UPS Employee Reviews

Found 538 reviews matching the search
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good job
Package Handler (Current Employee) –  Vaughan, ON20 September 2017
fast paced environment management is friendly and flexible. Benefits are great after you stay for a long duration and pay as well. You will meet friendly people.
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This is a good company
Key Entry Administrative (Former Employee) –  Toronto, ON20 September 2017
I worked here part time for a year. It was great and I like my coworker there. But this job was not for me.

This is a good company if you looking for job security, stable income and benefits. If you come to work regularly and on time you shouldn't have any trouble with management. You can advance to different position if you take notice of the job posting once in a while. In the meantime, learn what you can especially reading books on how to work with other. Most of the job duties are trainable ... people skill that is something anyone should learn on their own to understand who they are and how they can work well with other.
Pros
job security, stable income and benefits.
Cons
part time and not flexible in term *cough* creativity
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UPS is a good company to work for because it provides good company benefits but its being run by clowns who are not qualified to be leaders.
Customer Service Representative (Former Employee) –  Richmond, BC19 September 2017
Usually its being run by a bunch of clowns who only got their position by sucking up to their bosses and ratting others out ....typical way to get to the top but not qualified to be a leader. The management team turn on each other when the going gets rough. Its a dog eat dog kind of workplace. Only the bullies survive.
Pros
free pizza at times
Cons
you work like a slave
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Productive safe and fun
Courier Driver (Former Employee) –  Toronto, ON16 September 2017
Worked primarily in the downtown core delivering packages to both corporate and residential clients. Friendly work environment steady hours and benefits.
Pros
well organized
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Great job
Driver Assistant (Term position) (Former Employee) –  Winnipeg, MB16 September 2017
Great job, good pay but hours are quite gruelling sometimes. Must meet quota for delivered packages which is expected. Good bonuses, support is great, workers all work together!
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Great Customer Base, Difficult Environment
STORE ASSOCIATE / GRAPHIC DESIGNER (Current Employee) –  Edmonton, AB11 September 2017
The UPS Store should not be confused with UPS Shipping. It is an independently run franchise. As with any franchise, turnover is usually high and management changes every few years. The experience can be wonderful, and the most difficult customers are those who confuse the Franchise with the Shipping Company. Work centers around printing and shipping (with the balance different for each store), and you will often find yourself in high-stress environments with tight deadlines. Time management is the hardest part of this job, and it is often difficult to meet the time requirements set by the customers. However, successfully completing the work on time and on quality is very rewarding.
Pros
Interesting and Unique
Cons
Unpredictable hours, red tape
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Easy going workplace
Package Handler and Chemical Spill Responder (Current Employee) –  Lachine, QC10 September 2017
The work is hard, but the people are fun to work with. If you don't mind working hard, then you'll have no problem at UPS. Do not expect to sit around and take it easy ever.
Pros
Good hours
Cons
Hard work
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pas pire
Courier's Driver (Former Employee) –  Montréal, QC9 September 2017
C'est une compagnie assez interessante ou c'est pas trop payant des le part,il te donne beaucoup d'uniforme
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Fun workplace
Key Entry (Former Employee) –  Concord, ON8 September 2017
Fun workplace
fast place work
all different races
friendly staff and employees
cold in winter in the warehouse and super hot in summer
supervisors are nice
Cons
short hours
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Very good company/Very poor mid-management
Industrial Engineering (Former Employee) –  Toronto, ON6 September 2017
Great place to learn the ins and outs of the logistics business. Very experienced Operators but poor tactical management. Sups and Managers in many functions lack leadership or management skills, they're just there based on seniority.
Pros
Strong culture
Cons
Middle management and pressure to do more with less
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Boring and repetitive work
Loader/Sorter (Former Employee) –  Richmond, BC5 September 2017
Used to do loading/unloading at UPS, the overnight shifts, it was boring and repetitive work but you know exactly what you have to do and when you have to get it done by.
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Short hours
Package Handler (Former Employee) –  Toronto, ON5 September 2017
Good job if your a student, good beinifets, not many hours, takes about 4 years now to hit top rate, management can be unreasonable, safety is a priority untill things are running late
