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232 reviews

U-Haul Employer Reviews

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had a good time with workers.Lots of jokes at work
Facility Maintenance Technician (Former Employee), Hamilton Ontario – April 4, 2013
i enjoyed everyday at work. Management was great to work for.
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ok
Customer Service Representative (Former Employee), Ottawa, ON – March 4, 2013
Pros: no
Cons: no
cleaning reantale equipment
insteling hiches
good
working out side wintter or summer
driving
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Great workplace, good atmosphere. helpful co-workers.
PM Technician (Current Employee), Port Moody, BC – February 18, 2013
I enjoy my time at U-Haul, learning new tasks, gaining more knowledge. brake jobs are done daily, also new repairs are frequently learnt. co-workers are independant but also willing to help if needed.
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one of the most exciting and challenging jobs
Licensed Mechanic (Former Employee), Ottawa, ON – February 9, 2013
here I spent 4 years in witch time I went from just being a mechanic to relocating and running a shop. I was in charge of all aspects in a garage and over seeing 3 other emploies
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no
Customer Service Representative (Former Employee), Ottawa, ON – December 19, 2012
Pros: no
Cons: no
a typical day at work manting tracks
what i learned is how to drive 26 foot track will and installing hitches in personal car
your co-workers good working has a team
the hardest part of the job working out side rein or snow
the most enjoyable part of the job is driving the tracks
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amazing company
Part time worker (Former Employee), toronto – December 2, 2012
Pros: coworkers
Cons: distance
my typical day at Uhaul consisted of assisting customers, answer phones, placing orders, inspect trucks, organizing\stocking merchandise, keeping a cleaning and workable environment. My manager was a great supervisor, she was caring and very clear\direct on what she expected of her employee's. hardest part of my job was completing bookings with customers – more... due to the slow computers and impatient customers.Most enjoyable part was working along side my coworkers, we worked well together and helped eachother making it a fun and easy work environment. – less
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It was a job.
Customer Service Representative (Former Employee), Toronto, ON – October 18, 2012
A lot of the management were shady, negligent, or perpetually rude to their customer support staff... unless they were pretty and had a good figure. Management is mostly male. Females get no advancement at all. Half the people that do advance wind up demoting themselves because there's too much pressure or those higher up than that have some fantastical – more... idea of how much one person can do in a day. Customers are abusive to the staff. The job, itself, has a negative stigma which makes the job far more difficult. – less
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Fun environment with fast paced work load
Customer Service Representative (Former Employee), Calgary, AB – August 13, 2012
Pros: friendly staff, easy going enviroment
Cons: lack of recognition, management not open to recommendations
A typical day starts with checking in trucks and trailers, and checking for damage and logging information. Parking trucks and organizing yard.
After moving so many trucks every day in a small enclosed parking lot I found my driving skills improved a lot.
Everyone was very easy going and fun to work with.
Meeting and helping customers durring stressful – more... times (ie. moving day) was very rewarding. – less
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good place to get good customer service experience
Customer Service Representative (Former Employee), Bronx, NY – May 14, 2013
Pros: discounts
Cons: lunch breaks
I learned a lot about customer service and customers needs. great co-workers
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Good atmosphere
Manager (Former Employee), Jacksonville, FL – May 14, 2013
Good co. to work for, they just need to choose upper management better.
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they had great benefits.
General Manager (Former Employee), Phoenix,Az – May 10, 2013
Pros: great benefits
Cons: they work there manager 60 hours and only pay you for 50 hours
The problem with this company is lack of good management.The rate of pay is way to low for how many hour they had us manager work.
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Management and co-workers are excellent
Transfer Driver (Current Employee), Hou, WAL – May 10, 2013
Pros: monthly barbque
Every aspect of the work environment is excellent.Management and co-workers work together in a professional manner. All workers work together to accomplish our objective. The harderst part of the job is Houston traffic. Working with co workers is the best part of the job.
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Good company if you're realistic.
CSR/housekeeper (Current Employee), New Jersey – May 8, 2013
Pros: well structured company, (mostly) pleasant work
Cons: can be boring and advancement can be slow
As of this review I have been working for U-Haul for about 9 months. I was hired as a part time (30 hours) "housekeeper" which meant cleaning and otherwise maintaining storage units and grounds. After a couple months they began having me work in the office doing truck receiving/dispatching, answering phone, making reservations and so on. Working in – more... the office is not my cup of tea, but that's not their problem and it is probably a better way to advance than doing maintenance.

I imagine much of your experience will depend on coworkers/management; at my location the manager is generally well qualified and my other coworkers as well as the regional manager are pleasant and accommodating. The company is well structured with easy to use and understand websites for its employees and customers, nice benefits (car discounts at certain dealers, medical, cell phone discount, etc.) even for part timers and for most positions, flexible hours- (within reason.) No paid jury time for PT workers though.. ouch. lol

Once you are hired at a center you may eventually be asked to do truck transfers or other small company 'missions' which can be a pleasant diversion from the normal day to day stuff. The finer points of running the office take some time to learn (closing/opening, cash drawer, receiving/dispatching, storage rentals, etc) but most of it is reasonably intuitive. – less
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Good place to get your feet wet
Systems Administrator (Former Employee), Phoenix – May 8, 2013
There are a ton of really good people who work at U-Haul. Lot of opportunity to learn new skills if you are willing to step out of your box a little
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fun and fast paced
Customer Service Representative (Former Employee), Lakewood, CO – May 7, 2013
Pros: meet alot of people
Cons: on feet all day
help customers with truck check out and cheek in, clean trucks and restock show room. pump propane
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Productive
Customer Service Representative (Former Employee), Hampton, VA – May 2, 2013
Productive work enviorment. People were great to be around. Very structured.
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Fun structured environment
Storage Manager (Current Employee), Oxford, AL – May 1, 2013
Pros: co-workers, teamwork, flexible hours
Cons: it is not in the medical fueld where i actually want to be.
Due to the fact that I am the assistant manager i Work long days and love it. I love working with the customers and figuring out how to resolve issues. My co-workers are a blast we all work together to get the work done, we engage in team building and camaraderie . The hardest part of my job is probably the fact that our over time is limited and we – more... do not have much room to grow. – less
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A good place to be when going nowhere
Customer Service Representative (Former Employee), Slidell, LA – April 24, 2013
Much of the job involved monotony, but there was some enjoyment when it came to the hitch bay. I learned a bit about vehicular wiring and diagnosis of the same. The manager was fantastic, as were coworkers, but the typical shift allowed only one coworker who stayed at the desk.
One difficulty of this job was that every day was the same thing with a – more... different face, explaining a very simple process to adults and always the same questions, the same complaints. Another being no possibility of advancement within a position. After a year and a half I got a fifty cent hourly raise, the same as everyone else. The newest coworker at my departure and I had the same wages.
The most enjoyable was being able to work on wiring, even though it was the same process as ever, at least it wasn't the same vehicle. – less
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Detail
Customer Service (Current Employee), Arkansas – April 22, 2013
To handle inbound calls and answer customer questions and assist with payments
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fun work place
Technician/ Customer Service (Former Employee), New Orleans, LA – April 22, 2013
• Assisted customers at all points of rental transactions
• Handled cash, electronic transactions, propane technician
• Installed hitches and towing packages for all type of vehicles
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About U-Haul

U-Haul International, Inc. is an American equipment rental company, based in Phoenix, Arizona, that has been in operation since – Read more