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U-Haul
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234 reviews

U-Haul Employer Reviews

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Great company to work for
CSR/Assistant Manager/General Manager (Former Employee), Toledo, OH – February 7, 2013
Pros: benefits, employee stock program, flexible hours
Cons: limited advancement opprotunities, low number of hours
The work was generally fun and enjoyable. It does become monotonous some times. I learned how do install hitches, operate a forklift, and manage a store. The employees within the company are generally fun to work with and have a positive attitude. The hardest part of the job was ensuring customer satisfaction. I enjoyed hitch instillation the most out – more... of all the things I did with the company. – less
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Unfair pay for General Managers
General Manager (Former Employee), Shillington, PA – February 5, 2013
Pros: you are employed
Cons: long hours, horrible pay
As an Assistant manager, I was paid more than I did as a General Manager, because you are compensated for every hour you work (hourly). If you are looking to get into management, go for an Assistant job. Uhaul requires GM's to work 55-60 hours a week minimum (salary), which averages out to about minimum wage to run a store (payroll, hire, fire, storage, – more... hitches, rentals, sales items, inventory, vendors, propane, etc.), that has a revenue of $700,000-$800,000 a year. They give you the GM title and leave you to fend for yourself. – less
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Friendly place in the moving business
STORAGE MANAGER (Current Employee), Las Cruces, NM – February 4, 2013
Very busy business that requires to multitask.
Learned that moving is stressful to customers and must help to ease the tension by providing outstanding customer service.
People friendly environment.
Dealing with customers in stressful situations.
Being able to faciltate the moving process and
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Watch out
Manager (Former Employee), Salt lake city – February 4, 2013
The Salt Lake City branch makes you work 6 days a week. The regional manager is a jerk and HR is his wife. They are spiteful people and love to fire people just because. Don't go into a job here unless you are 5 steps from te poor house because you will never see your family except maybe one day a week.
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Unorganized
Counter and Rental Clerk (Former Employee), Suitland, MD – February 1, 2013
Pros: experience
This job can be slow one day, and busy the next. It requires a lot of patience, and time. I did my job because I love to do my job, regardless of what it is. The co-workers were o.k, but I had to pick a lot of their slack when they didn't report, or took lunch and didn't come back. I enjoyed assisting my customers.
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A growing opportunity.
General Manager (Current Employee), Fredericksburg, VA – February 1, 2013
U-Hual is a nice place to work. I gained the skills to manage a store efficiently and profitable. The company offers a wide variety of courses that help you grow and become a better employee. Co-workers act as a team and make it that much easier to get the job done. Hardest part of the job is during the summer months when everyone is moving.
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Good place to work
Emergency Customer Service Representative III (Former Employee), Phoenix, AZ – January 31, 2013
Pros: helping others
Cons: lots of calls
A typical day at work would be extremely high call volume.

What I learned from management was how to take a fast call and hit all of my monitor points.

My co-workers were sweet.

The hardest part of my job was not being to help everyone I spoke to.

