Retail Operations Manager
Value Invest - Edmonton, AB

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Value Invest - The Value Drug Mart Investment Company is seeking an energetic, self-motivated individual to fill the new position of Retail Operations Manager

Reporting to the General Manager, this individual will be responsible for overseeing the retail operations of various shareholder owned businesses in the Alberta marketplace. The successful candidate will oversee four existing retail outlets each with their own Store Managers and the company has plans to add new locations in the future. In addition to working with the Store Managers in each of our current locations along with the rest of the Value Invest team, the Retail Operations Manager will be responsible for the following:

  • Review marketing, merchandising and human resources to maximize efficiencies with a focus on sales and profitability
  • Review Store efficiencies and improve store performance through improved layouts, merchandising practices, allocation of resources, processes and procedures
  • Hiring, training and mentoring of Store Manager and other employees
  • Develop and teach strong customer service skills in employees
  • Inventory management experience with a familiarity to the importance of inventory controls
  • Ensure marketing program participation and execution
  • Assist in day to day operations in each location as required
  • Planning and executing various business strategies to grow sales and profit. Including but not limited to:

oRenovations, Marketing, New Product lines, Sales Strategies, Product Selection, New Markets

  • Drive the profitability in each location
  • Assist in the Hiring and Mentoring of Store Managers and key store employees in each location
  • Conduct annual performance evaluations of Store Managers and other key employees
  • Work with Store Managers to prepare store operating budgets
  • Develop and provide weekly, monthly and annual financial analysis, benchmarking and reporting
  • Prepare status and progress reports and provide to General Manager and Chief Executive Officer

The successful candidate will have retail management experience with preference given for multi-location retail management. They will have outstanding communication, leadership, interpersonal and organizational skills. They will have the ability to effectively handle several projects simultaneously and will have proven problem solving skills. They will have an understanding of how to develop key financial benchmarks and reporting. Extensive travel is required within this role. This is an important frontline position within Value Invest - the Retail Operations Manager will be a leader and a team builder. They will enjoy working with, and motivating the people around them and will take pride in helping others succeed. See our websites at,,