Customer Service Rep (Current Employee) – Barrie, ON – October 6, 2015
Friendly and clean environment, Knowledgeable management. Enjoyed sharpening my sales skills and terminology. Best part of the job would be achieving quota and making some new friends along the way and learning from our experiences and growing as a team. No opportunity for commission for Cold selling.
Call Centre Representative (Current Employee) – Brockville, ON – October 5, 2013
This job is ok I always get my 40 hours per week but it is very hard to get a day off or even to shift trade. The hours and long and the work is boring. Central Florida customers generally have a bad attitude and I get cursed at on a daily basis. The people who work there are good and it's a friendly environment with a good break room but the work sucks.
Great company that values each of their employees as an individual and gives people a great opportunity to get involved in a work environment
Customer Service Agent (Former Employee) – Barrie, ON – September 5, 2013
Servicing cable internet and phone. I learned a lot about the cable industry and billing. Management is usually there when you need them and are all hard workers. If one can learn to always be respectful and calm with dealing an irate customer, then there isn't a hard part in the job. Getting to talk to interesting customers or other associates can be the most enjoyable part of the job without a doubt.
great hours and benefits. excellent job for students who have just graduated.
as a full time worker; you don't get a lot of authority over your hours to start.
Customer Service Representative - Inbound calls (Former Employee) – Barrie, ON – August 18, 2013
> listening to different types of calls everyday. > finding solution to every problem calmly, politely and in a respectful manner >management and co-workers were friendly and helping hands >tackling with angry or frustrated customer >different talks on every call.
Nice place to work if they could keep the offices open.
Customer Service Representative (Former Employee) – Chatham-Kent, ON and Home Agent – June 14, 2013
After being laid off from the Chatham, ON office I was asked to come back as a Home Agent only to be laid off a second time. I love the supportive environment, the regular coaching feedbacks but it is frustrating knowing I turned down other jobs to come back as Home Agent only to be laid off again.
very supportive co-workers, everyone works as a team to help out.
CSR Agent (Former Employee) – Chatham-Kent, ON – February 2, 2013
I worked from home so once i signed on we had to sign into a chat room where our team would meet. We had fun entertaining each other in that chat room along with helped each other when we had difficulty with a program. I learned how to have patients with customers, defuse irate callers, multitasking skills and problems solving skills to fit the situation. Management was there to help us with any question and concerns. I loved my co-workers we all worked together to succeed. I enjoyed helping the customer and resolving there problems.
Customer Service Agent/ Floor Supervisor (Former Employee) – London, ON – December 22, 2012
At Transcom, the Management has always played the best role in the company all over. I've learnt the best from the most professional trainers , how to be of assistance , make sales , which made the job all the more easier.
Customer Service Agent/Technical (Former Employee) – Barrie, ON – December 5, 2012
I loved coming to work every day to be surrounded by my friends and working at a job I loved. I also was a huge fan of our management and was never afraid to discuss my feelings about my job with them.
csr (Former Employee) – Ontario – October 10, 2012
They higher anyone off the street harassment through out the building benefits suck as everything has to be paid for up front yet you barly make enough money to live on over time was great till they changed it lots of drunks and drugs while at work and no privacy they have your Facebook stocked by a team of employees