The most enjoyable part of my job, was when I could help them. It made me feel really good inside to – more... know I could help. – less
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Lack of oppourtunities. No interest in employee's well being
General Manager (Current Employee), Fresno, CA – January 30, 2013
This company strives to pay as little as possible. It has very few full time positions and getting a better position is nearly impossible. It lacks encouragement for the employees and has no interest in their well being. Employees are asked to do lots of work with very little resources and it is never good enough. Rasises are nearly non existent even – more... for the most deserving of employees. – less
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Company was a fair place to work
Area Field Manager (Former Employee), Baltimore, MD – January 29, 2013
Pros: using all the great tools, and having a truck to use
Cons: trying to keep the dealerships run well
A typical day was traveling to my indepentant dealers to inspect the rental equipment on their lot. The hardest part of the job was recruit new dealers. I think what I learned the most was how to talk to people I did not know and help them see how being a UHaul dealer could help them increase their business. The people I worked with were a great group – more... of people. The most enjoyable part of the job was doing the minor repairs on the equipment. – less
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Work from home opportunity was amazing
Sales and Reservations Specialist (Former Employee), Phoenix, AZ – January 27, 2013
Pros: flexible work schedule, happy customers and friendly management.
Cons: n/a
I loved working for U-haul. Their system is very clean and organized, to reserve you don't have to pay a dime until you decide to pick up the truck. I loved my coworkers and the people I worked with. The easiest part of this job is helping people out with the most stressful part of some peoples lives, moving. The hardest part of the job was reporting – more... stolen vehicles, verifying cardholder information and people in bad marital situations needing to move in secret. – less
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Ok job
Storage Manager (Former Employee), Long Beach, CA – January 26, 2013
Pros: helping customers
Cons: no room for growth within company!
A typical day at work was getting customers to pay their storage bills. I had to build relationships with many people. Which was nice, but sad due to their lost of storage's from not having the money to pay their bills. I did a GREAT job at collecting money for over 300 storage units and never received any type of reward. Management didn't care for – more... employees like they should of. They only cared about their pay check. My co-workers were very nice, but over worked and under paid!!!! The hardest part of the job was building a work system and not having management behind you. I really enjoyed being able to help many people in a short time! – less
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Great system in place
Center Sales and Service Representative (Current Employee), Phoenix, AZ – January 22, 2013
Pros: work from home, bonuses
Cons: hours lacking right now, no face to face with customers
This is a work from home job which is outstanding, the management is great and when they are not available anyone in the company is more than happy to help you.
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Great part time work, with lots of advancement
Customer Service Representative (Former Employee), Dayton, OH – January 21, 2013
Pros: quick advancement, great managment
Cons: hours and compensation
Great company, but they will only start CSR employees off as part-time, one must advance into full-time work, however almost all of the promotions are internal.
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Very Fun Work Place
Sales Representative (Current Employee), Sanford, NC – January 20, 2013
Pros: 1 hour lunch
Cons: two 15 min. breaks
Everyday at U-Haul is a learning day. Everyday is different. I learn many new things daily from a new word for a customer to fix a mistake from a reservation set from another location. The management is great. Myco-workers are great. The hardest part of the job is having a upset customer set from another location because the other location didnt have – more... what they needed and we did and the customer had to drive way out of the way to get the right eqipment.The job it self is a over all enjoyable job everyday. – less
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Major job growth within company
Traffic Control Manager (Former Employee), Tulsa OK – January 19, 2013
Very nice place to start a career in which you can learn a lot about yourself and what a successful business is
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Productive
Customer Service Representative (Former Employee), Lancaster, PA – January 18, 2013
Pros: light duty
Cons: handling of equipment
Nice place to work day to day different situations, customers
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Selfish Company. Burn & Churn attitude towards employees
CSR/ Store Manager (Former Employee), Fort Wayne, IN – January 16, 2013
Pros: not being stuck in an office
Cons: disrepectful management
This company doesn't respect their employees. They are a burn and churn company. They expect their managers to work over 60hrs a week and pay very poorly for it. The District President doesn't respect the people that work in the centers and there is no advancement op. The thing that I learned from working at UHaul is to never work crazy hard for a company – more... that doesn't value you. – less
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Selfish Company. Burn & Churn attitude towards employees
CSR/ Store Manager (Former Employee), Fort Wayne, IN – January 16, 2013
Pros: not being stuck in an office
Cons: disrepectful management
This company doesn't respect their employees. They are a burn and churn company. They expect their managers to work over 60hrs a week and pay very poorly for it. The District President doesn't respect the people that work in the centers and there is no advancement op. The thing that I learned from working at UHaul is to never work crazy hard for a company – more... that doesn't value you. – less
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Not a fun place to work
Assistant Manager (Former Employee), Houston, TX – January 15, 2013
Have to deal with rude customers who think they are the only people who are in a hurry.
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Work from home
Sales Representative (Former Employee), Phoenix, AZ – January 12, 2013
I enjoyed working at U haul. I learned a lot about sales and got a lot of useful experience. I worked from home so work days were very relaxed and comfortable. The hardest part of the job was working early morning shifts.
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About U-Haul

U-Haul International, Inc. is an American equipment rental company, based in Phoenix, Arizona, that has been in operation since – Read more