Big company with Big problems, no collaboration or respect amongst groups
former employee (Former Employee) – Alberta – 12 April 2016
Day to day work is easy and work / life balance is good, the pay is decent as well. Upper managment promotes change and open doors but all the problems betweens groups gets shelved and no solutions provided. No support to the managers who want to create a better environment and move employee's and processes forward. Money is waisted and jobs lost due to extremely poor execution of processes and people acountability. Many under experienced managers leading to bad moral and an unhappy work force. The list of problems in this company (seeming to be focused in the West soley) is long and would require alot more space to display. There is a lot of current employee's there whom take thier career and the customers seriously, they just need action's and solutions on the internal issues that plague this company to create growth and a better future.
Employee (Former Employee) – Alberta – 18 February 2016
United Rentals of Canada needs to do a clean sweep of management for leadership qualifications.
Every leader I experienced; with exception of a few need to get a grasp on how to to be a leader, how to respect other people and most importantly take care of what makes United Rentals a great company to work for..... "it's hard working employees".
Legitimate complaints that can not be advertised on this forum always fall on deaf ears.
Branch Manager (Former Employee) – Charlottetown, PE – 18 February 2016
Being able to work on a daily basis in order to achieve monthly budgets.Getting around to visit customerss and make new ones. to have a good district manager for help when needed , not someone who knows nothing about the Industry..
TERRITORY SALES MANAGER (Former Employee) – Fort McMurray, AB – 14 January 2016
Each day consisted of building and retaining solid long term customer relationships. I learned throughout my 30 year sales career that this is the foundation in building long term success.
Immediate management was a pleasure to work with. Upper Regional Management after the Corporate change in territory demographics left much to be desired.
My co- workers and I fed off one another to achieve the great success we enjoyed. The most challenging part of the job was the inability to rely upon the operating condition of our equipment upon site arrival.
I enjoyed the freedom and independence to establish and maintain accounts at my discretion. Upon each career change, in Fort Mc Murray, my customer retention attributes made each subsequent career move an even more pleasurable experience. Benefiting my new employer with immediate, pre-established new accounts. Reiterating once again, success in sales is based most critically upon maintaining quality long term relationships.
Freedom to do maintain my territory and work with outside service personnel..
Heavy Duty Mechanic (Current Employee) – Fort McMurray, AB – 1 June 2015
Problem like every big company , you become a number , not about the people that work hard and do good for them they just chew u up and spit u out . When u get poor management that's what happens its about numbers and who can suck up to the managers gets the better positions even if they are loseing the company money funny how that works , not like it use to be when u did good worked hard u move up , but that's gone in big companys , now its back stabing , cut throat , very sad , united has a few good people honest hard working know how it should work but they are not in high positions , I also see if you are to smart , managers in the company don't like that , they don't want you to out do them , its about team work anymore , another sad thing about united.
Truck Driver - tractor trailer (Former Employee) – Greater Sudbury, ON – 24 March 2015
Left a great job because the guys at United Rentals dangled the carrot and made it sound all rosy with promises of good pay, benefits that rival school teachers and more family time.
Once I was in the door, I was on the road maxing out my driving hours every day all week and lots of sleeping out of town in a hotel(which comes out of the annual bonus).
They run you in to the ground and at the end of your 3 months, kick you to the curb before you get to those nice benefits. The week prior i had an excellent performance review and went out to a company sponsored supper for our branch winning the safety cup for eastern Canada.
The job ad they have posted for a driver in Sudbury, ON is my old job. It was posted the day after they canned me. Be warned!
The reason on my ROE is "shortage of work".
As stated above, this company is all about numbers and they will step on anyone in order to reach their goal(ie...truck idle time, how long it takes to flip a load and so on)
The truck was a 2013 Prostar with just over 200k km on it and it was down more than any truck i've ever seen. Left me sitting on the shoulder of the highway in -40 weather when the EGR outlet tube blew up.
The trucks are GPS'd and connected to a handheld computer that manages your logs. This system failed on a daily basis leaving me to try and mcgyver a paper log to match the digital one. The company has no idea how to deal with paper logs and i was told they don't keep them on file when you hand them in.
Service manager (Former Employee) – Stoney creek – 19 November 2014
Terrible management. I would not recommend employment there to anyone. Upper management cares about one thing only and that is there year end bonus at the regular employees expense. You get sick of hearing "drink the cool aid" and things will be fine.
Summary of a day in the life of the United Rentals employee
Heavy Duty Technician (Current Employee) – Fort McMurray – 9 July 2014
To be honest, I love working for United Rentals. My location has a great team of co-workers. They are people I can trust, and rely on in several areas of my eternal career advancement. If it were not for them, I would not have successfully advanced into my Heavy Duty apprenticeship. I would not have had exposure to new challenges with different equipment. And I would not have been able to sharpen my skills without their support network of training course (in person and on-line)
Sadly, the hardest part of my job is the slow state of this season. I'm not the type of employee to sit still and twiddle my thumbs. I eventually get antsy and uncomfortable from sitting idle for too long (typically around 10mins). I have to be doing something. If not working on equipment, organizing paper work, or cleaning my bay/tools. Or helping new apprentices overcome their challenges (if they want it). Some view this as impatience, or "brown nosing". Others are offended and say things like "you're making others look bad". It is not my intention…… And have to learn to follow everyone else's pace.
Office (Former Employee) – Dunville, NL. – 20 April 2013
Typical day was renting out equipment for contractors or individuals. I learned all aspects of accounting, which I find very interesting and definitely challenging. Management was poor, co-workes were great people to work with. Hardest part of this job was been able to please the manager, and the most enjoyable was different things I learned on the job.
challenging position where i learned many new skills.
Service Manager (Former Employee) – Burnaby BC – 13 June 2012
Great venue that I worked at. Upper managment not able to get respect of employee's due to poor decisions. Well trained techs Hard to work with other branchs as no structure through the company. Great benifits No room for advancement unless you are part of a "gentlemens" club and the company thinks of you as a number and not a person. Very metrix and number orientated company and expect you to get them by whatever means.