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487 reviews

U-Haul Employer Reviews

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decent job, managementok.
hitch/wireing install (Current Employee), century st wpgAugust 21, 2014
work in a semi alone environment installing trailer hitches and wireing on customer vehicles. .
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it was good working with the certain co workers
Customer service Rep. Deal (Former Employee), nash & bartonJune 26, 2014
Pros: drving and cleaning the trucks
Cons: women being the favourite
it was typical, normal checks, decent hours, best part was the vehicle check and maintenance, just wanted further into the truck mechanics, co workers were a joke, even if i was working, theyd come out and demand i do other jobs when they just sit and complain or text, etc. i learned tons towards a lot of areas, hard to forget, the odd re study keeps – more... the info i learn. – less
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A friendly and productive place to be.
Customer Service Representative (Current Employee), Vancouver, BCJune 10, 2014
A day starts by greeting the coworkers and getting warmed up for the daily processes with fun and keeping me on the toes once I step into the yard.
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Nice work place and good management
Hitch Technician (Former Employee), winnipeg, MBMay 17, 2014
had a great time at this job but they found a better hitch tech. but fun and good work to be with
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Beware! Stay away from this company
CSR (Former Employee), surrey, bcApril 22, 2014
Cons: no lunch breaks, no overtime pay, no room for career advancement, minimum wage as a trainee for a long period of time, poor management
Work hours schedule varies every week depending on location's budget
They expect you do work more for less pay. Doing a $30/hr type of work but paid minimum wage.
Cheap company, no lunch breaks, trainee status for almost a year with no benefits and raise.
Co-employees just like to work smart and let hard work passed to new trainees.
Company pays you – more... peanuts. That's why they get monkey employees.
CSR asked to do a lot of things in the yard like painting the curb with green, mowing the boulevard, throw trash in dump
Manager does not give equal number of hours to employees. But gives always 40 hours to his favorite even though the location is not busy for the week. Favorite employee just stays inside the store staring at the computer while other CSRs do the hard work outside.
Other CSR do not check and clean the trucks that they dispatch to customers.

