Pros: emplyees made a productive, fun atmosphere.
Cons: poor response from technical support area.
A typical day at work:
The majority of my time was spent digging through and researching past undocumented reconciliation variances, identifying specific discrepancies within lockbox deposits containing vast quantities of checks, working with Oracle ledger reporting and communicating with Cash Application area to resolve errors.
What you learned:
Increased proficiency using the various capabilities of Oracle, such as the the accounts receivable, payable and ledger system areas inquiries and report generation.
Management allowed a great deal of independence in completing daily responsibilities, however on occasion were also inaccessible due to demands for their time.
I thoroughly enjoyed the attitude and dedication that my co-workers displayed. I was surrounded by a welcoming and positive group of individuals that created a warm yet business-like atmosphere. I immediately felt part of the team.
The hardest part of the job:
The individuals that had once handled this reconciliation were no longer employed with UL. There were no written procedures or individuals with adequate knowledge of the Lockbox Account.
Additionally, it was virtually impossible to gain access to various public drives that contained files necessary to complete my job. Although management was supportive of my numerous requests, the technical area only provided a work-around/indirect link that was limiting.
The most enjoyable part of the job:
I enjoy working on reconciliations in particular, but I have to say my co-workers were the most enjoyable part of my experience at Underwriters – more... Laboratories. We certainly worked very hard, but my co-workers still maintained their rapport of humor and dedication. – less