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Urban Planet
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58 reviews

Urban Planet Employer Reviews

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very fun and out going work enviornment
Customer service (Former Employee), Pickering Town CentreJune 3, 2014
Pros: get to go on break whenever
Cons: long hours
A typical day at work is very fun and enjoyable being around positive and hard working, independent people.
I learned how to deal with customers in tough situations and how to be a self starter as long with being very independent.
My co-workers were very fun and intelligent as long as being a team player.
Hardest part of the job was helping very impatient – more... customers.
Most enjoyable part of the job is going to work and being around positive and energetic people that motivated me to keep going and doing my best. – less
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great company not so great dm
Store Manager (Former Employee), saint john NBMay 12, 2014
I was happy with my company but my dm as always to personal with me I was uncomfortable with this.
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Lack of shifts (therefore little pay), light easy going environment, friendly managers
Sales Associate (Current Employee), Edmonton, ABApril 23, 2014
Pros: light environment, not overly stressful
Cons: not enough hours, little pay, never recieve a break because i dont work enough hours
I do enjoy working at Urban Planet, I only wish that they would have accommodated my schedule and continued to give me the shifts I got when I first started working there. At first I got 2 days a week with an on-call shift (perfect for me because I am currently in highschool and did not want to have work be my main focus over school),now I'm lucky if – more... i get one shift a week. Definetly not worth it.On top of that, if I do get a shift its a 4-5 hour shift which equals no break (must work over 5 hours to recieve one). Other than that, the work environment is quite light hearted, fun, and easy going; it makes shifts enjoyable and makes the time fly when you like working with your coworkers.Though I've never had any personal problems with any of my coworkers, it is apparent that professionalism isn't always on the top of the list, it makes it especially worse when it is in front of customers. Some coworkers make rude comments over the walkie talkie about customers, which I don't find to be amusing or respectful in any way, shape, or form.
A typical day involves me cleaning rounders, colour corrdinating them and the walls, making sure items are put in their proper place and most importantly doing my very best to give exceptional customer service. The hardest part of the job I would say is closing. Just because it takes a really long time to clean all the clothing left around throughout the day and sometimes the racks and walls are so full, you can barely fit most of the drag back where they originally are suppose to be put, causing items to constantly fall off and sit weirdly, hangers interlock constantly,and in all honestly, the racks and walls can just look down right messy and clutter with all the stock that is put out.The most enjoyable part of the job is being able to help customers find/ develop their own personal style; being able to recommend them piece's that work together, and just helping them feel great about their external apperance. All in all I learned how to be more confident when greeting costumers, how to make displays look asthetically pleasing, and I've further developed my customer service skills. – less
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Produstive, fun workplace, great aptmosphere
Sales Associate (Former Employee), Greater Sudbury, ONApril 13, 2014
Pros: good hour breaks
Cons: long hours
Learned many things about being in retail, how to hang & clean clothes properly, how to fold, where things go and how to be on top and neat about everything. I also was able to work on my communication skills with costumers.
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very unorganized
Sales associate (Former Employee), Vaughan, ONApril 7, 2014
Pros: promoted
Cons: unorganized
The mangers were all very young and didnt care what anybody did. The daily task was just to keep your area clean. I learned if the mangment is unorganized everything becomes a mess. My co-workers were all very young so there was alot of drama in the work place. The hardest job was to maintain the store alot of my co-workers took extra long breaks or – more... were very late for their shifts I mostly took care of every section that was empty. The most enjoyable was when I got recognized for my hard work and got the chance to be key holder. – less
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Fast paced, fun work enviroment
Sales associate, Cashier, Stock, Customer service (Former Employee), Kelowna, BCMarch 31, 2014
Pros: great break room, positive co-workers
Cons: confusion within management team
Urban Planet is one of the busiest clothing stores I've ever seen. The fast paced environment was fun and kept me on my toes. I learnt a lot about time management and how to make suggestions to co-workers in a way that motivates them and helps them see the importance they have in the company. The hardest part of the job would be keeping to the high – more... standards required by the company, as well as being time efficient, and helping customers. The most enjoyable part of the job was working with customers, and customer service, as well as loss prevention. – less
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Busy
Sales excutive (Former Employee), Fairvew mallMarch 20, 2014
A typical day at work would be stacking shelves helping customers
