Customer Engineer (Former Employee), Edmonton, AB – April 20, 2016
Pros: Customer contacts, good benefits, travel.
Cons: Overtime, standby and reporting requirements.
Traveled daily to various customer sites providing support on various computer hardware products as a service provider for a number of different computer and IT companies. Frequent standby and overtime was a part of this job. Learned about many different platforms of computer equipment and about servicing them in a customer environment. Management was very supportive and aware of the daily operations of the field technicians.I had a great group of co-workers in my work group. Time management was one of the most difficult parts of the job since often it was challenging to complete all the activities required of the job. Most enjoyable part was meeting customers and getting positive feedback from them.