I worked as Inside Sales in the Amherst location -- and there were many problems which management recognized and said they would address, such as the Inside Sales role not being equal among other offices. This job required minimum 2-3 people and they weren't concerned about the customers.
I had been told to walk away from customers standing in front of me and go out back to make sales calls. They are so focused on sales they are not realizing the negative affect on their customers.
They are also very famous for backdooring people and offering packages to get people out of the door. Very unworthy and untrustworthy in the Amherst Daily News location
monday - friday
unrealistic work expectations, very unprofessional management, very negative office.