toronto, ONFebruary 20, 2013
Pros: had big place for dinning and rest area
Verizon wireless, was great place to work in with friendly staff members. It was very busy with more than 10 telephone lines and over 100 employees. I learnt to multi-task and be accurate at the same time. The hardest part of the job as receptionist was to memorize names for over 100 people. I enjoyed the multicultural and non- judgemental environment.
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Excellent place to work
RESOURCE MANAGEMENT GROUP ANALYST (Former Employee), Levittown, PaNovember 22, 2014
Pros: benefits
Cons: distance
Enjoyed the atmosphere and benefits. Management needs more ways of boosting office morale.
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Great Place to work
District Manager Retail Sales (Current Employee), Richmond, VANovember 22, 2014
Never had more fun at a job. It's hard work but if you're willing to work, Verizon is a great place to work.
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Started off as a fun place to work
Store Manager (Former Employee), MonroeNovember 21, 2014
Was a fun place to work until general management decided to stop keeping phones in stock therefor making quotas harder to hit. The locally owned company is now owned by another company so hopefully all is better.
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Hard work but satisfying
FiOS Installation Technician (Former Employee), RockvilleNovember 21, 2014
Pros: outdoor work, self-guided work
Cons: weather, some company micro-management
Enjoyable job, hard work, but satisfying. Great group of fellow employees to work with. Typical day started at the main hookup, proceeded to the customers home. Connected the fiber or ran fiber from the terminal. Installed power, ont, made connections, tested, cleaned up and satisfied customer. Couldn't ask for better co-workers, everyone would help – more... you if need be. Learned something new everyday. Usual corporate management politics for the most part. Local supervisors were good to work with, anything above that and it was hit or miss. – less
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Ups and Downs
Retail Solutions Specialist (Current Employee), Madison, WINovember 21, 2014
Pros: tuition reimbursement, 401k matching, competitive pay.
Cons: no set schedule, varying days and hours
As a company, Verizon is a very nice place to work. Good benefits, fun environment, cutting edge technology. The workers got along fairly well. Anyone that works there needs to be on their toes and able to adapt to a fast passed and ever changing environment. There is a lot of changes that affect how you sell as well as how you get paid. Sometimes it – more... works out to your advantage and sometimes it doesn't, but over all, you can make a good living working there. The work life balance due to staffing issues at times can be horrendous. Hours will be available but there are stretches that can last 13-14 days with no day off. Also weekends off are very rare. – less
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Productive Environment
Sales Associate/Key Holder (Current Employee), Spring, TXNovember 21, 2014
Amazing people to work with, great benefits.
Great training staff and fun competitions.
Overall great experience, positive environment and awesome to meet new people.
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Progressive company
Business Financial Analyst (Former Employee), CtNovember 21, 2014
Pros: excellent benefits
Cons: not many
A wonderful company to work for and I was there for 15 years. Our department moved down south.
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Enterprise Network Technician
Cell Technician (Former Employee), Schertz, TXNovember 21, 2014
• Responsibilities: Proper operation and repair of a large group of network elements including installation, optimization, and integration of network hardware and interconnect facilities; the network elements include emergency power systems, DC power plants, various edge routers, MUX’s, microwave radios, and many different types of cellular base stations – more... and transmitters. ● Was a team leader in installation and integration of ALU EnodeB. This included small cell with MRO’s, CPRI links to RRH’s, multiple sector TRDU configurations, in DASS environments, and multiple BBU’s with vastly different configurations. ● I was able to run discovery’s in the 5620 SAM. Strong knowledge with IPV6 for the S1 links. ● Turned up EnodeB’s loading .XML and YANG files; also familiar with manually provisioning the cell to establish OAM connectivity to the MTSO by running the commissioning wizard. ● Analyzing network coverage and system alarms to ensure communication and network integrity. ● Composing clear and concise reports for system documentation and better ways to complete projects. ● Making recommendations to engineering for improving network coverage and implementation as well as best practice for installation and integration processes. ● Completing inventories of test equipment, base station, and transmitters. ● Conducting VLAN and OTDR tests to verify fiber optic throughput challenges, and to develop an excellent response time for troubleshooting issues. ● Being available to pick up the phone 24/7 as to help assist other team members with any technical issues that may arise. ● Maintain a ticketing system to prioritize outages. ● Was able to work with minimal supervision successfully completing multiple deadlines. ● The scope of work I enjoyed the most was working with new fiber optic routers and making configurations for an immense amount of network configurations. – less
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Great environment, good money
Solutions Manager (Current Employee), Las Vegas NV.November 20, 2014
Pros: pay, benefits, people
Cons: work life balance
Really like working for the company. They reward when you do well and hold accountable when you do not perform. The benefits are the best I have had.
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Eager to learn and work
1st level manager (Current Employee), Brooklyn, NYNovember 20, 2014
Pros: team player, reliable and available to work any schedule.
Cons: detail oriented and will not hesitate to address customer's needs
Telecommunications management professional with over 15 years of comprehensive experience in a multi-site, multi-host, networked environment. Has extensive knowledge of network technologies, business principles, and processes. An understanding, innovative individual who has an excellent sense of team work to get results by instilling commitment, trust, – more... fairness, and loyalty. Effective leader follow directives, and company policies to accomplish tasks and work assignments. Key strengths include:

