Accounts Payable Clerk (Former Employee) – Calgary, AB – 17 August 2016
I was working closely with the executive assistant and I enjoyed working with her. I took care of the accounting of the company. Then the rest of day, worked on payroll, and anything else that needed to be done in an everyday office, such as mailing. I left because my description was changed from accounting clerk to customer complaint representative. I wouldn't not have accepted the position if I was asked.
Customer Service Representative (Current Employee) – Brampton, ON – 5 August 2016
this place is a very fun productive place to work and really enjoy working here. I deal with the customers solve problems, management is incredible and very flexible with the hours that are given. the hardest part is when customers give a reason why they want a discount and it breaks my heart because I am not authorized to allow that. I enjoy working with the group of people I work with on a daily basis and would recommend this job to all of my friends who are looking.
Area Field Manager (Current Employee) – Nova Scotia – 26 July 2016
When I first started I felt empowered to go out and do my best in the work environment set before me. In the couple recent months, there have been some changes that make me feel more so forced to do my job rather than encouraged to do it. With this, I don't agree with the structure of how it should be done and I feel is unwarranted stress, which is the reason I feel I need to move on and find something else. The problems are mainly stemming with management.
Travelling, every day is a new task, freedom
All expenses to be paid upfront (which take over a week to receive back), conflicting management, wrongful call forwarding having to deal with problems outside of my jurisdiction
Full Time, Customer Service, Sales Associate (Former Employee) – Scarborough, ON – 22 June 2016
U-Haul was very interesting to work at as the customers were well respected and had amazing manners. Overall i improved my communication skills because of U-Haul as i had to call and talk face to face with customers with their rentals.
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) – Surrey, BC – 30 May 2016
Part of this job is to do basic maintenance on the vehicles and trailers as well as too help customers. On slow days this was pretty easy to complete and we were often able to have fun with it. However on the busy days you are dealing with a little store that is packed with stressed out people trying to get their truck so that they can finish moving into their new place. Even these days can be fun if the management allowed it; there was nothing more fun than joking around with a customer where you see them laugh for the first time that day. But some of the upper management folks were not very organized or focused and wanted to stay true to corporate to the point where it hinders not only your relationship with that manager but also with the customer. Since I left, there has been almost complete turnover at the location I was at, however a group of us still meet up occasionally.
CSR - Customer Service Representative (Former Employee) – London, ON – 11 May 2016
This job was the best job I had in a very long time, that was until upper managment believed a customer and didn't even speak to me. Now this customer's van was dented in the middle of the back door. He blamed me for not hooking up an auto transport correctly. Now he had three different versions of this tale, and I only had one. My manager believed me but upper managment, never spoke to me about the incident. I had witnesses about how shady the guy was and what he was going to do. This customer was going to unhooked the AT, so he DECLINED insurance. But when I came back to work I found out someone had put the insurance on to make his claim? This place is filled with shady people. They threw an employee under the bus without asking questions or taking into consideration how many trailers I hooked up that morning, and I didn't manage to miss up any of those up. The staff is filled with backstabbers, I can name two employees who were good honest people, employees who are liars and who have stolen from U-Haul.
Représentant au service à la clientèle (Former Employee) – st leonard – 23 April 2016
Travail régulier et gestion d'horaire. Gestion des stocks Appel de collection pour les entreposages Réparation de camions Entretient de terrain Service à la clientèle Gestion de crises Courtoisie Gestion du centre d'entreposage.
Reservation Manager (Former Employee) – Edmonton, AB – 3 February 2016
Very low pay. Expect you to do several jobs. There is no discipline if they like you. You can be on facebook all day at work if you like. This was a terrible and unprofessional company to work for..... Do not apply at Uhaul.
minimum wage job
overworked, underpaid, management not professional