Grocery assistant manager
Urban Gate - Coquitlam, BC

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  • Ability to provide exceptional customer service and to motivate others to do the same
  • Must be able to communicate instructions and directions clearly and effectively
  • Proven ability to deal with difficult interpersonal situations with positive results
  • Demonstrated skill at ordering and merchandising grocery products on a daily basis and to highlight seasonal trends and special promotions to maximize sales and profits.
  • Good product knowledge and awareness of product changes and seasonal requirements.
  • Maximize department sales, ratio, and gross margins to meet budget expectations
  • Developing marketing and merchandising programs to maximize sales targets
  • Communicates relevant sales, margin and labor goals to team on a regular basis.
  • Communicates standards, expectations, policy changes and product knowledge to team.
  • Receives orders, or ensures proper receiving in accordance with established procedures; maintains accurate receiving records.
  • Coordinates returns and credits from suppliers where applicable; maintains accurate accounting of credit requests.
  • Reviews invoices for accuracy.
  • Supports the Grocery Manager as needed.
  • Assists Grocery Manager in the design and implementation of procedures for ordering, receiving, inventory tracking, and back room organization.
  • Identifies training opportunities and coordinates needs with Grocery Manager.


  • 1-3 years retail management experience
  • Familiarity with natural foods and alternative diets preferred
  • Strong communication skills, both written and verbal, are essential
  • Strong orientation to detail and analytical skills Solid problem solving skills and decisiveness.
  • Ability to work flexible schedule, including nights, weekends, and holidays.
  • Proven leadership ability to build, motivate and maintain staff
  • Ability to handle stressful situations
  • Organization and planning skills; able to prioritize and handle multiple tasks
  • Ability to delegate effectively
  • Computer skills: Microsoft Office Software including Outlook, Word, and Excel