Temporary Worker (Former Employee) – Windsor, ON – 14 August 2017
Nothing was too bad asides from the weed whacking I had to do. I have allergies to the weeds that were around the area so it got pretty bad, otherwise its all good as the employees are very nice and laid back and aren't super serious unless needed
Office Clerk (Former Employee) – Calgary, Alberta – 31 March 2015
Learn and use customized accounting program Accounts payable, audit and correct entries Issue purchase orders & match to invoices Use Excel to design dealers’ telephone records Use Word for various correspondences General secretarial duties: audit prior employees’ entries, organize, file, answer phones, relay messages, mailing and courier procedures
Assistant Store Manager (Former Employee) – Hamilton, ON – 11 February 2015
worked with them for almost 2 years and was let go from one day to the next due to work/family life balance. was trying to work around a shift due to a big event in my life and because of that was let go without an explanation and was blocked to never work for the company again. Was let go so unprofessionally that i was part of management staff and was told by my staff that i didn't work there anymore and on top of that still have the keys for the location. As much as i had a great relationship with most staff and customers one family event that they didn't want to give me the time off for they very unprofessionally let me go.
Retail Sales Associate (Former Employee) – London, ON – 2 February 2015
I loved my time at U-Haul. I dealt with alot of situations in a day, but i always found new ways to achieve optimal customer satisfaction. I loved working my supervisor, he was very understanding and was always there to give advice when i needed help.
Customer Service Representative (Former Employee) – Surrey, BC – 29 December 2014
Managers were great. Work was really difficult. Shifts were constantly changed. Almost minimum wage. Holidays were pretty lenient. Lunch break is whenever there's time. Learned a lot about vehicles and how to talk to people. Lots of office work along with helping customers.
Truck and Coach Co-op apprentice (Former Employee) – Brampton, ca – 22 December 2014
A typical day of work includes preventative maintenance on all vehicles. this includes oil changes, brake inspection and replacement (hydraulic disk and drum), transmission fluid changes (automatic), spark plug replacement, and inspections of the entire vehicle.
I learned a lot about inspections and learning to follow procedures to ensure vehicle repairs.
Co-workers were generally good in a typical day will be more than willing to help train and teach me about proper repair.
good working environment and hours
very repetitive ad uhaul only had a few models of trucks to work on
FAST PACED ,HARD WORK= FAST DAYS!!dont work at surrey branch
csr (Former Employee) – surrey ,BC – 12 December 2014
I was told i was doing well ,let go next day without cause,i should have realized that when you lose over 4 employees in lees than a month that i should not have hired on,beware of this location!!!company on the whole ...GREAT!
Commis (Former Employee) – Montréal, QC – 20 October 2014
It was pleasant to work there while finishing my studies. It wasn't too demanding so I could easily get everything done without having to break a sweat. Of course, I wouldn't dream of working there my whole life. I need to be constantly challenged.
Customer service Rep. Deal (Former Employee) – nash & barton – 26 June 2014
it was typical, normal checks, decent hours, best part was the vehicle check and maintenance, just wanted further into the truck mechanics, co workers were a joke, even if i was working, theyd come out and demand i do other jobs when they just sit and complain or text, etc. i learned tons towards a lot of areas, hard to forget, the odd re study keeps the info i learn.
Customer Service Rep (Former Employee) – 2275 Barton st E Hamilton – 4 June 2014
For such a large, successful corporation, they really could afford to pay their workers better. But they don't and they won't. Their company would benefit - it would be better for customers - if they would hire people for the call center in more areas than just arizona and the one other place they have it, but they won't because of the minimum wage difference. They don't want to pay more than $7/hour to call center employees even if it means giving the wrong information to customers who are put through to the call center when the location they are calling is too busy to answer the phone.
This is a high stress job because it is very fast paced, with tight schedules and stressed out customers. Working in customer service can be grating anyway, but when people are moving, they are very stressed out and can be rude and demanding and impatient. It is very busy. Uhaul's rates are by the day, but come month end, with so many people moving, we would have to charge people the daily rate for their rental, but tell them that they can only have a truck for 8 hours. Its BS.
And the parking lots are TERRIBLE. With all their profits you'd think they'd do a better job of getting a parking lot big enough for all the traffic. I started out at a UHAUL in a small city. The parking lot was so bad. Pot holes everywhere, trucks everywhere and only four parking spots for customers, and hardly any space to turn around. I thought when I moved that the new UHaul location I'd be working at would be better seeing as it was the head office for southwestern ontario. It wasn't! It wasmore... just as bad, if not worse.
I was good at this job because I am good over the phone confirming appointments and dealing with the computer scheduling system and I work well under pressure. I didn't mind actually RUNNING to get trucks for customers when we were busy to get them on their way faster. For working there for over a year I got a 75 cent raise and I'm pretty sure the first 50 cents was just because that when I moved to the new city, they have a higher cost of living so that is their starting off point for anyone. If they had paid better I probably wouldn't have looked for another job because I work well under stress and my coworkers were nice. But for that lousy pay, it is not a long term career for me.less
challenging, busy, nice coworkers, xmas turkey, if you work there you can move anywhere in north america and have a job lined up
terrible pay, no benefits, uniforms, rude customers, owner would rather save money even when it means creating problems for customers and employees
CSR (Former Employee) – surrey, bc – 22 April 2014
Work hours schedule varies every week depending on location's budget They expect you do work more for less pay. Doing a $30/hr type of work but paid minimum wage. Cheap company, no lunch breaks, trainee status for almost a year with no benefits and raise. Co-employees just like to work smart and let hard work passed to new trainees. Company pays you peanuts. That's why they get monkey employees. CSR asked to do a lot of things in the yard like painting the curb with green, mowing the boulevard, throw trash in dump Manager does not give equal number of hours to employees. But gives always 40 hours to his favorite even though the location is not busy for the week. Favorite employee just stays inside the store staring at the computer while other CSRs do the hard work outside. Other CSR do not check and clean the trucks that they dispatch to customers.
Manager schedules favorite employee during special holidays for 1.5 times pay rate. Uhaul does not pay overtime. If you worked more than 40 hours this week, they will carry over the excess hours for next week. Uhaul does not welcome labor unions. Most of the employees here are relatives. It is not an equal opportunity employer. If they don't like the way you look and speak, they will let you do all the hard work in the yard. They will only train those with good looks to handle rental contracts and just let them work smart for the whole day Some senior csr trainees who are not even asst managers, supervisors or managers will tell you to do the hard works that are supposed to be their job to do it.
no lunch breaks, no overtime pay, no room for career advancement, minimum wage as a trainee for a long period of time, poor management