Accounts Payable Clerk (Former Employee) – Calgary, AB – 12 January 2018
As an accounting clerk, this position and this company suited me. The executive assistant was very open to questions and comments. Lots of data entry, payroll and other miscellaneous duties was very much enjoyed. The issue and reason for leaving, the position was removed from our site and client's complaints had become the replacement. I did not enjoy it at all...
Manager (Former Employee) – Mississauga, ON – 16 January 2018
A typical day at work had units scheduled to go out in an easy to use calendar on the computer, through the Uhaul website. I learned how to refine my customer service skills even more to accommodate units we did not possess but had been required by the customer. Thus, calling and communicating to the customer when they should arrive just after the unit had been dropped off therefore maximizing their time using the equipment as well as servicing them by not having them unnecessarily sit and wait. Management was stellar. Workplace culture was always positively maintained according to customer reviews online detailing 'service experience' as well as attention to details in the proper spelling of the Managers name in the mentions. The hardest part of the job was the weather with regards to the size of the lot and number of units. The most enjoyable part of the job was being able to clear customers minds on the issue of 'moving' that, more often than not, causes people tension, to say the least.
Disorganized company but easy enough to work for at low levels
Customer Service Representative (Former Employee) – Winnipeg, MB – 11 January 2018
Disorganized company with near constant computer related issues including systems not functioning properly and management not knowing how to use their own systems properly. That said, at low levels you don't usually need to worry about these things since it's not really your job to fix. Fairly calm environment during the winter, quite busy and stressful during the summer
Fairly calm environment during the winter.
Some customers can be stressful to deal with, computer systems don't always work as intended.
Dealing with multiple customers, knowing household units and what would fit into a truck or trailer, being patient and attentive.
Representative (Current Employee) – Cambridge, ON – 9 January 2018
Making sure all trucks are clean, gas in it, all fluids topped up and no lights on the dash are on. Always having patience with customers and willing to help or look into other locations for trucks or trailers. Can be very stressful at times dealing with customers vs. UHAUL policies. Management is usually very nice and attentive to any trucks you have. Best part is being able to help customers when they really need it. Can also be the worst part when having a reservation double booked and not having a truck for your customer on pick up day and having to deal with the consequences.
Part Time Storage Sales and Transfer Driver (Former Employee) – Windsor, ON – 5 January 2018
If retail is your thing and/or you have a love for the mechanical, U haul might be a good fit for you. Its a great place to learn if you're a business major in school nd looking for your first taste of the real business world or if you're mechanical and like to work with trucks and trailers.
Good people, good company
Stess meeting customer demands and dealing with complaints.
French Sales and reservation agent (Former Employee) – Montréal, QC – 4 January 2018
Great team work environment and they offer a competitive salary.. They do not offer full time however they do provide you the hours needed to get a decent pay. Management is very supportive and understanding. Programs are easy to use and call structures are very obtainable.
Depending on Management, it can be a great job or nightmare with no support from headoffice
Manager (Former Employee) – Sudbury, ON – 5 December 2017
For the most part, the people you work with are great. U-Haul promotes from within, which is good in a lot of respects but it also allows for an unqualified or unfit person to be promoted to higher positions strictly based on time worked within the company or a friends support as you all raise in positions together. For the most part, U-Haul is a franchise, not officially but it's how it's run. A Marketing Company President controls a large area and most staff that work for U-Haul work below this position and the person who holds it. If you get and unqualified or unfit person in that positions, they pretty much can do what they want and the staff have very little help or support from head office.
Good wages and Benefits for full time employees
Very little corporate support or protection mistreatment from management.
Sales Representative/Customer Service/ Cashier (Former Employee) – Hamilton, ON – 7 November 2017
Its a great environment for people who are her working, and can easily multitask. The company has a very good name and it was my job to make sure to promote great customer service, and efficient work attitude.
Hitch Pro (Former Employee) – Ajax, ON – 5 October 2017
management only likes to blame each other and not tackle problems together. Work/life is horrible, way to much work for minimum wage, not a lot of opportunity to move up , attracts the worse type of customers, often overbooked and leaves people with trucks when they are moving at the end of the month
Customer Service Representative (Former Employee) – Edmonton, AB – 14 August 2017
It's a secure job if you follow every which rule they throw at you to an absolute T. Otherwise you run the risk of getting fired or written up. You will absolutely encounter dilemmas as customers don't always understand policy. Very thorough training: but almost too much to the point people just skip through it and don't read it fully. There are definitely funny moments you will encounter as well! Makes for good stories to tell!
Decent pay, good hours if your willing to have an open schedule, makes for funny stories.
VERY strict management, co-workers like to gossip, trying to explain things to customers seems impossible, not having proper hitches in stock despite the computers saying you do.
Temporary Worker (Former Employee) – Windsor, ON – 14 August 2017
Nothing was too bad asides from the weed whacking I had to do. I have allergies to the weeds that were around the area so it got pretty bad, otherwise its all good as the employees are very nice and laid back and aren't super serious unless needed
Clerk 1 / Reservations Manager(clerk) (Former Employee) – Edmonton, AB – 18 July 2017
This job is underpaid for the amount of bullpoopyt a person is to undergo each shift. You are required to go above and beyond for little to no appreciation. Management doesn't know what the funk they are doing. You as an employee are not cared about/for personally, all that matters is that the job gets done so that upper management can take the credit for it and look good. If you want a job you can actually look forward to and not get taken advantage of or get treated like poopy then do not apply here. Edmonton Alberta Uhaul Traffic Office.
Some of the people working in different compartments
Customer Service Representative (Former Employee) – Toronto, ON – 13 July 2017
Was a great place..lots of fun outside of work...company had activities for coworkers to interact.... many sides to the job you can be on location or out driving to transfer vehicles to necessary locations