Productive and enjoyable workplace
Volunteer (Former Employee) – Toronto, ON – April 30, 2015
At UHN I was a volunteer and I specifically asked my guidance councillor at Medix College to place me there. There were only two positions available that went to the top candidate in each class. Thankfully because of my excellent grades I was chosen. I would register patients for their venipuncture which I found to be one of my favourite things to do at the hospital. I ensured that they had their right to confidentiality and the best customer service to make the process easy and their day a little better. I also would sort and organize lab equipment in the Hematology Department, organize pathology slides and incoming pathology specimens for the Pathologists to review in the Pathology Department. Administrative duties were also given to me in the Pathology Department, i.e. sorting the doctors' mail. Management was excellent, everyone showed the volunteers exactly what to do and then we worked on our own but management was always available to us in case we needed to ask questions. The most enjoyable part of the job for me was knowing I was doing something to better the service people were getting in the healthcare organization. The hardest part of the job was wanting to do more and practicing the skills I learned in the Medical Laboratory Technician program but because I was only a volunteer I was not able to, due to certain laws and regulations.
Being able to work in such an incredible healthcare organization
Not being able to exercise all the skills I learned in school