United Airlines Employee Reviews for Director of Customer Service

See reviews about:
Work-Life BalancePay & BenefitsJob Security & AdvancementManagementCulture
Found 2 reviews matching the search See all 1,570 reviews
Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Job Security/Advancement
Job Culture
A day with limited staff
Customer Service Director (Current Employee) –  Toronto, ON24 March 2014
A typical day at United starts off with various sick calls and oversold flights. I know the strengths of my colleagues, and therefore, I knew where to place each of them for their duties for the day. When flights are oversold, I was able to remove eleven passengers with their checked baggage at the gate. I also placed them in another aircraft, getting the flight out on time. Because of my time management and multitasking skills, I was still able to make it an enjoyable day at the end.
Was this review helpful?YesNo 1Report

See more United Airlines reviews

You may want to try:

Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at United Airlines. Our community is ready to answer.

Ask a Question

Overall rating

Based on 1,570 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
Job Security/Advancement

United Airlines Reviews by Location