We are looking for staff with a Passion for Retail. The Retail Associate will work in many different areas of the store and must be adaptable to the changing environment, varying roles, customer needs, and all staff are expected to show initiative. The first and foremost responsibility is to sell our quality merchandise and ensure customer satisfaction with our largely corporate clientelle.
To accomplish this objective, the Retail Associate may:
1.greet customers and assist them in identifying their needs,(e.g. establishing the occasion for the purchase and directing them to the appropriate merchandise).
2.advise customers on the use and care of merchandise.
3.answer questions regarding the store and its merchandise.
4.process payments (cash, cheques, direct debit and charge cards) and wrap customer purchases or arrange for delivery.
5.assist customers with returns and exchanges of merchandise.
6.assist with merchandising and display of products, and assist in store display creation & maintenance.
The Retail Associate needs the following characteristics:
2.A neat, well-groomed appearance.
3.The ability to perform arithmetic calculations quickly and accurately.
4.Can communicate effectively in the English language both verbally and written.
5.Awareness of current home decor, floral, and corporate gifting trends and customer tastes.
6.The ability to remain courteous, patient and tactful when dealing with difficult customers.
7.The ability to work under pressure.
Only candidates already qualified to work in Canada will be considered