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United Airlines
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520 reviews

United Airlines Canada Employee Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
Salary/Benefits
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Excellent Benefits but no Job Security due to Outsourcing
Customer Service Representative (Former Employee), Lester B. Pearson International AirportSeptember 10, 2014
Pros: flight benefits
Everyday is a challenge, dealing with different people and situations everyday.
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Efficiency, Speed
Electronic Ticket Agent - Customer Service (Former Employee), Port Hawkesbury, NSJune 12, 2014
Was a great training experience, very knowledgeable staff
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fun, busy and very regarding
Customer Service Representative (Current Employee), Mississauga, ONApril 28, 2014
Pros: good benefits
Cons: long hours, sometimes without a break
Busy since the moment you step in, challenging whenever there is any type of irregular operations; but fun to do and great feeling of satisfaction whenever you turn unhappy into happy customers; it is fun to work with my colleagues; but for the last year management has become the worst part. The most enjoyable part of the job is the atmosphere and the – more... interaction with employees from other companies and the fact that everyday is a totally different experience. – less
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A day with limited staff
Customer Service Director (Current Employee), Toronto, ONMarch 24, 2014
A typical day at United starts off with various sick calls and oversold flights. I know the strengths of my colleagues, and therefore, I knew where to place each of them for their duties for the day. When flights are oversold, I was able to remove eleven passengers with their checked baggage at the gate. I also placed them in another aircraft, getting – more... the flight out on time. Because of my time management and multitasking skills, I was still able to make it an enjoyable day at the end. – less
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Fast passed enviromemt serving customers and addressing their concerns.
Customer Service Agent (Current Employee), Calgary, ABMarch 20, 2014
An early start addressing concerns and ticketing issues, rebooking flight arrangements, boarding passengers onto aircraft and being a part of an amazing team of people. The most enjoyable aspect of this job is assisting the customer and making their visit to the airport a relaxing and stress free experience.
Each day is different and there are never – more... any two days which are the same. This daily change has given me a broader understanding and patience for the needs of people under stress. Which a visit to the airport can be. – less

About United Airlines

Now taking off: Your career At United®, we are thriving in the culture that our employees have helped to create, one that – Read more

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