need a lot patience and communication skill with customers, it is not a fun job, time managment and face pace working enviorment.
CUSTOMER SERVICE REPRESENTATIVE (Former Employee), Toronto Pearson Airport – August 21, 2015
Pros: most excited flying benefit and pretty uniforms
Cons: some shifft start at 330am and some off at 3am
Working with United Airlines now is merging with Continental Airlines is completely different then before. Now the company is going bigger and more new policy needed to be follow. If you are working at the airport you have to be fast pace, time managing and fast thinking. You never know what will happen to you round the corner; for example you think all passengers on board the plane and you think flight will leave on time. All the sudden before you close the door, the captain tell you flight cancel due to mechanical problem or weather issue etc. Sometimes you do not even have time to take your meal or to go washroom. You might think these only happen ones in a blue moon....no; it might happen every single day for a whole month especially during winter time. The most enjoyable part of the job is when passengers appreciated your help. There are different area need to cover at the airport such as check in counter, ticketing desk, baggage desk, departure area, arrival hall, baggage claim, boarding gate, apron, expected running around the whole airport everyday.