Senior Inside Sales Representative (Current Employee), Indianapolis, IN – February 9, 2013
A typical day of work involves a high volume of inbound calls from customers wanting to get quotes, place orders or service calls. Some calling to customers to followup with rentals and quotes. The hardest part of the job is being able to handle the high volume of calls and deal with walk-in customers at the same time.
I enjoyed the people i worked with. I hated logging in everything on the computer. the most enjoyable part of the job was meeting clients and suggesting the right equipment. A typical day was visiting jobsites. Solving problems and being patient with clients was a learning experience. If you perform management leaves you alone.
Pros: reputation is good in the industry / safety conscious / some overtime & bonuses
Cons: career-plan stagnation / lack of sales (force) maturity and professionalism
United Rentals is a work in progress. Overall the merger went smoothly but merging region/district management has not been integrating as well. Most will experience a delay in their career plan which is to be expected. Overall the company is fair and the majority of people are what makes it tolerable. They care about the safety of their people and expect – more... a full days work. – less
Credit Service Analyst (Former Employee), Modesto, CA – January 7, 2013
Pros: awesome management
Cons: large corporate company
I had the opportunity to work for United Rentals Credit Office 586 for 5 years processsing and collection the accounts receivables for a large company. I absolutely loved my job but do to restructing of the company it was decided to close our office along with several other offices. Our office had one of the best management staff who understand family – more... life and other aspects of life. I had the opportunity to communicate with many outside companies working to collect the receivables. – less
Started out a great company, but outgrew the manpower for what was expected.
Service Manager (Former Employee), Bradenton, FL – January 7, 2013
Pros: meeting new people, benefits, opportunities to learn and freedom to make decisions
Cons: expected to much for the people we had
I enjoyed working at United Rentals for the first few years. I was in charge of shop operations as well as parts ordering for rental equipment as well as customer repairs, parts and service and maintained a parts inventory.Maintained service records on computer and kept copy of service records in file cabinets.Also was in charge of employee safety and – more... delivery driver logs for company and DOT. Was also trained and certified for forklifts and aerial lifts. Trained and certified company employees as well as customers. We had a great group of people at our branch that worked well together. The down fall for me was that I was going in to many directions and putting in an average of 60 - 80 hrs per week and just could not keep up with everything I was expected to do. I left on good terms in 2006 and started my own business afterwards. – less
Outside Sales Rep (Former Employee), Gonzales, La – November 17, 2012
Made scheduled calls, cold calls, closed sales, held meetings with branch and district managers, used various computer programs for leads, and enjoyed working with the many people I came in contact with.
Good place to work. Company discontinues general equipment rentals and closed branch.
Customer Service (Former Employee), Cincinnati, OH – November 13, 2012
Pros: very stable job. lots of face paced interaction with others.
Cons: company did not stay in area.
Customer service, counter sales. Trained persons on equipment operation. Sometimes delivered equipment to worksight. Stocked shelves. Maintained daily cash balance. Phone contact with customers and work sights. Located needed equipment from other stores. Maintained communications with office staff and rental locations. I worked this job 44 hours per – more... week while also pastoring the Buckwheat Road Church. – less
placed calls for collections and reviewed and signed lien releases for exchange for payment on rentals equipment for vaious job sites and customers. answered phone calls regarding issues on customers accounts. filed liens and bond claims when needed. filed proof of claims forms with the courts on bankruptcy accounts. kept updated on the lien laws in – more... all 50 states. worked well with management and co workers. – less
Senior Help Desk Analyst II (Former Employee), Greenwich, CT – September 21, 2012
Cons: too many to list
When I first joined this company there was room for growth and the leads were very eager to teach you. However management had no clue on how to run a department, your opinions never mattered and any internal issue was swept under the rug. A typical day was sitting on the phone with end users performing basic troubleshooting. After a while you as a person – more... have to figure out if this is the type of job you want... – less