Verizon Employee Reviews for Customer Service Representative

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I learned a lot about customer service, tech tier and customer satisfaction from this coorperation.
Customer Service Representative (Former Employee) –  Utica, NY16 November 2016
Every day your Temper is tested when working with customers. Some are really really nice. And some are not as nice as others. But you have to remember to treat everyone with exceptional customer service no matter the situation.
Pros
Meeting new people
Cons
Long hours
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Overall rating

3.9
Based on 15,106 reviews
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Ratings by category

Work/Life Balance
3.5
Salary/Benefits
4.2
Job Security/Advancement
3.5
Management
3.5
Culture
3.7

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