Pas Specialist (Former Employee) – Contracted to OHSU – 6 June 2012
Front office in a surgery center/clinic. Very busy, answer phones, greet patients, triage patient phone calls, can be very hectic with a high level of ill patients needing direct care. Obtain referrals, obtain medical records, patient information, patient registration, patient authorizations, scheduling patients, checking patients in and out, sending out new patient paperwork, collecting co-pays, reconciling the cash drawer, preparing bank deposits. All in all, a very fast paced atmosphere, non-stop patient interaction, interaction with medical staff. Need for accuracy is paramount. At least one day per week was set aside for filing or getting the front office orderly, meetings etc. Short lunches, early start and no parking. Had to ride the bus daily. Good pay.
had to be a quick learner, quick thinker, and always question what you don't know. learned a lot.
Director of Sales and Marketing (Current Employee) – Vancouver, BC – 11 March 2017
This is a crazy company. make sure you never do business with them. Company culture is all about who can suck up to who. The president/CEO has no idea about how to run a company or what is going on in the company. They promote unqualified employees. a Receptionist became the Marketing manager and an accountant became an IT professional. They have lost a majority of qualified their staff across the US and Canada because of their careless approach and are about to close their doors for business.
Account Manager (Former Employee) – Vancouver – 14 September 2016
I worked internally with TPD for 5 years in a variety of different positions.
Every day is very different, and you have the opportunity to truly make an impact on a candidate or clients life daily.
There can be a lot of pressure towards activity targets and meeting a budget. A lot of my colleagues struggled with the pressure. It is a sales environment, regardless of your role. Whether or not contingent recruiting and the compensation structure at TPD motivates the right behaviour is out to question, although I was promised changes were coming on that.
My manager's were always supportive, yet it is an environment where if you want change, if you want advancement, if you want career development opportunities, you need to create and push for them yourself. While my ideas always feel welcomed and well received, and my requests have never been denied, you do need to ask for what you want and show why it is in the best interest of the company.
Profit share can be very rewarding, but also tough to reach. As a result there are very good months, but a lot of salary only months. Salaries tend to be slightly below industry average.
Culturally, I always found the teams I worked with to be a very fun group. They try to get together inside and outside the office. No drama, no cliques. People seem genuine. Everyone goes out of their way to make a new employee welcome.
Customer Service/AIF Agent (Former Employee) – Vancouver, BC – 16 May 2016
Unable to provide recent feedback. This was a short term role at Vancouver International Airport collecting the Airport Improvement Fee prior to it being added to the ticket directly. Moved to Information Center Role after AIF program was terminated.
Server/bartender (Current Employee) – Edmonton, AB – 15 May 2016
Good relations with office personnel Work assignments are with respectfull companies and very organized. The co-workers @ TPD are fairly knowledgeable (at times - not much industry experience) willing to learn.
productive and extremely encouraging, as well as fun workplace
Personal Assistant (Former Employee) – Vancouver, BC – 16 December 2015
A day at work could be diversified according to how and when the work started and ends. my typical day at work, showcase an avenue of getting my duties and my work ethics accomplished. secondly, learning new things, as well as adopting new basis on how to uplift and contribute my best to the firm.
Administrative Clerk (Current Employee) – Vancouver, BC – 13 December 2014
I learn a lot in every place that i got sent to. I like to learn new things every day so I really enjoy this, the hard part of this job is that is not secure or permanent, some times I don't even get a call in a week.
Branch Administrator (Former Employee) – Vancouver, BC – 6 July 2014
As Branch administrator, I was the first person guests and client saw when they came in. I answered multiple phone line system, prepared daily financial reports, set up candidates for recruitment testing.
Account Manager (Former Employee) – Vancouver – 25 June 2014
As an Account Manager my role was, manage three different service lines to my clients. I would be directly involved in the day-to-day tasks of the processes developed, but also in finding new clients. A typical day would be checking e-mails, reviewing client questions/reviews, learn about new postings, understand the business needs, and cold calling. My management was superb, very friendly and helpful whenever an issue arose or questions needed to be answered. My co-workers were very friendly and allowed me to excel in my short time there. The hardest part of my job for me was the cold calling aspect of the position. The most enjoyable part of the job was seeing the success of my team members when an order I brought in was closed.