Manager schedules favorite employee during special holidays for 1.5 times pay rate.
Uhaul does not pay overtime. If you worked more than 40 hours this week, they will carry over the excess hours for next week.
Uhaul does not welcome labor unions. Most of the employees here are relatives.
It is not an equal opportunity employer. If they don't like the way you look and speak, they will let you do all the hard work in the yard. They will only train those with good looks to handle rental contracts and just let them work smart for the whole day
Some senior csr trainees who are not even asst managers, supervisors or managers will tell you to do the hard works that are supposed to be their job to do it. – less
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No security.
Assistant Store Manager (Former Employee), Brampton, ONApril 15, 2014
Upper management changes costed the jobs of valuable employees. No consideration for what works in reality. Head office loves to dictate and not experience the everyday torture caused by their negligent demands.
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Interesting
Hitch and Wiring Specialist/ Customer (Former Employee), Montreal,QcApril 12, 2014
Pros: enjoyed the time i was there
Cons: my pour upper management
I was working with a friend, who I have to say was the best boss I have had in many years. However the sad part of the situation was that we had lost many employees in a short time and we were left with three guy. this meant that I was working about 60 hours a week, while my boss was working over 70. and between the two of us we kept the place running.
when – more... I asked for a raise, my boss understood and was more then happy to do so as he knew how hard I was working. however the upper management felt differently. This would be one of my many reasons for leaving – less
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exciting
Area Field Manager (Current Employee), Thunder Bay, ONNovember 26, 2013
everyday is a challenge, , learn to wire trailers, meet new people
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Uhaul
Customer Service Agent (Current Employee), Toronto, ONOctober 18, 2013
here at U hual we get allot of nice and interacting customers and especially kind customers. the crew i am in are very nice and have been willing to help me gain more experience in serving U haul customers the right and kind way
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Truck and Storage Rental
Customer Service Representative (Former Employee), Abbotsford, BCSeptember 18, 2013
Typical day was renting out trucks and storage units. Also cleaning trucks and equipment as it was returned.
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worst job i had
Customer Service Representative (Former Employee), Sarnia, ONSeptember 9, 2013
always asking for suggestions to improve work, or profits, but refuse to listen to anything. cant get more then part time unless youre management
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A great place to work
Area Field Manager (Former Employee), Charlottetown, peJuly 19, 2013
the people you will meet are amazing and i learned so many great skills and had alot of opportunity to advance.
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Worst company to work for
CSR/propane attendant/Lot person (Former Employee), N.VancouverJune 5, 2013
Pros: some nice people
Cons: bad management
If you get a job it's part time seasonal, never full time.
work involves trucks and maintenance of trucks, so you get dirty, and in this country cold and wet, being outside most of the time, as you run up and down the parking lot getting trucks for customers and receiving returning customers, usually at the same time at month end, when everyone is moving – more... and only 2 on staff. and a computer system that gets hung up, causing extra delays.
You are expected to dispense propane, at same wage, starting at minimum wage..,and staying there. also phoning customers to confirm reservations, schedule the reservations, make excuses to customers that you can't help.. way too much for minimum wage .
Being punctual and doing above and beyond the "call of duty" doesn't help your position. all employees are expected to do closing procedures which include taking deposit to bank on your own time.
Management does not tolerate overtime in any case, so your time card gets adjusted to suit budget restraints. – less
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had a good time with workers.Lots of jokes at work
Facility Maintenance Technician (Former Employee), Hamilton OntarioApril 4, 2013
i enjoyed everyday at work. Management was great to work for.
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ok
Customer Service Representative (Former Employee), Ottawa, ONMarch 4, 2013
Pros: no
Cons: no
cleaning reantale equipment
insteling hiches
good
working out side wintter or summer
driving
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Great workplace, good atmosphere. helpful co-workers.
PM Technician (Current Employee), Port Moody, BCFebruary 18, 2013
I enjoy my time at U-Haul, learning new tasks, gaining more knowledge. brake jobs are done daily, also new repairs are frequently learnt. co-workers are independant but also willing to help if needed.
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one of the most exciting and challenging jobs
Licensed Mechanic (Former Employee), Ottawa, ONFebruary 9, 2013
here I spent 4 years in witch time I went from just being a mechanic to relocating and running a shop. I was in charge of all aspects in a garage and over seeing 3 other emploies
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no
Customer Service Representative (Former Employee), Ottawa, ONDecember 19, 2012
Pros: no
Cons: no
a typical day at work manting tracks
what i learned is how to drive 26 foot track will and installing hitches in personal car
your co-workers good working has a team
the hardest part of the job working out side rein or snow
the most enjoyable part of the job is driving the tracks
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amazing company
Part time worker (Former Employee), torontoDecember 2, 2012
Pros: coworkers
Cons: distance
my typical day at Uhaul consisted of assisting customers, answer phones, placing orders, inspect trucks, organizing\stocking merchandise, keeping a cleaning and workable environment. My manager was a great supervisor, she was caring and very clear\direct on what she expected of her employee's. hardest part of my job was completing bookings with customers – more... due to the slow computers and impatient customers.Most enjoyable part was working along side my coworkers, we worked well together and helped eachother making it a fun and easy work environment. – less
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It was a job.
Customer Service Representative (Former Employee), Toronto, ONOctober 18, 2012
A lot of the management were shady, negligent, or perpetually rude to their customer support staff... unless they were pretty and had a good figure. Management is mostly male. Females get no advancement at all. Half the people that do advance wind up demoting themselves because there's too much pressure or those higher up than that have some fantastical – more... idea of how much one person can do in a day. Customers are abusive to the staff. The job, itself, has a negative stigma which makes the job far more difficult. – less

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About U-Haul

U-Haul International, Inc. is an American equipment rental company, based in Phoenix, Arizona, that has been in operation since – Read more