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UnitedHealth Group
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276 reviews

UnitedHealth Group Employer Reviews

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Salary/Benefits
Management
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Claims Associate
Claim Associate (Former Employee), Duluth, MN – May 20, 2013
This was a fun job, my co-workers were excellent and I had a great manager. My job consisted of making sure information was entered into the computer system accurately so that medical claims could be paid.
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Supportive work environment
Care Coordinator (Former Employee), Newark,NJ – May 20, 2013
an environment committed to honoring it core principles integrity,compassion, relationships,innovation, performance. My coworkers and supervisors were supportive
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Very demanding and stressful with no recognition. Too many changes and not enough support from management.
Wellness Coach (Former Employee), Richardson, TX – May 18, 2013
This company is poorly managed and there is too much reactionary change. Being a Wellness Coach I was constantly on the phone, not enough time to do a proper job with telephonic clients. Worked through breaks and lunches to complete work and management frowned upon this and was told I shouldn't do this but when I approached management multiple times – more... about the work load nothing changed. In fact they knew this to be the circumstance and told me to ask for help but when I did on multiple occasions they were never available. They talk a good talk but management never walked the walk. No matter how hard you work or all that you accomplished, it will never be enough. Their philosophy was what can you do for me now. Management published productivity numbers/metrics which pits you against your coworkers and makes people cheat to gain the upper hand. Management encourages this behavior, however they will never admit it but the bottom line is higher metrics ultimately means their Wellness programs are valdated (erroneously) so they can sell their services to corporations which purchase their wellness coaching programs. It is all staged and carefully calculated, what coaches say and how they calculate/inflate metrics, focus exclusively on short term results to make the sale easier for the sales team. The most enjoyable part of the job was working with the consumers and seeing their success, other than that this job is not enjoyable at all. I learned that I never work for this company again. – less
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Strong team and culture.
Senior Financial Analyst (Former Employee), MN – May 16, 2013
Cons: work life balance.
Sometime it's hard to get things done due to many layers of bureaucracy.
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A great place to work.
Case Manager RN (Current Employee), Honolulu, HI – May 15, 2013
Excellent place to work, great balance of people from all walks of life. This company fosters a open environment that allows for ease of communication. Great place to grow, learn and advance.
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Horrible management, micromanagement, horrible benefits
Case management (Former Employee), Phoenix AZ – May 9, 2013
Pros: decent pay, nice schedule
Cons: horrible benefits, terrible management
Horrible company with terrible benefits. UHC has great insurance...but not for their own employees. Management does nothing but micromanage everyone else. No positive reinforcement. The only critiques are bad critiques. Multiple times, we found them interviewing for internal management positions after already choosing the person to get the job. The – more... interviews were only for show. Terrible terrible terrible place. – less
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Job is a very productive environment
(OptumRx) Sr. Customer Service Advocate (Current Employee), Oklahoma City, OK – May 8, 2013
It's a face paced environment. Constant changes go on through out the day. All have to make sure you read all of emails every day to keep up with the changes that go on with the company. What I have learned from the company is how to provide excellent customer service. My co-workers are extremely friendly and helpful when needing assistance with anything. – more... The most enjoyable part of the day is in the morning when things are slower and we get to kind of talk about our calls. See if anyone has came across any issues that we may need to be informed about. – less
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Good place to work, Fortune 25 company.
Program Manager (Current Employee), Irvine, CA – May 8, 2013
Good place to work, large amount of exposure to enterprise wide project and program management.
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Company that cares, encourages volunteerism
Care coordinator (Former Employee), Dover, DE – May 4, 2013
Learned to manage care for the long term care community, great co-workers always willing to help.
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Great group of people
Tricare Contractor (Former Employee), Minneapolis, MN – May 3, 2013
Pros: remote access
Cons: very process driven
The co-workers at UHG are a great group of people. Values and ethics are very much instilled in this culture.
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Productive and fun workplace
Quality Analyst (Former Employee), Hyderabad – May 2, 2013
Pros: free lunches
Cons: long hours
I Worked as a Quality Analyst at Unitedhealth Group for the process of SBC (Summery of Benefits and Coverages).
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Terrible management abusive micro management
clinical consultant (Former Employee), AZ, WA – April 30, 2013
Pros: large enterprise
Cons: all about profit...no employee respect
Extremely abusive an micro management work environment. They DO NOT treat employees with respect. Disconnect between written values and practices.
Harrassing & discriminative work practices. HR and top management foster and encourage abusive, employee harrassing techniques. Stay away...
They will lower your morale.............Terrible organization
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Work enviroment
Customer Service Representative (Former Employee), Green Bay, WI – April 30, 2013
Pros: great working environment
Cons: work schedules
The environment was great for the employees. The benefits were good. They offered incentives to lower our medical insurance premiums. The scheduling was the only thing I had a problem with . Orignally I was told there will be some manditory overtime in the months of Dec.-Feb. for the open enrollment periods, however there has been manditory overtime – more... for the entire 2 years I worked there and we would always find out what the next weeks schedule was only a week before. – less
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Horrible work experience I have ever had
Senior Administrative Assistant (Former Employee), San Diego, CA – April 30, 2013
Pros: steady paycheck
Cons: no time for lunch, lack of respect
No training! When a mistake was made due to the lack of training, you would be put on a corrective action plan. Never had time for lunch and definitely had enough work to do overtime but was never allowed to so the work kept piling up. No communication between myself and my supervisor. Wouldn't address any errors early on so that I had the opportunity – more... to make the correction which led to more of the Corrective Action Plan. stated he wanted me to come to him if I had a problem and when I did I was made to feel inadequate about asking for help and put it on the Corrective Action Plan. Lack of loyalty to the company due to knowing you could be gone at the drop of the hat. I prefer smaller companies to work for. Think twice about accepting a job. Make sure you read all the reviews. – less
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Lania – May 6, 2013

