Pros: benefits, big company pirks, location
Cons: call center, monotonous, slow growth
Vanguard is a great company. They truly care about clients and the community. Employees get a volunteer paid day off and have many opportunities to volunteer for the United Way and Vanguard. Additionally, the benefits package is competitive with health care, life insurance, and a 4% 401k match starting in your second year. You get about 18 paid days off to start too, but you're going to need them. You can also buy a week of PTO and almost every one does. The people I work with are amazing. There is a good mix of young and old but my department particularly has a lot of fresh-out-of college blood.
The company extensively trains its employees and encourages us to help clients. Metrics are unrealistic, though, and creativity is not a big part of the day-to-day life of an investment professional. It may be if you are in IT (and the IT department definitely needs people as the systems have been crashing a lot lately). You are trained to offer as much as possible but are given an a goal to speak between 400 and 500 seconds to each client on average. I like to talk to people and helping a 90 year old log online and place a trade on their own does not take 400-500 seconds.
I work 4 days a week with having a three-day weekend one week and getting two week days off the next week. This is going away for brokers in the next few quarters. 10 hours sitting in a grey cube with a constant beep is not what I wanted to do when I was 12. I have attempted to move up but the company moves quite slow and there are some people who have worked in the same position for over 5 years getting paid almost the same as those fresh out of college. It is still very corporate America and is not a place for free spirits.