Accounts Payable Representative (Former Employee), Fairfax, Va – January 7, 2014
Pros: the enviroment at the work place
A typical day at work will start communicating with the Business Manager of my accounts in Europe. I learned how to interact with people from a complete different environment and few labor laws from the European Countries
Customer Service Representative (Former Employee), Flushing, NY – December 9, 2013
The first thing I do is check my voicemail and email, and then I prioritize my activities for the day and efficient. I learnt prioritizing enhance production. My co-workers, output was enormous, the hardest part is getting all involved to get the job done, however, the most enjoyable part is understanding and collaboration.
I worked for a ground handling company that do ground services for U.S. Airways, the most staff in Montreal QC are grumpy and miserable people that are rude to the customers and U.S. Airways Flight Attendants
People told me they have never seen someone hate a job so much
Reservation Agent (Former Employee), Winston-Salem, NC – March 17, 2014
Pros: going home
Cons: us airways
First and foremost the type of job this was was not for me. I am an active male who enjoys moving around and being physical. I was a reservation agent and that job was sitting down the entire time. It drove me crazy and it HURT to sit down for an entire 8 hour shift. You are timed if you sign out to go to the bathroom.
A typical work day was answer – more... incoming calls about various problems the entire time.
You go through a lengthy training period but they can not prepare you for all that you come across as a reservation agent. You learn mostly on the job.
Management is decent, they tend to care how you feel but if you aren't meeting numbers you will be fired. They will try to find ways for you to approve but all that matters are numbers.
There were a few job opportunities that arose and I applied for everything I was qualified for but was not selected.
My most enjoyable part of the job was signing out to go home. People kept telling me and coaching me to give it a chance. After 6 months I was so frustrated I quit for my own sanity. For 10 dollars an hour it was not worth the amount of stress I had to handle. It became unhealthy,
I absolutely loved my supervisor. She coached me the best she could and she did care how I felt. She recognized my anxiety. I may be a different case because I have never worked in a call center environment. It just wasn't for me. – less
Senior Specialist Scheduling (Pairing Planner) (Current Employee), Phoenix, AZ – March 12, 2014
Pros: free flights
US Airways is a great place to work. The culture is laid back. Upper management is great. Work is great. There is always some thing new and challenging going on. Co-workers are like any other company. Most are great. The hardest part of the job is it is 365 days a year and 24/7. Just have to remember the great benefits.
Pros: daily pressure and deadlines, different personalities, abilty to succeed, challenging
Cons: the daily presure of on time performance, the extreme distance from my home, repitition of daily work
In catering department a typical workday was very busy. I was responsible for the scheduling of crews and their adjustments pertaining to flight operations. Periodically I was responsible for auditing their performance and to reiterate that data both to the crews and management. My coworkers were great people some of whom I've known for over twenty – more... plus years. The hardest part of the job was keeping crews motivated daily in a job that somewhat unyielding in its pressure to be on time and yet correct. I enjoyed working with management they always seemed supportive and cooperative. The workers differing personalities kept it quite interesting and despite the pressure we always found ways of amicably coming to agreements. – less
Shift Manager (Current Employee), Bradley International Airport – February 19, 2014
Pros: free flights
Cons: weather, maintenance, delays
US Airways is a fun place to work overall. As with any company it has it's up and downs. Every day is different, and always filled with some kind of excitement. The hardest part of the job is dealing with disgruntled employees. The most enjoyable part of the job is helping customers get where they need to go and getting to interact with so many different – more... people on a daily basis. – less
Customer Service/Relief Supervisor (Former Employee), SeaTac, WA – February 6, 2014
Pros: free travel and benefits
Cons: part time position
I worked almost everyday with a flexible schedule which ranged from 4 am in morning until the next day. I have a wide array of custom service skills and complaint resolution skills. I held a management position for 2 years until our merger with another airline. The hardest part was my job became part time. I enjoyed work with a great group of individuals. – more... Who understand the value of customer service and enjoyed their job as much as i did. – less
Utility Worker (Current Employee), Charlotte, NC – February 5, 2014
Piedmont Airlines is a productive fast paced environment. I work an unbalanced schedule that conflicts with my personal life. Everyday we are micromanaged by Supervisors and Managers. The job is steady work but in my opinion we are under payed for the work we have to complete. The best part about the job is the bennefits.