UPS Employee Reviews

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Boring and repetitive work
Loader/Sorter (Former Employee) –  Richmond, BC5 September 2017
Used to do loading/unloading at UPS, the overnight shifts, it was boring and repetitive work but you know exactly what you have to do and when you have to get it done by.
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Short hours
Package Handler (Former Employee) –  Toronto, ON5 September 2017
Good job if your a student, good beinifets, not many hours, takes about 4 years now to hit top rate, management can be unreasonable, safety is a priority untill things are running late
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student job
Shipping and Receiving (Former Employee) –  Winnipeg, MB21 August 2017
The typical day at ups would just be unloading trucks and scanning each package so the mail tracker would be up to date for customers shipping a package
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Light hearted atmosphere
Package Handler (Former Employee) –  Edmonton, AB21 August 2017
Customers are hostile and do not understand importance of secure delivery and release of packages. Shipping out of packages is simple for domestic items and very detailed for international destination. Additional documents required for customs. Shipping requirements are priority to avoid damaging other packages in shipping to ground and air destinations.
Drivers accommodating and will try to do second attempt on same day. Drivers have social commity that plan events and get togethers to show appreciation for each other.
Pros
4 hour shift
Cons
Emotionally draining, no support from management, disorganized warehouse
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Slow pace, poorly managed, unfit work environment.
Warehouse Associate (Current Employee) –  Belleville, ON21 August 2017
Poorly managed, run-down company that will ship absolutely anything for money! They hire very poor workers and treat them horribly. They are lazy and treat customers like a joke. Holding packages on purpose just because they don't like the person.
Pros
Benefits, union, internal hiring
Cons
Slow paced, poorly managed, profanity in the workplace
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A calming yet fun work place
Customer Service (Former Employee) –  Surrey, BC20 August 2017
It was a great job that dealt with something new everyday, I have learnt so much from this job. To be able to smile and be confident infant of your customers, greeting and helping the customer with what they came in for.
I enjoyed my job a lot, everyone was super nice.
Pros
friendly atmosphere
Cons
short hours and no breaks
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Graphic design and customer service
Sales Associate/ Receptionist (Former Employee) –  Calgary, AB15 August 2017
Had the opportunity to learn from the owner to we created flyers, posters and business cards for customers
Packaging and shipping all types of items from large items to everyday courier packages and envelopes
Sorting mail for 100's of mail boxes
Organization of clients and their annual or monthly invoice payments.
Pros
Working with business owners
Cons
Very long hours
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Good money, but you're giving up your life
Courier Delivery Driver (Current Employee) –  Stoney Creek, ON14 August 2017
It's modern day slavery for the new guys. You gotta put up with the BS for 5-8 years before it gets decently better. Even at that, it never truly gets better. You'll start your day around 0830 and while they say you should be done around 1900, there have been too many nights going until 2100. The overtime is nice but, you won't have much of a life working here.
Pros
benefits, overtime, union
Cons
long hours, union, tons of internal bs
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Loader/Unloader Position
UPS (Current Employee) –  Mississauga, ON7 August 2017
I feel that a job is okay. However, the Loader/Unloader position can be stressful because of the management and the physicality of the position. I have learned that dedication to do the position and meet the quota is something that something that is easier said than done. Over time, the position became a lot easier as I stayed working there for two years now. UPS is a great opportunity for students who are in school as I took advantage of the reimbursement that the company gives me for receiving good grades. I also gain top rate or full time 8 hrs pay for a position that is part time. Management can get on your nerves in the beginning of your employment but that soon changes as you are more familiar with the company. The Work place culture is diverse with various people and sometimes workers receive snacks for good work done. The only downside is that the management can be terrible and hard labour.
Pros
tuition reinbursement, less hours, snacks and food on special occasion
Cons
management, hard labour
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Well known reputable Global Company
Operator (Current Employee) –  Vancouver, BC6 August 2017
Very well organized and high pace work environment. You are required to learn how to multi-task and stay on top of the things all the time. The hardest part of the job is to plan and prepare resources to go through peak season such as Xmas time while facing challenging weather conditions. The most enjoyable part of the job is to put smiles on people's face each time when we deliver our commitments.
Pros
Promote from within and Career Advancement opportunities
Cons
Long Hours
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worker are nice and friendly
PACKAGE HANDLER / PRELOAD (Former Employee) –  Dartmouth, NS6 August 2017
worker are nice and friendly... UPS provides training for the new worker.. the Human Resources is very approachable and friendly. drivers are cool and friendly too...
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Long term good job. Stay union
Worker (Current Employee) –  Richmond, BC3 August 2017
Great union job. Long term benefits are good. Keep track of hours as they will try to cheat you here and there. Don't show your full worth as management will exploit you for your strengths. Rewards for the dumb and punishment for the string.
Pros
Union job security
Cons
Managment
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A very hard working company
Supervisor, Small Business Marketing (Former Employee) –  Toronto, ON27 July 2017
Alot of good things to say about UPS. Its hard work, but some really great people who really care about the company. Would recommend to many people getting their career off the ground
Pros
Great vision and structure
Cons
Hard work - strong culture
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Enjoyed working with UPS
Shipping and Receiving (Former Employee) –  Abbotsford, BC24 July 2017
Enjoyed the very early morning starts and free MacDonalds breakfast once a week. The job helped me learn more and more about work site safety. The staff and workers were great to work with.
Pros
free breakfast
Cons
not enough hours
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interesting and challenging place to work
Transportation Training and Business Supervisor (Current Employee) –  Concord, ON21 July 2017
Managing union and non union employees. typically discussing methods and expectations ensuring the work is getting done satisfactory. analyzing and planning the dispatch of drivers to ensure all customer freight is picked up at the appointment time. Many great experiences at UPS with the challenges and the problem solving that happens day to day. constantly looking at ways to improve efficiencies and communicating with the personnel. Personnel have a positive attitude working together and keeping morale high. overall a good place to work.
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Productive, but not very good place to work
Cover Driver (Former Employee) –  Calgary, AB20 July 2017
Only take this job if your desperate, as the management here can be a pain in the donkey. When you first start out its not bad and everyone will help you. Once you obtain Full salary that's when everything goes downhill and will stay there until you can't take it anymore and find the desire to look for new work. If it were not for the Union you will find it hard to work here.
Pros
there are none
Cons
long hours especially during peak season.
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Great Workplace
UPS Driver (Current Employee) –  Winnipeg, MB20 July 2017
25 years employed need no say more
Weekly pay with great benefits & pension
United Parcel Service is a Fortune 500 company and provides service throughout the world. Thus making it a great company for job security.
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Cherry-picker
Picker/Packer (Former Employee) –  Burlington, ON18 July 2017
Using Cherry-picker to pick orders for shipping. Good job, but not enough money. A lot of part-time work, not too many full-time jobs. They like to use Job Placement Agencies.
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Good experience/lots of sweating/minimum wage
Package Deliverer (Former Employee) –  Toronto, ON17 July 2017
Learned how to use the diad for scanning and inputting information, company issued uniform, a lot of lifting and walking. Must be in decent shape. Had a patient and informative driver, so the experience was great.
Pros
Get to know a lot of areas and businesses
Cons
Long hours/extremely busy during winter holidays
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Good for an entry level job.
Junior Rater (Former Employee) –  Montréal, QC16 July 2017
You can start as an entry data employee, and move up.
You can specialize in one particular product or department.
Good for a long term career, easy to grow within the company.
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Overall rating

3.9
Based on 19,808 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.9
Job Security/Advancement
3.7
Management
3.5
Culture
3.7