Senior Engineer (Current Employee) – Santa Monica, CA – 31 January 2018
TrueCar is an agile-development focused company with a significant first-mover advantage in negotiated automotive lead solutions. The company compensates its employees quite well and prides itself on its "above normal" compensation package.
However, the company is fairly siloed, with promotions and significant responsibilities given primarily to long-term friends of the senior management. There is very little advancement, promotions, or raises for the majority of the technical staff with a significant amount of churn.
The culture can be very isolating at times with entire divisions taking the blame for mid- and upper-management decisions.
If you find yourself in a well-loved team, however, your TrueCar experience will be great. Many well-positioned employees remain at the company for 5-10 years or more. However, beware of the 2-3 year layoff cycles and wholesale reorganizations.
Awful job experience, work life balance non-existent, poor team collaboration
Sr. Partner Development Manager (Current Employee) – Santa Monica, CA – 14 August 2017
Extreme micromanagement, worked from 9am to often 3am after getting home from work, was not appreciated nor praised for any of my work, despite all my partners having great relationships and positive feedback for me consistently. Some sexist comments made to me. Constant scolding for what I perceived to be going above and beyond - but due to serious control issues on behalf of my manager, my actions in doing so were not recognized as positive. Lack of growth opportunity. Quick turnover due to poor culture. Provided free lunch once a week and had a nice office and a fully stocked kitchen for staff, but I would not recommend working here.
Accounts Payable Specialist (Current Employee) – Santa Monica, CA – 9 May 2017
Overall, the work environment is good, but bad management. A lot of favoritism, lack of communication, and very stressful place to work. It has gotten to a point where I need to find a better suited environment and with better management.
Business Manager (Current Employee) – Santa Monica, CA – 31 August 2016
I've been with TrueCar over 3 years and their overall compensation and benefits are really good, but their not good at managing their talent, let alone their corporate strategy. It's been a lot of up and downs, which makes it difficult to find a groove here, but some may find it exciting as things are always changing. Don't expect much reward working here unless you're in 'the club'.
Free lunch once a week, great benefits, great pay, great location
Poor company culture and morale, poor work life balance, no stability, very 'boys club' environment
Database guy (Former Employee) – Santa Monica, CA – 31 August 2015
it used to be ok company to work for now it is pretty bad; management and hr had always been bad, impersonal and not interested in what we, employees had to say; it caused alienation and disconnect, all free food and "events" that were supposed to create a cohesive workforce seems like plastic substitute for what this company was really lacking: a SOUL
it paid well
you as an individual do not matter and are very dispensable
Account Manager (Current Employee) – Santa Monica, CA – 30 January 2014
Typical day is extremely busy doing account maintenance I learned Car Dealership overall sales operations Management was not very helpful or insightful to promote growth My co-workers were all very pleasant to work with making it fun. Hardest part of the job is to constantly wait for someone else to finish doing their job for me to finish mine. At some point I have decided to do everything myself which can be overwhelming at times. I enjoyed learning every aspect of the processes for every department and had great ideas to improve them.
Great Product and R&D, Needs to Improve Engineering
Software Architect (Former Employee) – Santa Monica, California – 25 December 2013
A typical day at TrueCar is pretty straightforward. I spent about 60% of my time writing code and 40% managing or involved with process and meetings.
What I learned at TrueCar is to carefully vet the culture and practices of the team you are joining. I know it sounds simple, but when I first interviewed I was so pleased with the members of the R&D team I would be working with, that I didn't ask the hard questions. The problem is TrueCar has n incredible amount of technical debt, and a brutal engineering culture. The churn is high. The location is fantastic, the compensation and benefits are very attractive. TrueCar taught me to look beyond the superficial to really understand the dynamics of the culture.
The hardest part of the job is the changing product roadmap, its relatively hard to see projects through to completion because the the product roadmap changes faster than things can be built, like every few weeks a new major initiative replaces an old one.
The best part of the job was the creative freedom to design high performance Java recommendation engines alongside the R&D team.