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U-Haul
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232 reviews

U-Haul Employer Reviews

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Salary/Benefits
Management
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Upper Management doesn't appreciate
General Manager (Former Employee), Victor, NY – January 5, 2013
The upper management at Uhaul does not appreciate the work that you do. You can work your butt off, and all they do is tell you that it is all wrong. You are underpaid, overworked, and in their minds disposible. Once you reach manager level, there is no help from management in terms of training.
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work from home option
Sales and Reservations (Former Employee), Phoenix, AZ – January 3, 2013
Pros: you can choose your own schedule
Cons: sometimes, early mornings were mandatory though.
I enjoyed the work from home experience. It was my first time in such an environment. All management were hands-on and very attentive.
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Typical sales job
Sales and Reservations Representative (Former Employee), Phoenix, AZ – January 3, 2013
Pros: decent pay
Cons: management and politics
This is a good job for anyone graduating high school that does not want to pursue a college degree.
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Fast-paced environment, demanding strong organizational, technical and interpersonal skills.
U-Box Division Manager (Former Employee), Daytona Beach, FL – January 2, 2013
Responsible for assisting management of 8 employees, start up and marketing of brand new division for U-Boxes at U-Haul Daytona Beach.
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Very Interesting and active learning enviorment.
Repair Dispatcher/Repair Dispatch Manager (Former Employee), New York, NY – January 1, 2013
Pros: flexile schedule
Cons: no job security
A day to day basis would consist of helping customers deal with the stress of moving as well as learning to know all the essientials a customer would need with out ever seeing what the had to move. The hardest part about working at uhaul would be during the end of the months particuarly in the summer when there would be a overwhelming amount of customers – more... but we (the staff) would be under staffed. Though no matter how stressfull the job got, the thought of knowing your co workers were willing the have your back anytime you needed was the best part of the job, as well as the challenge. – less
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uhaul was a great start up
Customer Service Representative (Former Employee), Fort Worth, TX – December 20, 2012
u-haul was my first job so it was exciting because I value work ethic. My co workers were fun and love the clerical , data entry, inventory part of the job . I like to organize so everthing came easy. The only hard part about working at u-haul was learning how to drive the big rental truck I never learned because it was a stick shift but otherwise U-haul – more... is a great start out job for someone coming out of high school. – less
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Working at U-haul
Certified Customer Service Attendant (Current Employee), Raleigh, NC – December 19, 2012
Pros: flexible hours
Cons: not enough hours
I like working with my co-workers.
I like assisting customers especially from different backgrounds.
The hardest thing is when I am by myself at work and we become swamped with customers.
I enjoy working for U-haul.
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Not a bad place to work..
Manager (Former Employee), Feasterville, PA – December 15, 2012
Pros: very little supervision, benefits, pay.
Cons: working by yourself a lot, never get time for a break or a lunch.
If you don't mind getting dirty then this would be a good job for you. Also you have to clean trucks in the freezing cold and the blazing heat. You are outside 70% of the time. It's usually just you and one other person working or sometimes you're all by yourself which makes it impossible for you to get a lunch or break. The customers are really rude – more... at this job, if they don't get what they want then all hell breaks loose. The pay is not that bad but it's hard to get a raise. – less
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Long days and too many hours
General Manager (Former Employee), Altamonte Springs, Florida – December 14, 2012
Cons: too many hours and days
Long days, 6-7 days a week, the best part of the job was the team members I had working for me. Management was very reactive and not proactive.
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Fun and loving team
Sales Representative (Former Employee), Berkeley, CA – December 12, 2012
Pros: learned to install hitches
Cons: bad management
Putting on hitches and excellent customer service,learning a great ordeal of computer knowledge. Manager ok but could of been someone else. My team great just no way of prosperity due to family members in superior positions. No hard parts of the job, just hard work and meeting people in a hostile environment, because moving is a very stressful situation
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High paced work
Maintenance Technician (Former Employee), Glendale, AZ – December 12, 2012
