fun work place at a call center. inbound call center.
Health Care Advisor (Former Employee), Howard, WI – October 19, 2014
Coming to work and taking calls for customer that need help with whatever the job is for, Helping the customer resolve all of there issue before releasing the call. Management. to be helpful and knowledgeable to have worked as a call center rep and worked there way up the ladder. co-workers- to be helpful and respectful. to feel confident with there – more... job and enjoy talking with fellow co-worker. No Drama Hardest part of job- is when you get a call that someone passed away and the person is crying on the other end.. Enjoyable- Helping the customer and listening to what there needs are. I treat them as if I was the customer and do my very best to help – less
Customer Care Associate (Former Employee), Roanoke, VA – October 19, 2014
Good work in environment and pay. Good place to learn Medicare Part D and how to enroll participants before eligibility time for one of the biggest providers. Great management team who showed you how to sale the product to the customer.
Part D Representative and a Billing Specialist (Former Employee), Eau Claire, WI – October 16, 2014
Pros: worked as a team. if it was mandatory overtime they would buy lunch
Cons: alot of 12 hour days six days a week and after while got exausted with it
I loved this job. But I ended up breaking back 4 times so i was unable to drive or work out of my home. It broke my heart to have to go on disability. They treated you like a person not like just a number. And I enjoyed talking to the customers to verify the info on the claim or answer any questions they may have. All of us on the floor supervisor on – more... down to the entry level people all worked as a team. We worked together and not against each other as in other jobs I have had. – less
Business Operations Specialist (Current Employee), Rocky Hill, Connecticut – October 15, 2014
Pros: outstanding employee benefits
Cons: long distance from my home and unable to telecommute in my current position
United Health Group is an outstanding company to work for. They care about their employees, their customers, and the communities they serve. They encourage career development, volunteerism, and charity in which they match employee giving. My typical day at work is spent in a cubicle doing data entry and speaking with customers and nursing facility staff. I – more... have learned about the insurance benefits regarding Medicare Part A and the processes associated with skilled care benefits including state and federal guidelines in regards to these benefits. The hardest part of my job is my commute as I live a long distance from my job. The most enjoyable part of my job is talking to the family members of the nursing home residents who I help every day. – less
CSR (Former Employee), Dallas, TX – October 15, 2014
Provided fast, friendly and accurate check out service. Balanced register at day end. Interacted with customers. Demonstrated excellent mathematical skills. Maintained a clean and orderly environment. Completed all duties in a timely manner. Maintained daily cash receipts.