Cashier (Former Employee) – Youngs Point, ON – 16 February 2017
This company/job was pretty enjoyable within the time I was there. It involved being a cashier which was typically easy. I would scan the items presented, add gas if it was purchased, and process the transaction. Some days were spent stocking shelves, mopping floors and basic cleaning however that was once in a blue moon. The store I worked at, the owners typically did that kind of stuff. So in my opinion, it was great job! I would highly recommend this to any summer student or someone who is looking for part time. There's nothing crazy about it and you learn quite a bit!
Learn how to professionally communicate with people. Discounted treats. Many skills to be learned!!!
Sometimes rude customers but that goes with any job usually.
Cashier (Former Employee) – Montréal, QC – 8 February 2017
Working at Ultramar taught me how to be independent on the job. The managers finished their weekday shift at 5pm which meant after 5pm and on weekends (which is when I mostly worked) I was by myself and had no one there to help me if something went wrong.
As you can imagine, there were very difficult times when a gas pump was not working or if the car wash door was stuck. Being put on the spot with having to come up with a solution to make the customer happy and return in the future taught me a valuable lesson to stay calm and think of all the possible solutions.
Most of the time I would figure it out peacefully, but other times I would not shy away from admitting that there was no possible solution and kindly refund the customer. The important part would be to make sure the customer left satisfied and understand that some things were out of my control.
Cashier/Customer Service (Current Employee) – Lower Sackville, NS – 16 December 2016
A typical day at work includes, counting in, greeting customers, scanning customers items, cleaning, doing maintenance outside. My co-workers are amazing. There is no hard part to my job. The most enjoyable part of my job is when the customers leave the store with a smile on their face.
Cashier (Former Employee) – Porters Lake, NS – 1 June 2016
There is a lot more work and security protocol behind working at a gas station then one would think. Gave adequate training time. Understanding, fun and willing to help co-workers and management. Some shorter days were used to just come in and make sure everything is stocked and tidy, other days were filled with handling customers purchasing gas, lotto and other goods. There were also times were I assisted and handled the Robin's Donuts side of the store. A smaller establishment with select items. On the Robin's Donuts side I was responsible for taking orders, preparing and then the cleaning of hot beverages and baked goods.
When I was promoted to a bigger store, the store itself was under renovations to become bigger and offer more. We also became the site for testing new programs for our gas pumps as well as cash registers. I must admit that it was quite challenging most of the time but then again, you learn a lot. We also had two high schools that were within walking distance so we had to set up a security detail with the employees in order to survive the lunch hours, before the school opened and when it closed.
Cashier (Former Employee) – Saint-Laurent, QC – 4 October 2015
It was a gas station,which is not secure all the time, but my co-workers, the managers were great to work with. It was the first official job that I had, and I am grateful to my manager. I learn about customer service, how to give a fast and efficient service.
i would clean the store, while serving clients and stocking the shelves. I would bake for the items on the bakery list. I would exchange lottery tickets and update the lottery winning. Sometimes i had to shovel outside when it snowed and keep the area clean and garbage empty. The hardest pat of the job would be when drunk or disorderly people would come into the store and create chaos. I was enjoying when i had regulars come and have a small chat and exchanged a smile before they began their days. My co-workers where helpful when i had questions and in need of help. I learned that customer relations job is fun and brings new challenges ith dfferent kinds of people you meet. The management was good and they took their job seriously, which was an insperation.
Gas Station Attendant (Former Employee) – Orleans, ON – 16 May 2015
I would check in and take over the cash, if i had a night shift then I would be able to leave the cash to complete other tasks on the list. During day shifts another employee would be able to complete the other tasks while I worked cash or vice versa.
A fun place to work, but unfortunately unbalanced.
Cashier/Sales/Baker (Former Employee) – Fredericton, NB – 28 December 2014
The job in itself was simple, and the customer base was awesome, never in my 5 years there did I have to deal with a truly difficult customer. I liked working there but unfortunately I found the benefits to be minimal, and there was not much incentive to achieving any of the goals set in place. I found the favoritism between management and employees to be a bit dysfunctional as well, people being rewarded or having a good word said to them when others did all of the work.
Fast paced, high volume, understaffed and stressful work environment
Station Attendant (Former Employee) – Kingston, On – 15 November 2014
8 hour shifts without a single break. Not allowed to sit down at any point. Only smokers get relieved for breaks. Distrustful management with a tendency to micromanage. Favouritism is evedent. Any loss is blamed on cashiers. Disregard for employee rights and safety. Food service side is run improperly. New employees go without pay for months. Gas pumps are outdated. Store has a reoccuring rodent problem. Short staffed, therefore unable to call in sick. Seniority and work ethic mean nothing. "Higher-ups" are condescending and rude to employees.
Gas Attendant & Retail (Former Employee) – Memramcook, NB – 11 November 2014
I enjoyed working at Ultramar in general. In a regular day, I serve a lot of customers with a positive attitude. I have learned a lot from working there; My social skills have improved, I handle money very well, I can operate cash registers well (Cash register, lottery terminal, computer, etc.) and I can serve multiple customers at the same time. I had a full-time position, so I worked Monday to Friday. The co-workers did not cause any drama, and we get along fairly easy. The hardest thing about this job is the location; it's far away from any major city. Moncton is the closest town, yet it's located almost 30 minutes away. But, the job itself is simple, Even though it can get quite busy at times, I still seem to enjoy it and I don't feel like struggling.