Guest Service Duty Manager
Travelodge Calgary Int Airport Hotel - Calgary, AB

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Duty Managers are expected to perform the following tasks:

  • Be an example and lead the team as necessary.
  • Attend to all concerns of the guest proactively and professionally .
  • Register arriving guests and assign rooms, including for groups.
  • Clerical duties like process telephone calls, faxing, photocopying, mails, etc.
  • Provide information on hotel facilities and services.
  • Provide general information about points of interest in the area.
  • Ensure special requests by guests are completed in a timely manner.
  • Investigate and resolve complaints and claims.
  • Maintain and balance a cash float during each shift.
  • Follow emergency and safety procedures.
  • Perform other assigned comparable or transient duties required by the position.

Job Requirements:

  • Previous Supervisory experience in hotel preferred.
  • MUST HAVE EXPERIENCE ( 2 to 3 years) to work in a hotel.
  • Excellent verbal and written communication skills.
  • Must have valid License to drive in Alberta.
  • Able to work mornings, evenings, overnights including weekends and holidays

Job Location: 2750 Sunridge Blvd NE Calgary Alberta T1Y 3C2

How to Apply:

Please do not apply unless you meet the Job Requirements specified on this posting. Apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.

By email:
Use "Application for Duty Manager" as Subject to email

By Mail:
Guest Services
2750 Sunridge Blvd NE Calgary Alberta T1Y 3C2

In Person between 9am-5pm(Mon to Fri):

2750 Sunridge Blvd NE Calgary Alberta T1Y 3C2


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