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Toys 'R' Us
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1,482 reviews

Toys 'R' Us Employer Reviews

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Babies R Us
Sales Associate (Former Employee), Dunwoody, GA – May 10, 2013
To advance in this company will be by default. Corporate comes in the stores from time to time and promote associates not based on work ethics or accomplished goals, but by who has the best personality.

As a member of the LGBT community, it seems as if this company has a don't ask, don't tell policy because they do not cater to the LGBT COMMUNITY(guest) – more... the way that they deal with hetrosexuals. Equality with Toy's R Us? Highly doubtful. – less
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a tipyical work day
BOH (Former Employee), Sacramento, CA – May 10, 2013
work hard stay focused keep a clean an work place stay with a smile love to work hard at a fast moving pace
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fast paced
Warehouse Manager (Former Employee), Alhambra ca – May 10, 2013
would unload trucks and separate merchandise by "worlds" had a great time working with the people and most of the time it didn't feel like work. especially in a toy store.
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Fun and Great Work Place
Seasonal Employee (Former Employee), Van Nuys, CA – May 9, 2013
Pros: discount and fun co-workers
Cons: no benefits
This has to be one of my all time favorites. I worked as an over night crew member and we got to do things the day crew could not. But we did have to do our jobs before playing games. I learned patience, time management and organization. I was the only girl at times restocking the shelves but that didn't stop the rest of the crew from helping me out. – more... My co-workers were great people and loved to help. The hardest part was when the store was open for 72 hours and customers would come in demanding for certain toys they were looking for last minute. The most enjoyable part was this was my home away from home, helpful co-workers, great management and overall fun place to be. – less
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Enjoyable
Seasonal Team Member/Backhouse (Former Employee), Virginia Beach, VA – May 9, 2013
Cons: the job was seasonal
While working for the company, I arrived at least 15 minutes before my shift. I reported to my manager to see what task had to be completed for the day, and i got straight to work. I really enjoyed my time with the company because the communication level between employees was outstanding. Teamwork was a must and everyone cooperated well with each other. – more... The hardest part of the job had to be locating all of the layaway items for the returning customers because there were an overwhelming amount of layaway items that season. – less
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ok place to work, if management allowed you to.
Back of House Associate (Former Employee), Peabody, MA – May 9, 2013
Pros: nothing worth a pro
Cons: everything
The job itself was easy, could be done quickly and was the ony good part of the job.

Other than that, the pay was a joke, management refused to give both more hours and any sort of advancement, management was constantly changing, store equipment hardly worked.
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Fun job
Stocker/Customer Service (Current Employee), Milwaukee, WI – May 9, 2013
Pros: 15 minute break every two hours
Cons: not enough hours
Help unload big trucks, move boxes to idicated isle, stock shelves with product .
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Toys R Us did not have a positive direction. Upper management was unproffessional and customer service not a priority
Assistant Store Manager (Former Employee), Citrus Heights, CA – May 9, 2013
Pros: employee discount program, location
Cons: upper management was inconsistant and unapproachable.
Toys R Us was not employee friendly, and did not prioritize customer service. As a company they only focused on fourth quarter sales and did not staff the store adequately the rest of the year. Management was expected to pick up the hours for the improper staffing.
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Really great store.
Asset Protection Specialist (Former Employee), Sacramento, CA – May 9, 2013
Pros: great management.
Cons: only a seasonal position.
This was a great store to work at. Management knew what they were doing.
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Bad!
retail assistant (Former Employee), Exeter – May 9, 2013
very poorly run, highly outdated technology was a severe hindrance to staff.
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GREAT PLACE
Sales associate (Former Employee), Springfield, VA – May 9, 2013
I LOVED WORKING THERE. i love being around the kids and did a great at picking out gifts for kids i didnt know
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great place to work, great benifits, great managers but work long hours
Operations Manager (Current Employee), springfield, mo – May 9, 2013
great place to work, hours could be better, work all holidays.
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toys r us
Maintenance Assistant (Former Employee), Anchorage, AK – May 9, 2013
Hands down my favorite job ive ever had. Very relaxed but busy at the same time, everyone is very social and easy to get along with. was very quick at doing my job and would always vaulunteer to help anyone or other employees if they needed a hand with something.
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a good learning experience, in retail and warehouse
Warehouse Technician (Former Employee), houston,tx – May 9, 2013
assisting cutomers throughout the facilities. Performed team leader duties, such as cashing handling, customer service, inventory, merchandise and stocking.
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Fun place but pay and hours suck
Sales Assocaite (Former Employee), New Jersey – May 8, 2013
Pros: laid back managers and friendly co workers and they work with youre school schedule
Cons: pay sucks and hours suck
Fairly Laid back and managers are friendly as well as co workers.
Learned to cooperate with other co workers
Store managers are friendly and always helped you out what ruined it was the fact that corporate does not care about the store you work in they expect maximum results while paying a lousy salary and giving the store managers very minimal hours – more... to hand out.
Long lines and if you were a cashier forget about leaving on time as you were stuck on register since you never had back up
Overall the co workers are great but this is not a good company if you are looking at is a career I worked here during college so i didnt give a rats behind i just needed money – less
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Toys R Us
Sales Associate (Former Employee), Cedar Hill, TX – May 8, 2013
Pros: flexible schedule
Cons: hours out of season
A typical day at Toys R Us for may be recieving 1-2 Instant Credits, 5-10 reward sign-ups, and about 5 warranty sign ups. Every mornig the head manager give each employee a goal in each of these category. These tools help me to communicate while encouraging customers to continue shopping at Toys R Us. These Tools also applied great comfortbility to – more... communicate with the department supervisors. Luckly for me the staff was very helpful and welcome me in as if i been with them for quite a while, but learnig each of the co-workers individualy may have been the toughest time working at Toys R Us. – less
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Good work if you like this sort of thing
Off Hours Stock Clerk (Former Employee), Robinson Township, PA – May 8, 2013
I stocked shelves during the hours which the stores were closed, so it mainly consisted a lot of me being by myself and sorting and distributing products, putting some into overhead storage when it wasn't needed. I learned how to work in a retail environment, how to service customers properly when I did work during store hours, and how to operate a – more... sapphire scanner. Management wasn't the friendliest, and I hardly got to see my co-workers enough for it to matter. The hardest part of the job was it grinding on, at times. The most enjoyable part of the job was knowing that you were helping to put toys into a child's hands. – less
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great work place and good people to work with
Freight Associate (Former Employee), Burbank, IL – May 8, 2013
I worked a fast pace with helping customers and replenishing merchandise.
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Fun place to work at
Customer assistants (Former Employee), Montebello, CA – May 8, 2013
Pros: its a toy store
Cons: only seasonal job offers
I had fun showing kids the new toys out on the market. I learned how to pull items from the warehouse and unload trucks in a fast pace. I assisted customer with any questions they had in a timely manner. The co workers were fun to be around. They were all happy and great to work work with. There was no had parts of the job. I was happy to work there.
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Fun place to work
Sales Associate (seasonal) (Former Employee), Santa maria ca – May 8, 2013
selling kids products all day seeing kids smile when they get there toy. be happy
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About Toys 'R' Us

Toys“R”Us, Inc. is the world’s leading dedicated toy and juvenile products retailer, offering a differentiated – Read more