High volume fast paced U-Haul center with plenty of customers and retail products.
General Manager U-Haul Truck Rental (Former Employee) – Fremont, CA – 29 November 2012
- Profitably managed day-to-day operations/transactions. -Responsible for all day to operations of a high volume U-haul center. I was responsible for all sales, P&L, human resources, equipment & associate scheduling, inventory control. -Maintained a staff of 12/personnel scheduling - Ensured customers received the best service and are provided safe, clean and reliable U-Haul products and services. -Managed trucks and trailers, and portable storage rentals. -Certified to install Tow package on all vehicles ie;(hitching and trailer wiring) -Excellent problem solver, staff management and provided solutions to customer objections. -Inventory stocked and approved payroll budget
Customer Service Representative (Former Employee) – Edmonton, AB – 14 August 2017
It's a secure job if you follow every which rule they throw at you to an absolute T. Otherwise you run the risk of getting fired or written up. You will absolutely encounter dilemmas as customers don't always understand policy. Very thorough training: but almost too much to the point people just skip through it and don't read it fully. There are definitely funny moments you will encounter as well! Makes for good stories to tell!
Decent pay, good hours if your willing to have an open schedule, makes for funny stories.
VERY strict management, co-workers like to gossip, trying to explain things to customers seems impossible, not having proper hitches in stock despite the computers saying you do.
Temporary Worker (Former Employee) – Windsor, ON – 14 August 2017
Nothing was too bad asides from the weed whacking I had to do. I have allergies to the weeds that were around the area so it got pretty bad, otherwise its all good as the employees are very nice and laid back and aren't super serious unless needed
Clerk 1 / Reservations Manager(clerk) (Former Employee) – Edmonton, AB – 18 July 2017
This job is underpaid for the amount of bullpoopyt a person is to undergo each shift. You are required to go above and beyond for little to no appreciation. Management doesn't know what the funk they are doing. You as an employee are not cared about/for personally, all that matters is that the job gets done so that upper management can take the credit for it and look good. If you want a job you can actually look forward to and not get taken advantage of or get treated like poopy then do not apply here. Edmonton Alberta Uhaul Traffic Office.
Some of the people working in different compartments
Customer Service Representative (Former Employee) – Toronto, ON – 13 July 2017
Was a great place..lots of fun outside of work...company had activities for coworkers to interact.... many sides to the job you can be on location or out driving to transfer vehicles to necessary locations
Customer Service Representative (Current Employee) – Kitchener, ON – 23 June 2017
This position is better suited for a high school student. As someone with a family; the hours and rate of pay are not sustainable. I recommend Uhaul for students and others just looking for extra cash.
Customer Service Representative (Former Employee) – Mississauga, ON – 15 June 2017
With each location having a small team of 6-12 people you get to know your coworkers as well as other locations. the call center in Brampton is a great group of fast and efficient people who can help out when a store is having rental shortages.
Small team and getting to know everyone very well
call centers who work from home will book your truck regardless if it is a avaliable or not.
Storage Manager (Former Employee) – North Vancouver, BC – 23 May 2017
When your own boss gets continually lectured and written up for things like moving signs so that the customers know where to park or find the bathroom, you know something is definitely not right. No raise in over a year of work. No offer of benefits. Would not recommend to anyone. Especially for the amount of work which doesn't match the low pay.
Assistant Manager (Former Employee) – Regina, SK – 2 May 2017
Had the worst working experience at this company poor management the pay is horrible for the work you have to do never apply there they will force you to put your life on the line instead of fixing the equipment
Customer Service Representative (Former Employee) – London, ON – 28 April 2017
you do not have to try extremely hard here and they don't give you benefits so you have to save the money you get but you only make 11:50 an hr so you can't do much. this is a good stepping stone job you get to learn lots about sales/customer service/truck maintenance.