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5,680 reviews

UPS Employer Reviews

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Job Work/Life Balance
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Customer Service Consultant
Customer Service Consultant (Former Employee), cambridge ontApril 22, 2014
Pros: near home
Cons: negative coworker
I wrote other peoples resumes and printed out photos for them in the desired sizes.
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Ok
Graphic Designer (Current Employee), Vaughan, ONApril 16, 2014
Pros: a lot of down time
Cons: hardly any hours
Okay for starting designers, hours were always fluctuating depending on traffic.
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Gained excellent customer service communication skills
Customs Clerk (Former Employee), Vancouver International AirportApril 14, 2014
Pros: enjoyed working in the fast past industry because it kept me busy
Cons: always security provided
Liaised with government departments regarding release documents.

Arranged delivery of imported goods to bonded warehouses; set up new accounts.

Assisted customers with filling of forms / documents and received payments, advised clients on document requirements.

Provided management with reports, documentation and billing statements.

Printed notification – more... reports for Canada Border Service Agent.

Verified account / document information and updated online database.

Provided excellent customer service. – less
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Geat place to work.
Intermediate Rate (Former Employee), Windsor, ONApril 8, 2014
Setting up across shipment for drivers, answering the phone. faxing, slotting pars in time order. Great bunch of co-workers .
Enjoyed being part of the company for 15 years.
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Typical Large Company
Quality Assurance / Regulatory Affairs Specialist (Current Employee), Burlington, ONApril 6, 2014
Typical Large Company strengths:
Great benefits, stable job.

Typical Large Company weaknesses:
Management runs the company to please shareholders at the expense of informed decisions.
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Fun and challenging
Part-time Graphic Designer & Sales Associate (Current Employee), Winnipeg, MBApril 3, 2014
I learned how to manage / handle customers with different attitude.
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A place that provided for an honest day's living.
Technician / Warehouse operator (Former Employee), Fort Erie, ONMarch 31, 2014
At UPS we typically processed some five to eight thousand packages per shift, coming from in the United States and headed to Toronto. Management was good, often providing "pizza" days as recognition for hard work and dedication. Overall, I must say that I had the chance to work along side some true characters.
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micromanagement
courier (Former Employee), London, ONMarch 26, 2014
Pros: pay and benefits
Cons: long hours, poor job security
Set me up with a good life and then took it all away. Long hours, heavy workload. Good pay and benefits. Management trying to fire all top pay workers now as job satisfaction declined for all over the last 10 years. Company focus and goals quickly deteriorated job.
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Competetive pay/benefits with little to none work/life balance...really long hours once full time management
Front-Line Operations Supervisor (Part-Time) (Current Employee), Concord, ONMarch 24, 2014
Pros: competetive pay/ internal advancement
Cons: long hours for full time management/ no work life balance
Great pay for a part time supervisor with tuition reimbursement as well as full benefits. A lot of room for advancement if you are willing to put in the time and dedication (may have to wait a while) internal promotions are a huge staying force at UPS. However, major turnoff is the long hours once you enter full time supervisor in operations as work/life – more... balance is clearly non-existant which is a huge turn off for long term commitment in this job. – less
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Friendly management & Staff
Administrative Assistant (Former Employee), Fredericton, NBMarch 13, 2014
Nice place to work, hard to get a full-time job. Part-timers can have their hours cut back to 15 hours. A lot of opportunities to change departments if you like working over-night.
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Fast paced heavy work
Sorter (Former Employee), London, ONMarch 6, 2014
Sort and stack packages in trailer, wash and fuel trucks. exhausting work. High turnover of employees because heavy work low pay.
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customer service in person and over the phone
Customer service (Former Employee), Calgary, ABMarch 5, 2014
was a great experience..doing customer service in person and over the phone ..received and sent out mails and courier
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Hard Labour and low pay
Package Handler (Current Employee), Toronto, ONMarch 4, 2014
fast pace enviroment, heavy lefting, diverse culture but hard labour with low pay and not that great of pay.
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Fast paced and hard work
Driver Support (Former Employee), Ottawa, ONFebruary 26, 2014
Makes the days got by quickly. It's nice getting to know all the people along your routes.
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fun place to work
preloader (Former Employee), Calgary, ABFebruary 23, 2014
a typical workday would consist of taking packages of a conveyor belt according to sections of the city and loading cars according to charts or drivers expectations.
I learned how to make sure to keep my work area safe.
management was ok.
my co workers where great always joking around trying to make work fun.
the hardest part about the job is if the – more... delivery trucks where late trying to make sure that we are able to make sure to get all the packages on the car for delivery.
I enjoyed that it was physical and that can be a challenge at times. – less
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Package Handler - United Parcel Service Canada (UPS)
Package Handler (Current Employee), torontoFebruary 21, 2014
Great staff and managers, enjoy working for this location.
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Busying....
Package Handler (Former Employee), Concord, ONFebruary 16, 2014
keep work loading to put truck and good fitting like exercise as teamwork
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Physically challenging.
Contract Work (Former Employee), Steeles and JaneFebruary 13, 2014
Pros: great place to work.
Cons: contract job.
6am starts - 4, 5, 6pm finishes, but I loved it.
I scanned trucks to ensure that customers orders were on time and in tact.
It gave me the opportunity to ride my bicycle to work as it was only three blocks from my home.
The staff and management were exceptional.
The drovers were amazing, given the fact that they had to endure tight deadlines and unhappy – more... customers.
The team was a joy to work with. – less
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Not what you would expect
Logistics Data Supervisor (Current Employee), Brossard, QCFebruary 12, 2014
Pros: it's close to home
Cons: rarely paid for overtime.hr is in on the game and therefore you have no recourse for justice.
The work enviornment is chaotic at best.

Problems that need up to the second solutions come at you from every angle... even way above your pay grade.

Most Co-Workers are there just waiting for the next promotion and couldn't care less about anyone or anything.

Management is amateur at best... 6 different mangers in 7 years.

The hardest part of the – more... job is constantly re-training individuals old and new with no support from UPS.

People working there 7 years are still making 13.50/hour because previous supervisors have never given raises. They relay on ignorance to get away with essentially stealing money from deserving employees.

They fool around with time cards and steal money from the drivers... I could go on and on...

I 've learned as long as you don't rock the boat you get promoted, if you have common sense and care about employees, you stay at the bottom of the barrel.

The most enjoyable part of the job is when I go home.

This company lives off a false reputation and a cult like pride.

Stay away if you know what is good for you.

They have nothing to be proud of! – less
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No Work Life Balance
Package Operations Supervisor (Current Employee), Calgary, ABFebruary 8, 2014
If you enjoy 12-15 hour days, then UPS is for you.The demand for production is constant and unreasonable. Training is neglected and there is very much a sink or swim attitude.

About UPS

As a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business – Read more