A Bad Manager made for an unpleasant work environment
Customer Service Representative (Former Employee) – Winnipeg, MB – 26 January 2017
The job may have been a good retail/service atmosphere to be in if only the manager had not been a bad influence. Once this became apparent, working at U-Haul was no longer a comfortable environment to be in daily.
Management was changed sometime after I parted ways with the company and I heard from staff that the atmosphere improved greatly.
co-workers can be annoying, the manager is good, most days are pretty slack and laid back but they like switch up your schedule last minute and not tell you about it, if you like mopping taking this job
can be pretty chill most days
they don't like giving raises and you'll never move forward
General Laborer (Former Employee) – Barrie, ON – 27 October 2016
My day at work started with getting the address of the job and location, then I went and started the truck and drove to the work location. I learned how to move and stock furniture's as well as other goods safely and productively, without scratching or destroying them. The most enjoyable part of the job was moving customers furniture and seeing the big smile on their faces after I was done, that made my day knowing that I can make someone's day.
Accounts Payable Clerk (Former Employee) – Calgary, AB – 17 August 2016
I was working closely with the executive assistant and I enjoyed working with her. I took care of the accounting of the company. Then the rest of day, worked on payroll, and anything else that needed to be done in an everyday office, such as mailing. I left because my description was changed from accounting clerk to customer complaint representative. I wouldn't not have accepted the position if I was asked.
Customer Service Representative (Current Employee) – Brampton, ON – 5 August 2016
this place is a very fun productive place to work and really enjoy working here. I deal with the customers solve problems, management is incredible and very flexible with the hours that are given. the hardest part is when customers give a reason why they want a discount and it breaks my heart because I am not authorized to allow that. I enjoy working with the group of people I work with on a daily basis and would recommend this job to all of my friends who are looking.
Area Field Manager (Current Employee) – Nova Scotia – 26 July 2016
When I first started I felt empowered to go out and do my best in the work environment set before me. In the couple recent months, there have been some changes that make me feel more so forced to do my job rather than encouraged to do it. With this, I don't agree with the structure of how it should be done and I feel is unwarranted stress, which is the reason I feel I need to move on and find something else. The problems are mainly stemming with management.
Travelling, every day is a new task, freedom
All expenses to be paid upfront (which take over a week to receive back), conflicting management, wrongful call forwarding having to deal with problems outside of my jurisdiction
Full Time, Customer Service, Sales Associate (Former Employee) – Scarborough, ON – 22 June 2016
U-Haul was very interesting to work at as the customers were well respected and had amazing manners. Overall i improved my communication skills because of U-Haul as i had to call and talk face to face with customers with their rentals.