Faculty of Rehabilitation - Corbet Hall
Telehealth Coordinator - University of Alberta (Former Employee) – Edmonton, AB – 30 December 2016
Verifying all remote sites are connected
Going through a cheat sheet with all sites
i.e., giving examples of protocol
Setting up Polycom equipment
Maintain ongoing coordination between all live sites
Trouble shooting technical glitches
reconnecting lost connections
Technical Set up
Calling Videoconference operators throughout the world in a timely manner.
Booking and set up - maintaining and updating calendar in accordance with cancellations and new requests.
This position required an ability to think on ones feet at all times, and to be able to juggle 9 balls in the air and catch them .
The ability to act as public relations officer on behalf of The University of Alberta, and maintain a high degree of integrity and professionalism throughout the conference.
To project a sense of confidence on camera, and have the ability to direct participants in a cordial manner.
The hardest part of the job was to control unnecessary rambling, and to intervene in order to bring focus back toward the topic.
The learning curve of this position was high, but once mastered, it was a fast paced, and very rewarding career.
Warm interaction with all - full of vitality and laughter
Having to go home after a great day at work !!!