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student job
Shipping and Receiving (Former Employee) –  Winnipeg, MB21 August 2017
The typical day at ups would just be unloading trucks and scanning each package so the mail tracker would be up to date for customers shipping a package
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Light hearted atmosphere
Package Handler (Former Employee) –  Edmonton, AB21 August 2017
Customers are hostile and do not understand importance of secure delivery and release of packages. Shipping out of packages is simple for domestic items and very detailed for international destination. Additional documents required for customs. Shipping requirements are priority to avoid damaging other packages in shipping to ground and air destinations.
Drivers accommodating and will try to do second attempt on same day. Drivers have social commity that plan events and get togethers to show appreciation for each other.
Pros
4 hour shift
Cons
Emotionally draining, no support from management, disorganized warehouse
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Slow pace, poorly managed, unfit work environment.
Warehouse Associate (Current Employee) –  Belleville, ON21 August 2017
Poorly managed, run-down company that will ship absolutely anything for money! They hire very poor workers and treat them horribly. They are lazy and treat customers like a joke. Holding packages on purpose just because they don't like the person.
Pros
Benefits, union, internal hiring
Cons
Slow paced, poorly managed, profanity in the workplace
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A calming yet fun work place
Customer Service (Former Employee) –  Surrey, BC20 August 2017
It was a great job that dealt with something new everyday, I have learnt so much from this job. To be able to smile and be confident infant of your customers, greeting and helping the customer with what they came in for.
I enjoyed my job a lot, everyone was super nice.
Pros
friendly atmosphere
Cons
short hours and no breaks
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Graphic design and customer service
Sales Associate/ Receptionist (Former Employee) –  Calgary, AB15 August 2017
Had the opportunity to learn from the owner to we created flyers, posters and business cards for customers
Packaging and shipping all types of items from large items to everyday courier packages and envelopes
Sorting mail for 100's of mail boxes
Organization of clients and their annual or monthly invoice payments.
Pros
Working with business owners
Cons
Very long hours
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Good money, but you're giving up your life
Courier Delivery Driver (Current Employee) –  Stoney Creek, ON14 August 2017
It's modern day slavery for the new guys. You gotta put up with the BS for 5-8 years before it gets decently better. Even at that, it never truly gets better. You'll start your day around 0830 and while they say you should be done around 1900, there have been too many nights going until 2100. The overtime is nice but, you won't have much of a life working here.
Pros
benefits, overtime, union
Cons
long hours, union, tons of internal bs
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Loader/Unloader Position
UPS (Current Employee) –  Mississauga, ON7 August 2017
I feel that a job is okay. However, the Loader/Unloader position can be stressful because of the management and the physicality of the position. I have learned that dedication to do the position and meet the quota is something that something that is easier said than done. Over time, the position became a lot easier as I stayed working there for two years now. UPS is a great opportunity for students who are in school as I took advantage of the reimbursement that the company gives me for receiving good grades. I also gain top rate or full time 8 hrs pay for a position that is part time. Management can get on your nerves in the beginning of your employment but that soon changes as you are more familiar with the company. The Work place culture is diverse with various people and sometimes workers receive snacks for good work done. The only downside is that the management can be terrible and hard labour.
Pros
tuition reinbursement, less hours, snacks and food on special occasion
Cons
management, hard labour
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Well known reputable Global Company
Operator (Current Employee) –  Vancouver, BC6 August 2017
Very well organized and high pace work environment. You are required to learn how to multi-task and stay on top of the things all the time. The hardest part of the job is to plan and prepare resources to go through peak season such as Xmas time while facing challenging weather conditions. The most enjoyable part of the job is to put smiles on people's face each time when we deliver our commitments.
Pros
Promote from within and Career Advancement opportunities
Cons
Long Hours
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Overall rating

3.9
Based on 19,428 reviews
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3.7
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3.9
Job Security/Advancement
3.7
Management
3.5
Culture
3.7

CEO Approval

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6,363 ratings
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