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U-Haul
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486 reviews

U-Haul Employer Reviews

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U- Haul is a self Storage Facility with truck, trailer & equipment rentals
Storage Center Resident Manager (Former Employee), Chester, PAJune 19, 2014
Pros: friendly staff, 24 hr security
Cons: neighborhood is not the best
U-Haul self storage is a self storage facility that rents trucks, trailers and towing equipment. They also sell moving and storage supplies.
U haul is a 24 hours security monitored facility, with a passcose protected gate that can only be opened by a passcode issued at time of storage rental. All rooms are alarmed and Manager lives on facility for added – more... security and emergencies. – less
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Active working environment
Customer Service Representative (Current Employee), Charlotte NCJune 17, 2014
Pros: plenty of opportunity to move around company
Cons: short hours
definitely teaches you how to take individual responsibility for things and how to deal with customers face to face
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Work from home
Roadside Assistance Agent (Former Employee), Phoenix, AZJune 14, 2014
Pros: not having to get dressed for work
Cons: having to go to the site for training
I would start my day by logging into my home computer and waiting for a call from a customer who had a roadside issue with the equipment that they have rented. I learned a lot about mapping and mile markers. I was able to get a better understanding of the different trucks and equipment that Uhaul provides. Management was very helpful, friendly and there – more... for their employees. The hardest Part of the job would have to be the mapping, it took some time to get used to and to understand. The most enjoyable part of the job would be contacting a customer to make sure they received the assistance they needed and having them tell you everything worked out great. – less
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Fair
Vehicle Safety Inspector/Customer Service (Former Employee), Chattanooga, TNJune 13, 2014
Not an overall bad place to work if you're able to pay attention to detail
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fast-paced fun enjoyable work place
Customer Service Representative (Former Employee), Schofield, WIJune 13, 2014
being that its a customer service job everyday was something new, I enjoyed the experience very much and learned alot more than I thought I would during employment here, variety of things to do from detailing rental equipment to installing hitches on customer vehicles
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Small wages, lots of attitude
Remote Customer Service Agent (Former Employee), azJune 11, 2014
The pay was lousy and 90% of the customers were rude. Management was no help when customers asked to speak to them, they would instead ask you a billion questions and not take over the call
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Super Competent Senior Management
Regional Sales Manager (Former Employee), Seattle, WAJune 11, 2014
Pros: discounts on u-haul equipment
Cons: old management
Regional Sales Manager: Corporate Moves, responsible for a 5 state District on the West Coast developing marketing share in National Storage Programs, Light Commercial trucks, Hitches and Propane.
Boosted sales revenue of existing accounts from $1.2 million in 2007 to 3.4 million in 2008.
Responsible for servicing existing accounts and building the – more... entire West Coast by making presentations to Executive Level Management Teams, C-level Executives, in the Legal Industry, Healthcare, Higher Education, Major Airlines & Retail Industries.
Opened 25-30 new accounts monthly to increase new business segment 188% year end.
Recruited and trained Sales Executives to achieve revenue targets in all 5 states on the West Coast.
Assess and monitored regional market needs relative to industry trends, direct the improvement & execution of Corporate Accounts to enhance companies channel strategic objectives of relocation of employees. – less
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Poorly supervised
Customer Service (Former Employee), Anaheim, CAJune 10, 2014
Pros: stressfoll
Cons: unsure of work processes to be preformed
this may be an isolated event, but I found the management there uncarring, and the provided computer training did not work, as a result I got hurt on the job because I was ordered to preform a risky task I was not trained for.
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busy place to work
Mechanic (Former Employee), Orange, CTJune 9, 2014
Pros: good insurance, retirement, free uniforms, profit sharing
always busy
learned truck maintenance
could have been worse
easy to work with
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Great workplace but lacked proper reimbursement
Transfer Driver (Former Employee), Victor, NYJune 8, 2014
Pros: discounted rentals
Cons: lack of reimbursement
working their was great but as a transfer driver the mileage reimbursement didn't cover the actual cost of driving to the locations and keeping up the maintenance on your personal vehicles. $0.43 a mile is all i got to drive $1000 miles a week plus more some weeks.
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Customer service and meeting new people
Preformed data entry (Former Employee), Atlanta, GAJune 4, 2014
Helping people with they rents and meeting and greeting new and wonderful people.
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fast pace and lots of fun
Collections Specialist (Former Employee), Norcorss GaJune 3, 2014
I like meeting new people and working with them in their time of need
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Taught me a great deal of things
Customer Service Representative (Former Employee), Wilmington, NCJune 3, 2014
Pros: learned a great deal about managing, and gave me confidence that i never had!
Cons: was left completely untrained and alone for the 90% of the time.
A typical day at U-Haul Center was opening the store, answering phones, making reservations for customers to pick up equipment, calling delinquent accounts for storage, renting out equipment, checking in equipment, and having storage auctions. I learned a lot about mechanical things. The manager here taught me how to be a better manager as she was an – more... example of how not to manage new employees. I did not have any coworkers here except for a hitch mechanic and he worked in a different part of the building. The hardest part of this job was teaching myself how to do certain things, but I did! The most enjoyable part of this job was dealing with the customers, they were amazing. – less
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Great fun job
Cashier/Customer Service (Former Employee), Houston, TXMay 31, 2014
U-haul was an exciting job for me, the pay/benefits was poor but the job and environment was a plus. Learning to operate trucks and oil changes, placing and ordering hitches, and supervising the store on my own. The job taught me to be a leader, showing management skills and helping out friendly and unfriendly customers.
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Good place for start
Delivery driver (Former Employee), Boston, MAMay 31, 2014
Pros: good pay
Cons: bad managment
I was working day shifts usually starting around 8-9am and finished around 5-6pm. I had to help people load and unload the vehicle, inspect them etc.
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This is a great company to learn corporate knowledge.
Account Representative (Current Employee), Phoenix, AZMay 28, 2014
I would like to involve my schooling and the skills I've learned to a job that fits what I would like to pursue in the future.
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Somewhat of a fun job but most of the time it was very slow with not much to do
Customer Service Rep (Former Employee), Kokomo, INMay 23, 2014
the job was up and down some days it was very slow like monday thru thursday which were very boring days but during the weekend when it was busy i really enjoyed helping customers. i learned alot about installing hitches/wiring i also learned how to recieve and dispatch truck. management there was not very good and i dont have much to say about that. – more... the hardest part of th job was dealing with upset costmers and i would have to say the installing hitches and going to other locations to pick up trucks was the most enjoyable part – less
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Nice place to work if you are a student
Brake and Tire Inspector (Former Employee), Fremont, CAMay 18, 2014
Pros: near my school
Cons: mangement was not so good
Nice place to work if you are a student and needed a little income to pay bills and get a discount on renting their vehicle's.
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Great Place to work at
Customer Service Representative (Current Employee), Sacramento, CAMay 16, 2014
Manager is great
There's always something to do.
Not much of a dull job.
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Nothng
General Moving Center Manager Assistant (Current Employee), San Antonio, TXMay 15, 2014
It's all great, Indeed not sure about your sight, don't include any personal info, really,

About U-Haul

U-Haul International, Inc. is an American equipment rental company, based in Phoenix, Arizona, that has been in operation since – Read more