checking emails from customers.
problem solving with wrong billing, finding solutions to an on going problems. to fix them from happening again.
making sure to submit daily, weekly and monthly report on each account whihc includes money value, the issues, and what have been done to resolve it.
i have learned to manage the money properly and educate my customers. also different companies using different 3rd party payments and how they opporate.
i have learned how to properly gather the right information, via phone, email, and DNBI.
the work place had good people willing ot help eachother.
the hardest part was sending customers to collections, but sometimes it had to get done.
i will miss this job as i got very close with every customer of mine.