Some passengers are ruining this job
Uber Driver (Current Employee) – Barrie, ON – 17 August 2017
Most passengers are fine, but be prepared to deal with drunks vomiting in your car, eating and/or drinking in your car without asking permission, leaving garbage or spills in your back seat, etc.
The feedback system is almost completely useless, since passengers want to see you give them 5 stars or they won't do the same, most complaints you receive are completely bogus (I got a complaint for NOT speeding) or so vague you couldn't possibly know what you did wrong (Professionalism; how is that helpful feedback? Car Quality; I drive a luxury car and you're paying UberX rates!).
The support system is just as bad, copying and pasting stock responses to every problem and flagging the issue as resolved, when all they did was provide a link to their policy statement which has nothing to do with your problem.
Most of the job is fine, but the problems can be seriously frustrating.
No job security, passenger behaviour, rating system