TransUnion of Canada: Major Account Executive
For more than 30 years, TransUnion has been the credit information provider customers’ trust to deliver accurate and reliable financial data to support growing economies. Today, we provide valuable business intelligence to customers around the globe.
This position is responsible for achieving the annual revenue plan target for the assigned customer accounts. The National Account Executive engages and facilitates all Canadian business development associates and subject matter experts to collaboratively identify, sell, close and manage projects
Maximize account penetration by increasing depth and breadth of TU solutions across customer's organization. Use business intelligence to create connections between and within the selling and buying organizations to generate sales, encourage the exchange of information and provide relevant solutions.
Maintain and improve sales to meet and exceed revenue goals to ensure client revenue growth and future profitability.
Establish a long-term relationship with customer and develop a partnership strong enough to withstand major obstacles.
Coordinates the RFP process by securing internal resources, scheduling team conference calls, delegating assignments, coordinating responses and ensure TransUnion meets or exceeds customer's expectations.
Identify opportunities for product development and methodically and creatively build on data to drive product or service enhancements.
Lead external planning process with individual clients to guarantee client acknowledgement of key business issues and recommended TU solutions and resources to address issues and opportunities.
Solve client problems and diffuse escalated matters. Provide documentation of issues and root causes for future issue avoidance.
Build and leverage relationships with other TU departments, including accounting, operations and other sales groups to meet the needs of the customer.
Proactively research and stays abreast of industry changes; drive education of the customer and other members of sales staff.
Performs other related duties as assigned.
A University/College degree is preferred in business, communications, marketing or an equivalent combination of education, training and experience. Requires 3-5 years of sales or account management experience in a credit reporting or related industry plus in depth experience either in banking, retail credit or consumer credit reporting industries. Must have excellent oral and written communication skills, as well as effective listening skills. Must possess the ability to successfully interact with front-line and upper management to present solutions and resolve problems. Ability to effectively create and execute a sales plan to gain market share and increase market penetration. Must be proficient with Microsoft applications. Superior organizational skills with the ability to handle concurrent projects. Ability to communicate with both technical and non-technical customers. Must be able to work effectively in a team environment. Possesses in-depth knowledge of TransUnion core solutions including those supported by other BU (i.e true credit, batch). Aware of the legislative environment in which the customer is operating and has a working knowledge of all compliance related issues and procedures.