A typical day at work usually involves with updating the cash registry, communication with the managerial team on updates/progress of the previous work date.
Management has always been on top of oncoming updates and transferring information to all workers, I have learned to communicate effectively and quickly to ensure the smoothest transition of information via email, telephone and in person.
Client inquiries ranged from easy tasks to difficult tasks, and from that I have learned how to diagnose their issues and provide a solution and/or recommendation.
One of the hardest part of the job is the sheer volume of clients you get in a day, and being able maintain composure for repetitive inquiries, difficult clients and/or issues with the cash registry. However, throughout my years of working here I have learned effective ways of maintaining professionalism without losing my composure.
I enjoyed making people's day and ensuring their issues are resolved as well as ensuring all transactions are processed and accounted for. I also enjoyed developing strong relationships with my co-workers and the managerial team.