Media Specialist - Producer / Video Journalist
University of British Columbia 91 reviews - Kelowna, BC

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The Job ID is 14601


Position Classification: Media Services, Pay Grade 7, Level B
Position Title: Media Specialist, Producer/Video Journalist
Department: IT, Media and Classroom Services
VP/Faculty: DVC and Principal,
Location: UBC Okanagan Campus


The Producer/Video Journalist manages the administrative operations, planning, background research, creation, scheduling and presentation of media projects produced for the online network, as well as other media projects as required. Expertise in videography, video editing and journalism is required. This position enables and oversees the effective use of media to support teaching, learning and research at UBC Okanagan campus.


Reports to the Manager, Media Centre, UBC Okanagan campus.

This position provides support and training to IT, Media and Classroom Service clients. The Media Specialist – Producer/Video Journalist is expected to provide the highest possible standards in customer service excellence, displaying supportive and respectful behaviour at all times in the conduct of business.


1. Manages the content and broadcast System by:

  • Strategically planning for, streaming and interactive media at UBC Okanagan campus.
  • Consulting with internal clients to gather requirements, ensuring stories meet criteria and are within the guidelines for Place and Promise, developing and presenting digital medial resource proposals, then designing and managing projects including production teams for product and service delivery.
  • Providing background research, creating, scheduling and presenting media projects and providing digital media production services for the UBC Okanagan community, for the online network and local television stations.
  • Working as the supervising producer and journalist for productions including field productions.
  • Overseeing the design, development and implementation of digital media projects.
  • Ensuring production resources are active and accessible to ensure operability.
  • Working with Media Specialist – Operations, the Manager, Media Centre, and IT, Classroom Services staff to strategize projects, delivery, and to ensure successful completion of tasks and communicating project information in a timely manner.
  • Working with the University community on projects including but not limited to student work, course curricula, classroom recording, video podcasting, live streaming, virtual classroom and content as well as promotional and other multimedia productions.
  • Conceptualizing, researching, writing and producing stories for stories as well as other projects as necessary.
  • Ensuring overall broadcast and professional standards are met in the facility.

2. Enables and oversees the effective use of media to support teaching, learning and research at UBC Okanagan campus by:

  • Working with and advising students, faculty, staff and other project team members to ensure the successful completion of video projects.
  • Managing day-to-day Media Equipment Inventory Control by consulting with Faculty, Staff and Students on the appropriate equipment to use for classes and projects, as well as ensuring that the equipment is available while meeting the needs of the rest of the Okanagan campus community.
  • Conducting training seminars for faculty, staff and students in the use of media recording, editing and production technology.
  • Working with students to help integrate media content into their coursework and projects.
  • Overseeing student volunteers working on media projects for and other campus events.
  • Designing and implementing video journalism training to students.
  • Providing technical support to students in the Information Commons and to faculty and staff in the Centre for Teaching and Learning.

3. Provides excellence in technical and customer service by:

  • Working as part of a team making presentations to outside organizations.
  • Keeping current with new and upcoming technology and media.
  • Efficiently investigating and resolving client support needs in a timely manner.
  • Participating on team assignments.

4. Performs other duties as required.


Errors in the support of client projects and systems could cost the University thousands of dollars in lost productivity and could impact on the timely delivery of service to clients. Errors in the recommendation of proper content or technology solutions could cost the University thousands of dollars.


Direct supervision from the Manager, Media Centre. This position works with considerable latitude and must be able to work independently and carry out work to completion. Keeps Manager informed of the status of work in progress. Work is reviewed in terms of achievement of specific project objectives.


This position works as a member of a support team. This position may supervise the work of junior and student staff members and may be required to train staff on systems, software and hardware used by IT, Media and Classroom Services staff and clients.


Education and Experience:

Bachelor’s degree in Broadcast Production, Communications, Journalism or a related field, and minimum five years related experience, or equivalent combination of education and experience.

  • Marketing and Journalism experience required.
  • Demonstrated ability to investigate and report a wide range of stories.
  • Expertise in videography and video editing required.
  • Knowledge of University policies and procedures, government regulations, and CRTC regulations.
  • Ability to effectively present technological information to a wide range of experience levels.
  • Working knowledge of web-based learning systems, broadcast television production and interactive technologies.
  • Demonstrated experience in a variety of electronic systems such as computer, projection, telecommunications, satellite, CCTV, audio and video.
  • Computer experience using a variety of presentation software applications.
  • Demonstrated experience as a leader.
  • Effective oral and written communication, interpersonal, analytical, negotiation, client service, and organizational skills.
  • Ability to take initiative, work with limited direction, handle stress and thrive in uncertainty and ambiguity.
  • Ability to exercise diplomacy, tact and discretion.
  • Ability to work within a flexible work schedule to achieve production deadlines.
  • Ability to impart technical information to clients with mixed levels of technical ability.
  • Strong attention to detail and accuracy.
  • Ability to plan and carry out multiple tasks and projects, to prioritize and organize effectively, to work under pressure and to meet established timelines.
  • Ability to work independently and in a team environment, and with minimal supervision.
  • Demonstrated willingness to learn and continually upgrade skills.

About this company
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The University of British Columbia is a public research university in British Columbia, Canada. Founded in 1908 as the McGill University...