Trisura Guarantee Insurance Company, headquartered in the heart of Canada’s financial district, is a specialty lines insurer with a focus on Surety and Corporate Risk products. As a Canadian owned and operated company, Trisura brings innovative solutions and expertise through a select network of both national and regional brokerage firms. The company, founded in 2006, and operating across Canada with offices in Toronto, Montréal, Québec City, Vancouver, Calgary, and Halifax, is uniquely positioned to satisfy all varieties of risk in Contract, Commercial and Developer Surety, Directors' and Officers' Liability, Fidelity, and Professional Liability including Media Liability.
We are a young, growth oriented team with a commitment to attracting and retaining exceptional talent. Our entrepreneurial style and niche market position ensure that our people see the result of their hard work reflected in the company’s success.
We are currently seeking a qualified individual to join our dedicated, forward thinking team involved in the development of national program initiatives for the Canadian market.
OPERATIONS ASSISTANT – NATIONAL PROGRAMS TEAM
The Operations Assistant will be an integral member of the newly launched National Programs Team and will have responsibility and accountability to provide a full range of operational support to the team. This diverse role will require someone with superior customer service and exemplary organizational capabilities.
As an integral member of the team, you will display:
-Excellent communication and interpersonal skills
-Dedication to exceptional customer service, with both internal and external clients
-A logical, process-oriented work style
-Detail orientation with exceptional organizational capabilities
-Initiative and motivation to take on new challenges
-Ability to work productively under pressure
-Advanced working knowledge of Microsoft Word, Excel, Outlook and PowerPoint
-Ability to thrive in a fast-paced environment with multiple priorities
-Set up new programs in the underwriting system
-Timely and accurate invoicing for multiple programs
-Close collaboration with Accounting and IT to ensure premium bordereaux are reconciled efficiently and accurately
-Issuance of various forms of policy documentation
-Orderly maintenance of electronic filing in the document management system
-Generate reports and review for accuracy and distribute to internal and external clients
-Manage and distribute incoming communication
-Respond to general inquiries from underwriters throughout our branch network
-Assist underwriters in delivering exceptional service to our clients
-Assist in testing of our online underwriting platform
-Respond to email and phone queries from our insureds
-Bachelor of Commerce or Business Administration
-Minimum 2-3 years business experience
-Fully Bilingual English/French
-Insurance industry experience an asset
At Trisura, we expect more because we believe it can be done better. If you are looking for a career in an exciting and rewarding industry, are driven to excel, thrive in a team environment and want to contribute to the success of an organization that values your contribution, we would like to hear from you.