Cross-Cultural Health Broker with the Umbrella Mobile Clinic
Umbrella Multicultural Health Co-op - Vancouver, BC

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The Umbrella Mobile Clinic is looking for another cross-cultural health broker to join our team!


Each year about 2,500 farm workers, most of them men, come from Mexico and other Latin and Caribbean countries to work on farms in the Fraser Valley and Lower Mainland. They not only support their families back home in this way, but play a vital role in BC’s agriculture industry as well. Most farm workers stay up to eight months each year, and many of them return to BC regularly. They come to Canada with self-paid mandatory private health insurance; however, they can face many barriers when trying to access health care in BC: most clinics only provide services in English while the workers are Spanish-speaking, clinics are rarely open in the evenings and weekends when farm workers are available, and since most of the farm workers live in rural areas, it can be difficult for them to find transportation to seek medical attention.

The Umbrella Mobile Clinic is a project of the Umbrella Multicultural Health Co-op, and was launched in 2011 to help bridge these gaps. It operates from a converted trailer or in a partner organization’s space, and is staffed by a volunteer BC licensed doctor or nurse practitioner, cross cultural health brokers (bilingual, bi-cultural health care workers), and various other volunteers. Clinics take place around the Fraser Valley and Lower Mainland from approximately March to November. They are held on weekends and occasionally weeknights, providing Spanish-language medical services to the migrant farm workers.

The Umbrella Mobile Clinic has been well received by its patients, and staff and volunteers find it a rewarding and positive environment in which to use their skills while providing an important community service. The clinic has been growing every year, and we are looking for an additional cross-cultural health broker to join our team in 2014.


The cross-cultural health broker (CCHB) is a bilingual, bi-cultural health care worker and will attend selected mobile clinics, which operate on weekends and evenings. Under the supervision of the project coordinator, the CCHB supports the clinic’s patients and doctors by providing language interpretation and facilitating cross-cultural understanding at clinics. The CCHB also provides education to patients and doctors regarding relevant cultural and health issues.

Along with other members of the clinic team, the cross-cultural health broker is responsible for taking part in general clinic tasks. These include clinic set-up and take-down, greeting and registering patients and striving to be responsive to any needs they have. Other tasks include maintaining an inventory of clinic supplies and supporting and communicating with other clinic team members as needed, both on-site and between clinics.

When possible, the cross-cultural health broker will also assist with patient follow-up between clinics, including communicating with doctors and patients by phone and attending follow-up appointments with patients throughout the week. The CCHB is also responsible for contributing to the electronic medical records of the patients they support.

This is a temporary (seasonal) part-time position of approximately 10 hours per week with possibility of expansion.



  • Fluency in Central American Spanish and English, including medical terminology
  • Experience working in a health/medical setting, preferably as a doctor or nurse. Individuals with experience and qualifications from outside of Canada are encouraged to apply.
  • Understanding of the Canadian and Central American cultures and health care systems
  • Ability to contribute to a welcoming environment and to help people feel comfortable
  • Commitment to maintaining professional standards and confidentiality
  • Sound decision-making, teamwork and organizational abilities
  • Strong communication and critical thinking skills
  • Ability to maintain political neutrality in a very politicized field
  • Commitment to promoting a culturally safe, anti-oppressive environment
  • Willingness and ability to work long, non-traditional and flexible hours (including evenings and weekends)


  • Work experience in community-based initiatives
  • Lived experience with the health care systems and contexts in Central America
  • Lived experience with or understanding of international migration issues
  • Demonstrated commitment to or passion for issues of health equity and access
  • Demonstrated ability to work as part of a culturally diverse team
  • A valid BC driver’s license and your own vehicle for occasional clinic use

SALARY: This is a temporary (seasonal) part-time employee position of approximately 10 hours per week, with a pay rate of $19/hour. On average a cross-cultural health broker will work approximately 10 hours/week, however, this will vary throughout the season.

DEADLINE TO APPLY: February 18th, 2014

For more information on the Umbrella Mobile Clinic and this position, please feel free to contact Naomi Armstrong, project coordinator, at 604-553-0633.

We kindly thank you in advance for your interest and application; however only selected candidates will be contacted for an interview. Please note that there are also often volunteer opportunities available with the Umbrella Mobile Clinic. For more information please visit our website at

About this company
Umbrella Multicultural Health Cooperative is a member-driven not for profit health services organization. Our members are people who face...