Accounts Payable Representative (Former Employee), Fairfax, Va – January 7, 2014
Pros: the enviroment at the work place
A typical day at work will start communicating with the Business Manager of my accounts in Europe. I learned how to interact with people from a complete different environment and few labor laws from the European Countries
Customer Service Representative (Former Employee), Flushing, NY – December 9, 2013
The first thing I do is check my voicemail and email, and then I prioritize my activities for the day and efficient. I learnt prioritizing enhance production. My co-workers, output was enormous, the hardest part is getting all involved to get the job done, however, the most enjoyable part is understanding and collaboration.
I worked for a ground handling company that do ground services for U.S. Airways, the most staff in Montreal QC are grumpy and miserable people that are rude to the customers and U.S. Airways Flight Attendants
Pros: daily pressure and deadlines, different personalities, abilty to succeed, challenging
Cons: the daily presure of on time performance, the extreme distance from my home, repitition of daily work
In catering department a typical workday was very busy. I was responsible for the scheduling of crews and their adjustments pertaining to flight operations. Periodically I was responsible for auditing their performance and to reiterate that data both to the crews and management. My coworkers were great people some of whom I've known for over twenty – more... plus years. The hardest part of the job was keeping crews motivated daily in a job that somewhat unyielding in its pressure to be on time and yet correct. I enjoyed working with management they always seemed supportive and cooperative. The workers differing personalities kept it quite interesting and despite the pressure we always found ways of amicably coming to agreements. – less
Shift Manager (Current Employee), Bradley International Airport – February 19, 2014
Pros: free flights
Cons: weather, maintenance, delays
US Airways is a fun place to work overall. As with any company it has it's up and downs. Every day is different, and always filled with some kind of excitement. The hardest part of the job is dealing with disgruntled employees. The most enjoyable part of the job is helping customers get where they need to go and getting to interact with so many different – more... people on a daily basis. – less
Customer Service/Relief Supervisor (Former Employee), SeaTac, WA – February 6, 2014
Pros: free travel and benefits
Cons: part time position
I worked almost everyday with a flexible schedule which ranged from 4 am in morning until the next day. I have a wide array of custom service skills and complaint resolution skills. I held a management position for 2 years until our merger with another airline. The hardest part was my job became part time. I enjoyed work with a great group of individuals. – more... Who understand the value of customer service and enjoyed their job as much as i did. – less
Utility Worker (Current Employee), Charlotte, NC – February 5, 2014
Piedmont Airlines is a productive fast paced environment. I work an unbalanced schedule that conflicts with my personal life. Everyday we are micromanaged by Supervisors and Managers. The job is steady work but in my opinion we are under payed for the work we have to complete. The best part about the job is the bennefits.
Operations Agent (Former Employee), Las Vegas, NV – January 22, 2014
Pros: health insurance and free flight benefits.
Cons: poor compensation
At the time I was employed the airline was America West Airlines. I really enjoyed my job and my management team was top-notch for the most part. I enjoyed the responsibility of making sure aircraft were safe and secure. Sadly it was one of those situations where I worked hard for an airline that chose to pay a sub-par wage and the decision to leave – more... was a difficult one. The people were great and we all worked hard with the dreams that the company would some day reward us for that hard work and dedication. I left after 13 years with a heavy heart. All in all the airline business a a great and unique work environment like no other! – less
Pros: great benefits, great incentive packages for sales promotions for both the employee and the customer.
My review of this company is that they hire classes and classes of people. They keep the best and hire more. It is an exciting job. As a Reservations Representative I was able to talk and help people from all over the world.
The hardest part of the job was that the customer wanted to talk and tell you about their hardships and wanted your customer – more... service but the company wants the employee to quickly get them off of the phone. As I went to school and learned all about customer service and how the customer comes first this was hard for me. If I spent too much time on the phone, which I was told was more than three minutes I was talked to about it. – less