No Respect for Frontline Staff
Resident Care Attendant/Health Care Assistant (Former Employee) – Victoria, BC – 19 October 2012
You are probably hired as a casual. Then you are hounded by staffing to work at locations you didn't say you are available for or shift times you're not available for. Internal hiring is based on seniority- so you're probably going to be a casual for quite some time (I was for FOUR years). There is no respect for care aides, and your coworkers are also burnt out and can be hard to be around. Casuals have to pay for benefits, get no sick time, and no vacation time. The system is very badly broken, but don't expect your manager to be on your side. Also, when you inevitably injure yourself due to the unsafe working conditions and absolutely ridiculous caseload, VIHA will most likely have their lawyers that are on retainer fight against your WCB claim, and win. The one single thing that I loved about my job was working with the residents, and with the caseload (anywhere between 8-15 residents if you are short-staffed) you barely have enough time to ask them how their day is going. My biggest regret is not quitting sooner.
the residents, they always made my day
no benefits, no commitment to worker safety, poor management, short-staffing