Learning Management System/Quality Assurance Specialist
University of Waterloo 137 reviews - Waterloo, ON

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The University of Waterloo is seeking a Learning Management System/Quality Assurance Specialist, to join the Centre for Extended Learning (CEL) Course Production team.

This is a 12 month, full time position, with the possibility of extension.


Online learning has a long history at Waterloo, and is considered an area of strength for the institution. CEL has a staff of over 50 involved in the development, delivery, and management of over 300 credit and non-credit online course offerings with approximately 18,000 student course registrations annually. Approximately 50 new online courses are developed each year. In each term, approximately 120 courses must be updated, quality-checked, and prepared for offer.


  • Complete course setup within uWaterloo’s learning management system (LMS), Desire2Learn.
  • Revise HTML, scripting and CSS in all courses as necessary.
  • Perform comprehensive technical testing and proofing of all course components; ensuring readiness for the start of term.
  • Assist with the development of new online courses, as it pertains to the effective use of the LMS.
  • Communicate clearly and effectively, collaborating with course authors/instructors and CEL colleagues as required to meet course delivery objectives.


  • Experience using a learning management system for online course development (experience with Desire2Learn an advantage).
  • Experience with manipulating HTML and CSS.
  • Excellent online writing skills.
  • Superior attention to detail.
  • Proven ability to manage multiple projects and tasks, meet deadlines, and use good judgment and initiative in problem resolution.
  • Ability to interact successfully with instructors, and communicate expectations and suggestions effectively.
  • Proven track record of working collaboratively in a team environment.
  • A university or college degree or diploma in a related field.

About this company
137 reviews
In just half a century, the University of Waterloo, located at the heart of Canada's technology hub, has become one of Canada's leading...