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Vista Credit is seeking a Director of Operations for its Ottawa head office. This is a senior appointment and the Director of Operations will be responsible for managing the entire administrative team. This individual will report to the CFO and will be responsible for:

  • oversight and management of customer service, vendor services and credit and collections departments;
  • day to day management of staff in those departments;
  • credit adjudication of non-standard transactions;
  • dentifying and implementing efficiency improvements to processes;
  • managing communication between administration and sales, including key vendor relationships;
  • providing regular and timely reporting on all administrative areas to senior management.

The successful candidate will be a key senior manager, with a proven track record and will be responsible for delivering quality results in a high growth and fast paced business.

The successful candidate will be able to demonstrate the following:

  • a minimum of 7 years of experience managing a staff that operate in a high volume, time sensitive environment, with a focus on accuracy;
  • ability to manage and motivate people to achieve superior results;
  • a pro-active, results oriented management style;
  • excellent interpersonal communication skills;
  • ability to make timely decisions;
  • capability to identify and implement improvements in process;
  • regular preparation and analysis of timely reporting to senior management;
  • experience and knowledge of credit adjudication.

Vista Credit is a leader in home improvement financing offering a dynamic and award-winning environment with opportunities for learning and career growth. Our people work hard, inspire each other and success is rewarded. We meet the challenges of a competitive, evolving marketplace by remaining true to the values that underline our corporate culture. If you have a passion for excellence, a drive to achieve, and the desire to work with others who share these values, you belong at Vista.

About this company
Founded in 2002, Vista Credit is a trusted and reliable source of home improvement financing to Ontario homeowners and an invaluable...