It was a fast and physical job but there wasn't great pay or benefits.
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Company is very fun to work for Uhaul is a very professional yet relaxed fast paced evironment.
eSales and Reservations Agent (Current Employee), Phoenix AZ – December 11, 2012
Pros: flexible hours to keep, great benefits, well diversed
Work from both at home and in the call center and it is a very friendly and helpful environment to work in; co-workers are quick to assist ones in need and the same with the managaers.The hardeest part of the job is when then calls start slowing down and when leaving when the shift is done. The people all in all are great!
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not a great place to work big turnover.
Assistant Store Manager (Former Employee), Winston-Salem, NC – December 11, 2012
good part time job not full time. management needs a over haul.
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good clean work area
Brake man (Former Employee), Inkster, MI – December 10, 2012
Inspect and repair rental trucks. I worked with very nice and helpful people. The most enjoyable part of the job was getting the most trucks done for a couple of weeks.
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Great money and freedom
Sales/Reservation Agent (Current Employee), Chattanooga, TN – December 10, 2012
Pros: work from home, good enough money to work part time only, hands off management style
Cons: none!!
I have been working for UHaul for the past 8 months as a work at home Reservations and Sales agent. The hourly pay isnt great but the bonus you receive each week for each reservation adds up to be outstanding pay! This allows me to work part time only and support myself very nicely. You can choose what block of hours you wish to work, as well as the – more... designated days off of your choice. It is VERY easy to pick up hours from people who cannot work their shift. Its also VERY simple and not a problem to give away your shift if you cannot work your shift. Management is VERY hands off so you must be able to work unsupervised. I THRIVE in this environment. You are encouraged and helped with friendly and helpful weekly coachings. Management is on your side and wants you to succeed. The operating system is VERY simple, efficient and trouble free. The products sell themselves so you do not have to do a hard sell. Most callers start by saying "I would like to reserve a truck". The calls are quick and painless. I LOVE UHAUL and hope to stay with them for the rest of my working life. – less
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Good part-time job for someone who likes physical work
Trailer Hitch Mechanic/Customer Service (Former Employee), Harrisburg, PA – December 7, 2012
Pros: good retail/customer service culture
Cons: business is booming in summer months, but lacking in the colder months
Overall, for a very large national company, U-Haul is well-run and properly staffed at the retail store level as well as upper management. A good part-time job for a college student, U-Haul provides flexible scheduling and a good benefits package. More work hours will be available in the summer, not so much in the winter months.
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Cool
Customer Service Representative (Former Employee), Philadelphia, PA – December 3, 2012
Nice company to work for if your with the rite people. the job is very easy
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High volume fast paced U-Haul center with plenty of customers and retail products.
General Manager U-Haul Truck Rental (Former Employee), Fremont, CA – November 29, 2012
Pros: good benefits/company credit card
Cons: bad pay compensation/50 hour minimum work week
- Profitably managed day-to-day operations/transactions.
-Responsible for all day to operations of a high volume U-haul center. I was responsible for all sales, P&L, human resources, equipment & associate scheduling, inventory control.
-Maintained a staff of 12/personnel scheduling
- Ensured customers received the best service and are provided safe, – more... clean and reliable U-Haul products and services.
-Managed trucks and trailers, and portable storage rentals.
-Certified to install Tow package on all vehicles ie;(hitching and trailer wiring)
-Excellent problem solver, staff management and provided solutions to customer objections.
-Inventory stocked and approved payroll budget – less
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great company for part time work
Customer Service Representative (Current Employee), Yonkers, NY – November 16, 2012
Pros: great staff and manager
Cons: customers that have a bad day and take it out on you.
great company, great for people that want to move up in the company fast they give you many opportunities in the company
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Interesting Enviroment
Customer Service Representative (Former Employee), Salem, OR – November 15, 2012
Some points of the day are very busy and high paced, makes time go by much faster. Other times are very slow and catch up time for when you where busy
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About U-Haul

U-Haul International, Inc. is an American equipment rental company, based in Phoenix, Arizona, that has been in operation since – Read more