Good part time job, especially if you're a Vans wearer
Sales Associate (Former Employee), Fairfax, VA – October 4, 2013
Pros: cool people (customers and coworkers), great employee discount
Cons: high sales goals, canned phrases that were mandatory
It was a basic retail job. I learned a lot about customer service and interfacing with people with different needs and wants. The atmosphere at work was laid back, as were my coworkers. It's a great place to work if you identify with the kind of California/skate/surf culture that surrounds Vans. The hardest part was just meeting your sales goals, but – more... they don't punish you if you miss them every now and then. The most enjoyable part was just hanging out at the store with my coworkers. The employee discount was great, too. – less
Fun, laid back workplace where co-workers are like family!
Sales Associate (Current Employee), Cypress, TX – July 10, 2014
Pros: good retail experience, many friendships made
Cons: internal issues with managment, very low pay
Vans was my first job and working there has been a great learning experience whether it be learning life skills or retail skills. I have learned how to be a part of a team that is working together to reach a goal and how to communicate with one another on the means of reaching the goal as well as providing excellent customer service 100% of the time. – more... I was able to learn how to prevent or control tense situations whether it be with customers or co-workers. A typical day at Vans is usually stress free and very laid back. Rules are definitely in place but the mature environment and attitude of the employees makes working there fairly easy. I love majority of my co-workers, I am closer with some than others yet there is no ill-will or bad blood between me or any of the other Vans employees. The majority of the staff is easy to get along with. The management does a good job at what they do, some management members better than others. There's been recent turmoil with the management team and associates and I strongly believe the management team could have done a better job handling the situations that came about. There is a lot of favoritism among the management towards the associates and that sometimes creates nonsense issues. Overall, I love my management team and respect each and every one of them. The hardest part of the job is approaching a displeased customer and trying to resolve the issue after they have reached a certain point of frustration. Definitely the most enjoyable part of the job is engaging with customers and helping them find exactly what they're looking for and watching them leave the store pleased and giddy as ever. It lets me know I've done a good job. – less
Sales associate (Former Employee), Manteca – July 3, 2014
Pros: fun managers, great experiences, lovely enviorment
Cons: no sales associate were given decent hours or wages.
Typical day at work consisted of me straightening and organizing all the shoes and clothing. Then immediately jumping on the sales floor. I learned how to comfortably engage customers and how to up sale. My managers were fun and very friendly. And my co-workers were just as good. The hardest part of the job is when it got slammed, but selling and running – more... back and forth finding items was fun and thrilling as well. I loved making a customer happy with my service and making it on the sales chart was very gratifying. The only down side was the amount of hours and the pay check and wage was not worth all the effort nor were paying what i needed to pay for. – less
Great place to work. Makes you feel comfortable to be yourself.
Lead Cashier (Former Employee), Ontario, CA – June 21, 2014
Pros: great work environment
Cons: they pay could be higher.
I've learned how to advance in this company. The company is getting better at training their staff. I wasn't lucky enough to get full training but I was shown as I went along. The management is now better than before. We got rid of the bad seeds that managed and brought in great leaders. The hardest part of my job is dealing with rude customers and – more... kids that try to steal from our store constantly. The most enjoyable part my job is helping customers and leading my team by example. I love to shed my light on new associates. I love to see them succeed. – less
Floor Supervisor (Current Employee), El Cajon, CA – June 15, 2014
As a sales associate is easy to advance as long as you work hard. Once you get to management it becomes stagnant but there is opportunity for promotions. There is not enough autonomy but corporate makes smart decisions to further advance the business.
Floor Manager (Former Employee), The Woodlands Mall – June 10, 2014
Pros: great discounts
Cons: no health care and boring environment
Not much to do during slow period besides fold shirts with a ruler and straighten up shoes. I didn't learn anything here that I didn't already know from my previous Management positions. The GM was childish but very nice and my co-workers were high school kids looking for the discounts. The job was fairly easy besides the obscene walls of shoes in the – more... back room that were hard to remember and extremely tedious to get to, moving walls and climbing up and down ladders continuously. All in all I enjoyed what they had to offer. Great people, easy work, just not fast enough paced for my liking. – less
The Vans culture I was always aware of was not relavent in their retail stores
Manager (Former Employee), Tinton Falls, NJ – May 21, 2014
Pros: great discount structure and pay rate
Cons: not really condusive to promoting with in from what i could see, lp dept was worst i ever worked with.
I dealt with vans in a private store setting for years so I was extremely excited to get a job with their retail chain. I saw them hire DM's from outside the company with several store managers that should have been promoted but they couldn't even transfer out of the stores they were in. I was suspended for getting product back from a shop lifter. I – more... said give it back he tried to get around me I stepped back two steps and said are you really going to run and he handed me the shoes and he said sorry. No drama or problem and I was told I should of let him take shoes and was treated like a criminal for it. I was running up every month and was the first positive gain in that location and had no other negative marks in 6 months. I love vans products but would avoid their retail stores. – less
Floor Supervisor (Former Employee), Oklahoma City, OK – May 21, 2014
Great discount and pay wasn't bad. Getting the right store and manager always is a big deal when it comes to a job. Vans trains on consistency and models a corporation in regards of money and benefit compensation.
Sales Associate (Former Employee), San Diego, CA – April 27, 2014
Working at Vans is all about representing their brand. A typical day involved meeting new people all in some way shape or form that represent Vans whether they be punk, old school, a skater, etc. The management was lovely as were my coworkers.
Sales Associate (Current Employee), Chino Hills, CA – April 13, 2014
A typical day consists of getting shoes for customers and keeping the sales floor organized. Some days there are projects to be done. I learned to be more interactive with customers and to provide a pleasant shopping experience. My management has been stellar, they are super friendly and they take my schedule into account when creating work schedules. – more... My co-workers are all super friendly and fun to be around. The hardest part of the job is maintaining a positive and productive attitude even when customers are mean or rude. The most enjoyable part of the job is meeting all kinds of neat people and learning about human nature. – less