My sentiments exactly!

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Life on the job
Mail Service Rep - Take incoming calls (Current Employee), Tucson, AZ – April 29, 2013
Pros: hour lunches, paid vacation accrue day one, benefits
I enjoy meeting new people and associating with many groups of people. I typically go above and beyond to give the best personally and innovative experience that is effective and easy to understand so I can give the best results. I want to please everyone and there are sometimes that you cannot please everyone. I want to associate with my co-workers – more... and be able to be a team player in the work environment. I am always looking for improvement and willing to do anything on the job. I like to learn new things so change, in the work environment, I can handle and am pleased to continue to do new and innovative projects. – less
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VISION FOR AREAS IS VAGUE; PROFIT GROWTH HIGH- EMPLOYEE COMPENSATION & BEEFITS LOW
Strategy & Planning Analyst (Current Employee), Green Bay, WI – April 24, 2013
Pros: healthcare onsite, free coffee/tea/coco, casual work atmosphere
Cons: high healthcare premiums, low rate of pay compared to local healthcare insurance companies
Two years employement and the companys vision and direction is consistently changing, each quarter.
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Could be better
Clinical Administrative Coordinator (Current Employee), Richardson, TX – April 23, 2013
Pros: good vacation
Cons: low pay
I have worked for United Health Group for seven years the pay has not been good and the benefits are not good at all
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Challenging yet rewarding
Senior Operations Manager (Current Employee), Maryland Heights, MO – April 21, 2013
UHG provides great gowth opportunities and truly develop their managers.
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na
Sofware Engineer (Current Employee), Hyderbad – April 21, 2013
Pros: okk
Cons: fine
a typical day at work
what you learned
management
your co-workers
the hardest part of the job
the most enjoyable part of the job
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Place of Opportunites
Team Lead (Current Employee), Hyderabad – April 21, 2013
Pros: place of opportunities
Cons: not completely setup from infrastructure perspective
It is a good place for opportunities, best one for who is looking for challenging opportunities
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About UnitedHealth Group

When you work to better people’s lives, one of those lives will always be yours. Careers at UnitedHealth Group. We have – Read more

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