Computer Aplication Support, enhanced clearance, bilingual
Turtle Island Staffing - Ottawa, ON

This job posting is no longer available on Indeed. Find similar jobs: Computer Aplication Support jobs - Turtle Island Staffing jobs

Contract-48 weeks

Statement of Work

For

“DRMIS LEMS (Land Equipment Management System) SME (Subject Matter Expert)

For

DLEPS-8

Background:

With the implementation of DRMIS, and most of the equipment maintenance and management data residing in DRMIS, there is a dire need of Subject Matter Experts (SME) assisting Equipment Maintenance Team (EMTs) in using DRMIS more effectively and efficiently.
DELPS 8 is looking for a SME that can achieve following objectives:
o Provide DRMIS LEMS (Land Equipment Management System) Help Desk Support
o Develop DRMIS LEMS Procedure and Aide Memoire
o Support Architecture and Configuration support in DRMIS
o Monitor and analyze data integrity of LEMS data in DRMIS
o Identify and analyze data gaps - relevant/mandatory information is not missing and enforces data input that shall not deviates from LEMS business policies

Duties of a Resource:

o Monitors LEMS Help Desk email and respond in timely manner; triage LEMS Help Desk requests and redirect User and/or problem to other help desks/groups if problem is not for LEMS
o Analysis/troubleshoots on reported LEMS business process issues in DRMIS
o Investigates data anomalies to determine root cause
o Provide solutions and/or recommendations where feasible to End User problems reported to LEMS Help Desk
o Submits requirements for incidents (trouble tickets) on any unresolved issues as identified
o Supports testing solutions prior to deployment for assigned issues
o Coach/mentors DRMIS functional End User training for: Army Maintenance Planner/Supervisor, Technician/Maintainer as required
o Perform analysis on current and target business process; conduct meetings and interviews to gather information in support of Aide Memoire , as required
o Organize analysis findings/information; document/create DRMIS LEMS procedures as per analysis/information findings ; conduct business reviews of draft document to solicit feedback; apply revisions as received; redistribute to cycle back for continued review working towards draft to final product
o Maintains content per DLEPS direction ; manage change to revise document as required
o Supports DLEPS business with ongoing requirements as required
o Supports various functional business related tasks (research, impact analysis, planning, testing, coordinating, data cleansing, data preparation, data management, etc) related to ongoing ARMY DRMIS business process or configuration changes
o Analyze issues and develop / maintain Equipment structure in DRMIS (SAP)
o Contributes to the design and development of the DRMIS architecture to support LEMS business processes (DGLEPM, Army and Navy/Air workshops)
o Configures and maintains Equipment structure in DRMIS
o Configures and maintain proposed architecture based business process in DRMIS

Evaluation Criteria:

Computer Application Support (Advance) – SAP (DRMIS) SME

M1. The proposed resource must have experience in developing and configuring maintenance equipment structure for various Army equipments
Meets Requirement (Yes/No)

M2. The proposed resource must have a minimum of three (3) years working experience of SAP PM

Meets Requirement (Yes/No)

M3. The proposed resource must have minimum of three (3) years working experience of DRMIS use to support LCMM, Workshops, EMO, etc.

Meets Requirement (Yes/No)

M4. The proposed resource must have minimum of three (3) years working experience as a SAP Plant Maintenance Subject Manner Expert in DND supervising SAP PM roll out to LEMS workshops across the Canadian Forces

Meets Requirement (Yes/No)

M5. The proposed resource must have a minimum of five years experience in controlling/monitoring technical information gathering of all maintenance technicians activities performed.

Meets Requirement (Yes/No)


Indeed - 18 months ago - save job - block