i learned how to properly fold and it uplifted my customer service skills
My co-workers were nice and very helpful
The hardest part of my job was helping the picky customer but still managed to make them as happy
The most enjoyable part of my job is knowing i've helped someone put something – more... together. – less
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fun place to work, enegetic
Sales Clerk (Former Employee), Renfrew, ONMarch 11, 2014
It was great working in an environment with various ages of customers!
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Fun workplace
Assistant Manager (Former Employee), Calgary, ABMarch 6, 2014
I had a great time working at urban planet , learned a lot in my time being there.
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Good first job experience
Cashier / Sales Associate (Former Employee), Winnipeg, MBMarch 5, 2014
I first started out as a sales associate, assisting customers, cleaning the store, and making sure my section was clean and perfect at the end of the night.
Urban Planet had a shortage of employees for brief amount of time and they decided to train every employee on cash, including me. I had to greet customers, make sure my till was not short, and all – more... in all i had the experience to handle cash.
I learned to be punctual and very respectable, I learned how to remain calm in a fast paced environment. I also learned responsibility, i gained a lot of knowledge on being a sales associate and cashier as i was an employee for 2 years.
I quit because I felt that it was time for me to move on and i wanted to expand my knowledge in a field of work that i really enjoy to do. i also felt like i just needed more of a challenge. – less
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Entertaining
Sales Associate (Former Employee), Toronto, ONFebruary 24, 2014
Pros: interacting with people and getting to know them
Cons: long hours
It taught me how to communicate and how to problem solve with the customers and getting to know them very well.
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Fast paced and very customer oriented
Department Manager (Current Employee), Mississauga, OnFebruary 13, 2014
I have learned a lot through the many years i have been with the company. Working here has helped me to improve on my time management skills, and also my team work skills. I have learned how to deal with difficult customers and work through tough situations. Its a very upbeat, fast paced environment, always looking to make the customers happy in any – more... way possible. – less
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was a fun learning experience
Supervisor & Visual Merchandiser (Former Employee), Calgary, ABFebruary 5, 2014
Pros: was able to move up to being a supervisor
Cons: not getting enough hours
fast or slow, varied for work pace
i learned how to open and close the store
my managers and supervisors were great
my coworkers were fun
the hardest part was cleaning the store
I was able to interact with many customers
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Productive
Sales Associate/Cashier (Former Employee), London, ONJanuary 30, 2014
Pros: being able to help those who needed it
Cons: not feeling welcomed or appreciated
Go in, do my daily tasks that are given, never knowing if I am doing it wrong or right because I had no proper training. I learned a lot about customer service and daily routines for retail stores. Management was a pretty big issue because they took out their personal life stress on their employees. Personally, they would be really rude to me when all – more... I had was respect. There wasn't really much hard work to be done but just more than 3 tasks for an hour got a little complicating, depending on the tasks. Most enjoyable part of the job was interacting with customers to satisfy their needs and wants with an being really energetic and helpful. – less
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Good selection of positions
Retail Sales Associate/Head Cashier (Former Employee), Nanaimo, BCDecember 11, 2013
Decent place to work, nice people, pretty reliable. Decent incentives and advancement to move up.
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Worst Occupation Ever.
Shift Leader, Managment (Former Employee), Leader, SKDecember 11, 2013
Pros: management knowledge.
Cons: everything else.
There were minor to no benefits of working for this company. Management was a joke and the job required little to no efforts. In all it was a giant disappointment.
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An warm, enjoyable work place.
Sales Associate (Former Employee), oakville, ONNovember 15, 2013
Urban Planet was a great first job, especially for me. It was relaxed, yet very challenging at times. The staff was incredible, I made a lot of friends their. I learned so much over the time that I was there and I was very comfortable with management.
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Interesting and worthwhile job experience
Sale Associate (Former Employee), Edmonton, ABOctober 31, 2013
-conversed with customers every time
-met and worked with wonderful co-workers
-rules and obligations were met consistently
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Finance department
Administrator/Head Cashier (Former Employee), Toronto, ONOctober 24, 2013
Assisting the controller and CFO
Small company - lots of interdepartmental assistance
Friendly staff
Great location
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Communicative and Efficient workplace
Sale Associate (Former Employee), Edmonton, ABOctober 7, 2013
-worked with clothes
-worked with people of all ages
-rules and expectations to follow
-communicative and social co-workers

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