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5,188 reviews

Verizon Employer Reviews

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fun and productive
Receptionist (Former Employee), Toronto, ONNovember 19, 2013
Pros: shared work
Cons: some dont put equal effort
Team work, I enjoy working in a team cause I share and gain skills
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Amazing
Employee (Current Employee), New JerseyAugust 27, 2013
The only word I can use - Amazing! Supportive and always concerned about the employee.
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Liked verizon despised teleperformance
Senior Technical Consultant (Former Employee), Thunder bay, onMay 9, 2013
Pros: working with others
Cons: management hours, lousy pay
Very depressing place to work, management completely out of touch and do not care.
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great place and safe space for everyone
Receptionist (Former Employee), Toronto, ONFebruary 20, 2013
Pros: had big place for dinning and rest area
Verizon wireless, was great place to work in with friendly staff members. It was very busy with more than 10 telephone lines and over 100 employees. I learnt to multi-task and be accurate at the same time. The hardest part of the job as receptionist was to memorize names for over 100 people. I enjoyed the multicultural and non- judgemental environment.
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Good company
Senior Java Architect (Current Employee), West Lake, TXAugust 25, 2014
Lot of travel opportunities.
Challenging work.
Very diverse work force.
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what do you see everyday at work
Solutions Manager (Current Employee), Frederick, MDAugust 25, 2014
Pros: benefits, good pay, tuition assistance, training.
Cons: unstability and job security
under the mercy of your DM to move you to other locations as anywhere in the zone and as many times as he/she wants.
the stress and the pressure covers the eyes of what you have done before. sometimes you have to fight for the role that you want.
Verizon wireless is a great company and has to different routes to proceed with your career. people who – more... work there makes it undesirable. – less
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Inbound call center
Customer Service Representative (Current Employee), McLeansville, NCAugust 25, 2014
Inbound call center, where we help prepay customers with all their need with their devices.
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Verizon was a family to me. I've worked in various locations and always ran into an ex-coworker.
Customer Service Administrator (Former Employee), Stroudsburg, PAAugust 25, 2014
Pros: excellent benefits, raise every 6 months until reaching top pay.chance for advancement in company.
Cons: many time i had to work hours that were not very desirable but overall the job was a blessing.
I answered phones and repaired telephone lines via phone, referred customers to proper department if needed. I've met so many wonderful people in Verizon. I've run into wonderful management & not so wonderful management. I loved my co-workers. The hardest part of the job was running into busybodies or employees that did not want to pull their weight. – more... The most enjoyable part of the job was a satisfied customer. Verizon had excellent benefits and room for advancement. The pay was very competitive and I am grateful for 32 years of employment with them. – less
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It a fast pace enviorment and must have great people skills.
Assistant Manager (Former Employee), Campbell, CAAugust 25, 2014
To build up a team to work as a unit and have to support of one another to succeed in sales and reach our store quota. Must be professional and be motivated to learn the materials quickly and execute with a positive attitude and close sales.
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I loved this job. The competition was the best part of the job.
Customer Service Rep (Former Employee), Johnstown, PAAugust 25, 2014
Selling verizon services was a challenge but very rewarding in the end.
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Great Place To Work
Customer Relations Technical Support (Former Employee), Irvine, CAAugust 25, 2014
Pros: great company
Cons: closed
being able to help the ones that really needed your make the job what it is..
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Bad culture
Security Engineer (Former Employee), Cary, NCAugust 25, 2014
Pros: it was a job when i needed one
Cons: unhappy employees, bad work environment, lack of training
My time with Verizon was not enjoyable. The workplace is filled with disgruntled employees. This makes for a very long work day. And, being a contractor, they restricted my work to only what I was hired to do, so I couldn't show my skills in other areas and try to move into a different group.
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Great place to work except for some Supervisor's
Data Support Technician (Former Employee), Sacramento, CAAugust 24, 2014
Management needs to be more understanding and not so hard on their employees. They constantly monitor all of your calls, which is not bad, but they only bring up your bad calls. Never your good calls. Its bad enough you are dealing with angry customers, yet to be criticized by your Manager constantly on everything that you have done wrong on a call – more... is not good for your morale. Not every Supervisor is like this, yet one is. Her name is Rebecca Brooks. She is a BAD Supervisor unless you are one of her pets! She is unfair. – less
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Fair Pay and Benefits. Hard inflexible work
Solutions Manager (Former Employee), westminster, coAugust 24, 2014
Pros: fast paced, good people
Cons: understaffing, angry customer
Not a bad place to work but get ready for a pressure cook environment and the occasional very upset customer.. It's a daily reality. Compensation is fair if you stay very busy and hit your numbers. Your managers will expect you to be 100% flexible with scheduling and you will work long hours.
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High Stress with Opportunities
Retail Sales Representative (Current Employee), Tulsa, OKAugust 23, 2014
Great opportunities to make money if you put in max effort. Poor Management and only way to be promoted is to know someone.
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fast, changing all the time , poor upper managment
Technical Support Level (Former Employee), Rochester, NYAugust 23, 2014
Pros: great benefits
Cons: company got to money hungry
I loved this job was there for 14 years. I was in tech support which i did enjoy fixing things and loved the people i worked with and still do. But when you are hired to fix something that is broken and in the same breathe try to upsell that same person your helping to a better plan thats more money or sell the an accessory for a broken phone is just – more... not practical. VZW was once a company that worked for their customers, now its all about making more money off their customers. People that I worked with for 14 years with alot of experience is no longer with the company because of the sales. – less
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Good Employer
Communication Solutions Specialist (Current Employee), Towson MDAugust 22, 2014
Good Pay and Benefits Leading Communications Employer in United States and Maryland.
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Good company to start working at
HR Coordinator- Administrative Manager (Former Employee), New York, NYAugust 22, 2014
Pros: free luncheons
Cons: pension and healthcare
The most enjoyable part of the job was speaking on behalf of the union workers.
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Great compensation and benefits
o Customer Service Representative (Former Employee), Madison NJAugust 22, 2014
Great compensation and benefits. Great compensation and benefits
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Fast paced and constant learning work environment
Business Collections Coordinator (Current Employee), Charleston, SCAugust 22, 2014
Great place to work. It's a fast paced environment. Employees are constantly learning new and innovative products and services.

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About Verizon

At Verizon, our people are busy changing the world-tackling the toughest challenges in areas like Healthcare, Energy, Public Safety, – Read more