 Project Management  Data Center Operations OCO/MCO
 Staff Management & Development
 Financial Planning & Management
 Budget Development  Vendor Management
 Staff Training & Development
 Network Management
TECHNICAL SKILLS

Operational knowledge of WFA-C, WFA-DO, V-FORCE, ETMS, PC Controller, TCOMs, TIRKS,
V-Repair, Microsoft Office applications, AMTS, Labor Relations Data Base, Microsoft Office Suite – Operational use
 UNIX/ETMS/AMTS/MS DOS/NOQI/CCP/TCP-IP
 OC192/OC48/OC12/OC3/OC1/DS3/DS1/DS0
 Ethernet/Gig Optical systems/CISCO-Wellfleet Routers/Overture 1400/CSU-DSU – less
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Customer Service
Credit Oder and Review Representative (Former Employee), OhioNovember 20, 2014
Pros: helping people
Cons: not know how to stop helping our customers
Back to back calls processing credit applications. Sometime taking payment Checking applications and orders. Time management is extremely important in any customer service role. Weather as a supervisor or representative. Its extremely important. The hardest part of customer service and just not stop always wanting to do your best for the clients or – more... customer. – less
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Big call center
Customer Service Representative (Former Employee), Phoenix, AZNovember 20, 2014
Pros: weekends off
Cons: short breaks
Verizon Wireless customer service duties dealt with a lot of high volume calls and incoming calls, answering questions for customers calling about discounts on their accounts. Very loud call center
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Excellent Learning Environment
Sr. Financial Analyst (Current Employee), Basking Ridge, NJNovember 19, 2014
Verizon supports continued education and provides the tools necessary to develop and advance your career.Verizon makes it a point to continue to better themselves as they work towards being a world class Finance organization. I would recommend anyone interested in learning how to work with Financial Statements and Financial modeling to apply to Verizon.
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Excellent company to work for!
Customer Financial Services Senior Trainer (Former Employee), Bellevue, WANovember 19, 2014
Pros: awesome benefits from first day, fun & professional culture, competitive pay
Cons: some politics (but you can't get away from that)
I really enjoyed working for Verizon Wireless. They are an innovative company on the forefront of wireless technology. They value their employees and customers.

I looked forward to waking up in the morning to help build the culture, educate/train new employees and continue to develop existing.

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About Verizon

At Verizon, our people are busy changing the world-tackling the toughest challenges in areas like Healthcare, Energy, Public Safety, – Read more