TTEC Employee Review

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Unnecessary amount of strictness
Customer Service Representative (Former Employee) –  Fredericton, NB21 May 2014
Over-all, a decent place to work. Employees were very friendly, Managers (mostly) knew what they were doing. I felt it went a little over the top with the policies regarding personal items. No hats or mittens at the desks, no coats on the chairs, no bags (grocery bags, back packs, etc) near, or under desks. And with no large space to place said items (very small lockers) It could make it a bit of a challenge to have any privacy, as some items needed to be left out. Great deal of the computers were recycled, and as such, programs that were a necessity to doing the job, did not always work, or would crash out in the middle of helping a customer. With a limited amount of computers, it meant you would need to get there about 30-45 minutes early, to find a computer some-days.
Pros
Friendly environment, helpful staff.
Cons
Long unsteady work hours, bad computers.
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Excellent lieu de travail
Bilingual Customer Service Representative (Former Employee) –  Montréal, QC16 February 2018
J'ai travaillé pour la campagne de Postes Canada pendant près d'un an. Malheureusement pour des raisons personnelles, j'ai dû démissionner. L'entreprise m'a donné l'occasion de travailler même si je n'avais pas d'expérience de travail au Canada.
- Gestionnaire et chefs d'équipe très favorables
- Les problèmes ont toujours été traités professionnellement
- Si vous êtes serieux et proactif, vous pouvez être promu à d'autres compétences.
- m'a aidé à améliorer les compétences en communication et multi-tâches
- Un emploi stable avec un plan de soins de santé attrayant
Pros
Horaires flexibles
Cons
Parfois un peu stressant
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Productive and educational work environment
Customer Service Representative (Former Employee) –  Sarnia, ON14 February 2018
Night Shift - Excellent Hours.
Learned many different details of cell phone deals and distributions.
Could have provided better training.
Fellow workers were cheerful and pleasant during shift
Pros
Excellent Hours
Cons
Poor Training
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