Operations Management Specialist
UPS Winnipeg is seeking a part-time Operations Management Specialists. Hours are daily, Monday to Friday from 1:00 PM to 6:00 PM, with the ability to stay later when required.
Starting salary of $1655 per month plus a comprehensive benefits package.
The Operations Management Specialist works in the package center. This person has key responsibilities in servicing customers and coordinating administrative activities.
This is a leadership roles and candidates must be comfortable with all facets of supervision.
Must be able to work without close supervision. Will be required to make decisions based upon broad guidelines, practical experience, and sound business judgment. This is an extremely fast paced and demanding position requiring a high degree of accuracy.
Respond to customer requests and resolving customer concerns.
Administer Service Recovery and Guaranteed Service Refunds.
Perform account maintenance on pick-up accounts, consignee billing, etc.
Audit various internal systems and reports.
Audit time cards and submit corrections.
Perform light maintenance on hardware and software systems.
Train Package Center Associates and follow-up to ensure the work is accurate and completed on time.
Monitor employees work activities and document performance results.
Maintain confidentiality of all internal systems, reports and information.
Excellent oral and written communication skills.
Excellent MS Office knowledge.
Key entry skills.
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