Good part time job, especially if you're a Vans wearer
Sales Associate (Former Employee), Fairfax, VA – October 4, 2013
Pros: cool people (customers and coworkers), great employee discount
Cons: high sales goals, canned phrases that were mandatory
It was a basic retail job. I learned a lot about customer service and interfacing with people with different needs and wants. The atmosphere at work was laid back, as were my coworkers. It's a great place to work if you identify with the kind of California/skate/surf culture that surrounds Vans. The hardest part was just meeting your sales goals, but – more... they don't punish you if you miss them every now and then. The most enjoyable part was just hanging out at the store with my coworkers. The employee discount was great, too. – less
Great place to work. Makes you feel comfortable to be yourself.
Lead Cashier (Former Employee), Ontario, CA – June 21, 2014
Pros: great work environment
Cons: they pay could be higher.
I've learned how to advance in this company. The company is getting better at training their staff. I wasn't lucky enough to get full training but I was shown as I went along. The management is now better than before. We got rid of the bad seeds that managed and brought in great leaders. The hardest part of my job is dealing with rude customers and – more... kids that try to steal from our store constantly. The most enjoyable part my job is helping customers and leading my team by example. I love to shed my light on new associates. I love to see them succeed. – less
Floor Supervisor (Current Employee), El Cajon, CA – June 15, 2014
As a sales associate is easy to advance as long as you work hard. Once you get to management it becomes stagnant but there is opportunity for promotions. There is not enough autonomy but corporate makes smart decisions to further advance the business.
Floor Manager (Former Employee), The Woodlands Mall – June 10, 2014
Pros: great discounts
Cons: no health care and boring environment
Not much to do during slow period besides fold shirts with a ruler and straighten up shoes. I didn't learn anything here that I didn't already know from my previous Management positions. The GM was childish but very nice and my co-workers were high school kids looking for the discounts. The job was fairly easy besides the obscene walls of shoes in the – more... back room that were hard to remember and extremely tedious to get to, moving walls and climbing up and down ladders continuously. All in all I enjoyed what they had to offer. Great people, easy work, just not fast enough paced for my liking. – less
The Vans culture I was always aware of was not relavent in their retail stores
Manager (Former Employee), Tinton Falls, NJ – May 21, 2014
Pros: great discount structure and pay rate
Cons: not really condusive to promoting with in from what i could see, lp dept was worst i ever worked with.
I dealt with vans in a private store setting for years so I was extremely excited to get a job with their retail chain. I saw them hire DM's from outside the company with several store managers that should have been promoted but they couldn't even transfer out of the stores they were in. I was suspended for getting product back from a shop lifter. I – more... said give it back he tried to get around me I stepped back two steps and said are you really going to run and he handed me the shoes and he said sorry. No drama or problem and I was told I should of let him take shoes and was treated like a criminal for it. I was running up every month and was the first positive gain in that location and had no other negative marks in 6 months. I love vans products but would avoid their retail stores. – less
Floor Supervisor (Former Employee), Oklahoma City, OK – May 21, 2014
Great discount and pay wasn't bad. Getting the right store and manager always is a big deal when it comes to a job. Vans trains on consistency and models a corporation in regards of money and benefit compensation.
Sales Associate (Former Employee), San Diego, CA – April 27, 2014
Working at Vans is all about representing their brand. A typical day involved meeting new people all in some way shape or form that represent Vans whether they be punk, old school, a skater, etc. The management was lovely as were my coworkers.
Sales Associate (Current Employee), Chino Hills, CA – April 13, 2014
A typical day consists of getting shoes for customers and keeping the sales floor organized. Some days there are projects to be done. I learned to be more interactive with customers and to provide a pleasant shopping experience. My management has been stellar, they are super friendly and they take my schedule into account when creating work schedules. – more... My co-workers are all super friendly and fun to be around. The hardest part of the job is maintaining a positive and productive attitude even when customers are mean or rude. The most enjoyable part of the job is meeting all kinds of neat people and learning about human nature. – less
Assistant Manager- If you are obsessed with the brand, you will love your job
Assistant Manager (Current Employee), Fort Worth, TX – March 26, 2014
Pros: great perks. you get free stuff often and opportunities to travel even if you're not a store manager
Cons: assistants don't get paid salary
I worked for Vans as an associate and as an Assistant Manager. The company is great with recognizing hard work and talent within each and every store. They give everyone the same leverage and ownership of the brand by giving intense training as soon as you're hired. It's very easy to get promoted within Vans when you're good at your job and you have – more... an outgoing personality. The job itself is not very hard at all. You do need some level of customer service experience because this job entails that you talk to every single customer that walks into the store. Vans aims to have a environment where they know every customer because they've built a relationship with them. If you're not a talker, this job isn't for you. The company wants your individuality to shine through, so the dress code is pretty laid back. The minimum requirement being that you wear Vans shoes and a Vans top and whatever bottoms you'd like that are appropriate. As a manager, the hardest part about the job is training your associates and even Floor Supervisors on a consistent basis. You will always have something to do (floor sets, window changes, shipment, consol) that will sometimes make it difficult to find time to teach your team new things. You will meet and work with a diverse group of people working for Vans because they hire employees as young as 16 yrs old and there is usually an even balance of male and female employees. The pay is on the low end of retail. If you are hired on as an associate they will start you out at minimum wage regardless of your experience. With management positions it varies depending on if you were hired from within the company or outside of the company. If you want to go to school or do other extracurricular activities outside of work, I think this job will suit you well. The company requires that every store has two Floor Supervisors (keyholders), an Assistant and Store Manager, so you essentially never work overtime because there is an even balance of work load within the management tier. – less
Sales Associate (Former Employee), Houston, TX – March 25, 2014
Pros: good environment, employee morale was good, good training
Cons: not enough hours, pay was awful
Whenever i showed up to work i would get a 5min review of whats going on that day and what I'm going to be doing, whether it may be folding clothes for 6hrs, or helping customers find a pair of shoes. They always had me doing something productive and i enjoyed being busy and feeling like i accomplished something that day. Helping customers with good – more... or bad attitudes has helped me to develop patience for people and being able to defuse bad situations. Providing excellent service was one of my number one priorities. While being at vans my mangers were awesome, always helping us to understand whats going on and if we did something wrong they would help to understand how to fix it and how to prevent it from happening again. One of the hardest things of being at vans is maintaining a good attitude even when your having a bad day. It was really hard to deal with very picky customers when having a bad day, but other than those kinds of days, vans was always fun and they always made it enjoyable to work. – less
Route Service Driver (Former Employee), Alsip, IL – March 11, 2014
Cons: no benefits
i loved the hours 6am-2pm. i learned alot from my parts manager. thats how i moved up the ladder to become parts superviser. management was great and learned alot from them. getting paid everyweek was nice.