Pros: Reliable work, licensing and training, good benefits package
Cons: Below average pay for an investment firm, limited advancement opportunities outside of the main PA office.
Vanguard is a traditional company with traditional values. They create an atmosphere of professionalism without being too stodgy. They have a focus on diversity and encourage employees to find opportunities to improve.
The three main areas to work are IT (largest), Financial Management (hardest to get into), and client service (easiest to get into).
Most of the interpersonal client contact is over the phone, so it is a call center, but the company strives to not let it feel like one. There is room to advance in this area, but mostly just as people managers. The best jobs are in their Pennsylvania offices.
Financial management (fund management) is the backbone of the company. Vanguard consistently outperforms their peers in the industry because their cost structure is low. They have proven investment managers making the decisions and they are held accountable for those decisions.
Vanguard repeatedly wins 'best place to work' awards because of their IT division. They spend lots of time and resources on this group because the business needs them to be well trained and good producers.